Today i ordered chicken sandwich around 11:30 pm it was really bad taste was not good when we complained about it manager said they didn't change oil take refund her behaviour was not good and if McDonald's not changing oil thats not good for people's health, it was awful. Very very poor service
PS
Pawanpreet Singh
Mar 29, 2026
1.0
I’m extremely disappointed with my experience today. I ordered a veggie burger, but instead, they Were given me a burger with a chicken patty. As someone who is strictly vegetarian this is completely unacceptable and very upsetting
This is not a small mistake it shows a serious lack of attention to customer preferences nd dietary requirements When I called to report the issue instead of resolving it properly, I was repeatedly questioned nd met with an unprofessional attitude. This made the situation even more frustrating.
Customers trust you to prepare their food correctly, especially when it comes to dietary choices like vegetarianism. Mistakes like this can break that trust. I expect better communication, more care in handling orders, and respectful customer service.
I hope you take this feedback seriously and improve your service so that this does not happen to anyone else in the future.
SS
Simranjeet Singh
Mar 23, 2026
5.0
I wanted to have a decaff coffee at McDonalds but they said they are out of it for today but Shymal checked it three times at least to make sure they are out of it. Shymal is very polite server. We need more people like shymal at McDonalds
AE
Anton Ego
Mar 23, 2026
5.0
Yeaaaa Really enjoyed my visit to McDonald’s! The food was tasty and consistent, with hot fries and a classic burger done right. Service was fast, staff were friendly, and everything was clean. Great for a quick, reliable meal on the go.
DC
Dale C
Mar 15, 2026
1.0
As I write this review sitting in my car in the parking lot while my spouse is waiting in there for 2 sets of kids meat. It has been 20 minutes and still not received out food. This is a joke place.. if u got ample of time doing nothing, come to this place. Good luck.
What are the operating hours of McDonald's at 8586 - 120th Street, Surrey?
McDonald's is open 24 hours a day, 7 days a week.
Does McDonald's offer delivery and pickup services?
Yes, McDonald's provides in-store pickup and delivery services.
What are the drive-through hours at this McDonald's location?
The drive-through is open 24/7, every day of the week.
Can I order breakfast, lunch, and dinner at this McDonald's?
Yes, McDonald's serves breakfast, lunch, and dinner meals.
What payment options are accepted at this McDonald's?
You can pay using American Express, Cash, Discover, MasterCard, and Visa.
Does this McDonald's location have a casual dress code?
Yes, the attire is casual at this McDonald's.
Is Wi-Fi or mobile app ordering available at this McDonald's?
You can order via the My McD’s app available on Android and iOS.
Are families with children welcome at this McDonald's?
Yes, families and children are welcome, and there is a children’s menu available.
What nearby ATMs can I use when visiting this McDonald's?
You can find the RBC Royal Bank ATM and TD Canada Trust ATM close to this McDonald's for your banking needs.
Are there any nearby places where I can get my car serviced while visiting McDonald's?
Yes, Knight Bridge Service Ltd and New Spectrum Auto Glass & Tint offer automotive repair services near this McDonald's.
What local attractions or services are close to McDonald’s at 8586 - 120th Street?
Nearby you can visit Global Harvest Church Vancouver, get a haircut at Ash Hair Salon & Skin Care, or enjoy Indian cuisine at Bikaner Indian Cuisine & Sweets.
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