I had a frustrating experience at this McDonald’s location. I was charged for something labeled as “support” (or an extra fee) that I never agreed to and wasn’t clearly explained during my order. It feels misleading to add charges without asking the customer first.
I only noticed it after reviewing my receipt, which is disappointing because I expect transparency when I’m paying for my food. Customers shouldn’t have to double-check for unexpected add-ons that were never mentioned.
I’d recommend that management ensure staff clearly communicate all charges before completing an order. Until then, I suggest others carefully review their receipts before leaving.
Overall, not a great experience and it definitely affects my trust in this location.
CS
C L S
Apr 2, 2026
5.0
Fast friendly and delicious
SS
sonia
Mar 23, 2026
1.0
This location sucks. They forgot one of my sauces and i ordered thru the drive thru, so i went inside to ask for my sauce. and they told me “we charge for sauces” like ok? and i already paid for it so give me my sauce. literally interrogating me over a .30 cent sauce 😂 This place is an actual joke they can’t even get ppls orders right
NN
Noah
Mar 20, 2026
1.0
They gave me an extra drink but forgot the cup
RR
Rick
Mar 13, 2026
1.0
I stopped at this McDonald’s around 6 PM and ordered a 2 cheeseburger meal with a Coke, and it was terrible. The patties were burnt, the buns were stale and overcooked, and the cheeseburgers tasted like they were a day old. The fries were undercooked, and my Coke didn’t even have ice in it.
Very disappointing. It honestly felt like no one cared about the quality of the food being served.
McDonald's is open 24 hours every day of the week.
During what hours is delivery service available at McDonald's?
Delivery is available daily from 5:00 AM to 11:59 PM except on Friday and Saturday when it is available until 2:00 AM.
Can I use the drive-through service any time?
Yes, the drive-through is open 24 hours every day of the week.
Does McDonald's offer in-store pickup and delivery options?
Yes, McDonald's offers both in-store pickup and delivery services.
What types of meals are served at McDonald's?
McDonald's serves breakfast, lunch, and dinner meals.
What kinds of payment methods are accepted at McDonald's?
McDonald's accepts American Express, Cash, Discover, Mastercard, and Visa.
Does McDonald's welcome families and children?
Yes, McDonald's welcomes families and children and offers a children's menu.
Which nearby educational centers could I visit after dining at McDonald's?
You can visit Oxford Learning South Surrey or Oxford Learning, both tutoring centers close by for educational services.
Are there any nearby health clinics or dental services I can access near McDonald's?
Yes, nearby health options include Panorama Village Dental, Monarch House public health clinic, Village Health Clinic, and the Community Birth Program.
What entertainment or dining options are near McDonald's in Surrey?
You can visit Flaming Ice Family Restaurant and Sports Bar, Flaming Ice Sports Bar & Restaurant, Tawara Japanese restaurant, or Noodlebox for diverse dining experiences nearby.
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