Subway

3.8
146 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Surrey Subway® Restaurant at 1623 128th St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
1623 128th St, Surrey, BC
V4A 3V2, Canada

Hours

Reviews

3.8
146 reviews
5 stars
71
4 stars
28
3 stars
15
2 stars
4
1 star
28

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed feedback on customer service; some staff are friendly and helpful, while others are reported as rude and unprofessional.

Food Quality

Food quality is generally good, but there are complaints about portion sizes and freshness of ingredients.

Cleanliness

The restaurant is often noted as clean, but there are occasional reports of unsanitary conditions.

Management Issues

Negative experiences with management, particularly regarding handling customer complaints and staff training.

Speed of Service

Service speed is generally praised, though some customers report slow or inattentive service.
  • DL
    Daphne Laframboise
    Sep 29, 2025
    5.0
    Ziel was absolutely amazing!! Great customer service, efficient, and was so so kind!! Felt like I made a new friend being in there!! Thank you
  • CS
    Candice swanson
    Jan 6, 2019
    2.0
    This location just can't seem to keep it together. Many times I've gone in they have been out of bread, or at the very least out of all the breads I prefer. One employee doesn't seem to listen attentively. Example: can I have lettuce and said person puts a topping not even related to lettuce. It's just a frustrating experience all around every time I go. Will no longer be going to subway. Right across the street you can get a fantastic sandwich at Safeway made similar, just takes a few minutes longer. Worth it.
  • SJ
    Steve Jones
    Oct 23, 2017
    4.0
    Really nice staff. One who always has a smile. A good subway.
  • FF
    fonabobona
    Sep 10, 2017
    5.0
    Always great service here:-)

Frequently Asked Questions About Subway

Where is the Subway restaurant located?

Subway is located at 1623 128th St, Ocean Centre, Surrey, BC, V4A 3V2, Canada.

What are the opening hours of Subway in Surrey?

Subway is open Monday to Thursday from 8:00 AM to 9:00 PM, Friday from 7:00 AM to 9:00 PM, and Saturday and Sunday from 9:00 AM to 9:00 PM.