Subway

3.2
184 reviews
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Business Details

13737 - 96 Avenue, Surrey, BC
V3V 1Z2, Canada
(604) 585-0091
http://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Surrey Subway® Restaurant at 13737 - 96 Avenue brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
13737 - 96 Avenue, Surrey, BC
V3V 1Z2, Canada

Hours

Reviews

3.2
184 reviews
5 stars
62
4 stars
26
3 stars
32
2 stars
6
1 star
58

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, particularly from older employees, leading to a negative dining experience.

Food Quality

Several reviews mentioned poor food quality, including stale bread, lack of flavor, and incorrect orders, contributing to customer dissatisfaction.

Hygiene Concerns

Customers expressed concerns about hygiene practices, such as staff not changing gloves between handling meat and vegetarian orders.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendly service and the overall cleanliness of the store.

Management Issues

There were complaints about poor management, including staff training and scheduling, which affected service efficiency and customer satisfaction.
  • GS
    Gurmanat Singh
    5 days ago
    1.0
    Actually one worker kirandeep sidhu honestly she don't know how to deal with their customer and she carries attitude on another level worst service by her
  • CM
    Camron Manchester
    Nov 11, 2025
    1.0
    Lady that works here has no clue what she’s doing does not follow subways serving sizes had to to ask 3 times for the standard two full scoops of steak and extra of all toppings I got because she repeatedly went very very light
  • JR
    jay raval
    Oct 18, 2025
    5.0
    Very good food and excellent customer service. Manpreet was very nice to us and served us food with proper hygiene.
  • MS
    manpreet singh
    Oct 11, 2025
    5.0
    Kirandeep Kaur at Subway provided excellent service! She was friendly, quick, and made the sandwiches just the way we want. The food was fresh, and her positive attitude makes the visit even better. Highly recommended!
  • JJ
    Jahanvi
    Oct 7, 2025
    1.0
    Went to subway for a veggie footlong sandwich but the person named jyotika was making the online order and i have to wait her to complete first.. then i said her to cut and pack the footlong into two so she said you should ask prior to do this. Is this the customer service subway giving us.??
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Frequently Asked Questions About Subway

Where is Subway located in Surrey, BC?

Subway is located at 13737 - 96 Avenue, #109, in the City Centre 1 area of Surrey, BC, V3V 1Z2, Canada.

What are the operating hours for Subway in Surrey?

Subway is open Monday to Friday from 7:00 AM to 10:00 PM, and on Saturday and Sunday from 9:00 AM to 9:00 PM.