Brand Certified
Subway
3.1(200 reviews)
Certified by Subway • Mar 01, 2026
Business Details
13737 - 96 Avenue, Surrey, BC
V3V 1Z2, Canada
Certified by Subway • Mar 01, 2026
(604) 585-0091
Certified by Subway • Mar 01, 2026
http://www.subway.com
Certified by Subway • Mar 01, 2026
About
Certified by Subway • Mar 01, 2026
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Surrey Subway® Restaurant at 13737 - 96 Avenue brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Certified by Subway • Mar 01, 2026
Hours
Certified by Subway • Mar 01, 2026
Reviews
3.1
200 reviews
5 stars
66
4 stars
29
3 stars
32
2 stars
6
1 star
67
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being described as rude, unprofessional, and dismissive towards customers.
Food Quality
Many customers reported dissatisfaction with food quality, mentioning stale bread, poorly prepared sandwiches, and lack of fresh ingredients.
Staff Training
There were consistent calls for better staff training in customer service and food handling, as many employees displayed a lack of basic etiquette and professionalism.
Hygiene Concerns
Several reviews raised concerns about hygiene practices, including improper glove usage and cleanliness of the store.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for their excellent service and the overall quality of food on certain occasions.
- YTYubraj TamangFeb 9, 20261.0Worst subway experience ever. A lady named jadey doesn’t know her job. The sandwich was overfilled with sauce and everything was falling out. I hope the feedback could help.
- AKAmanjot kaurFeb 3, 20265.0I really enjoyed the 2 Footlong Veggie sandwiches and the Veggie Wrap made by Hena. Everything was very fresh and full of flavor. The vegetables were crisp, the sauces and toppings were balanced, and every bite was really satisfying. You can tell that Hena puts a lot of care and attention into making the food. It was healthy, tasty, and made perfectly. Great job, Hena.
- RRReetikaJan 24, 20261.0I had a disappointing experience at this Subway due to poor customer experience. The wrap wasn’t given with a sticker that enclosed the wrap. They did not even ask to make my meal a combo. Also, the lettuce and spinach was not fresh at all.
- PGPatel GaurangDec 26, 20255.0I come here every Sunday I got good service Good communication Making delicious sandwich I love it Heenal suthar give me Owsem service that’s the only reason I come in subway I like her service
- JKjasmeet kaurDec 21, 20251.0I visited Subway recently during the afternoon, and unfortunately my experience was not good. One of the staff members was not deal in good customer service skills. She did not prepare or wrap the sub properly—everything was falling out. When I politely asked her to fix it, she gave me unpleasant expressions instead of responding professionally. please train their staff on proper customer service, food handling, and the importance of treating customers with respect and a smile.
Frequently Asked Questions About Subway
Where is Subway located in Surrey, BC?
Subway is located at 13737 - 96 Avenue, #109, in the City Centre 1 area of Surrey, BC, V3V 1Z2, Canada.
What are the operating hours for Subway in Surrey?
Subway is open Monday to Friday from 7:00 AM to 10:00 PM, and on Saturday and Sunday from 9:00 AM to 9:00 PM.
What meals does Subway serve at this location?
This Subway serves breakfast, lunch, and dinner.
What are the ways I can order food from Subway Surrey?
You can order from Subway Surrey quickly and easily through their app or online, get delivery, dine in at the restaurant, or have curbside pickup.
Does Subway Surrey offer catering services?
Yes, Subway Surrey offers catering to help with your catering needs.
What payment options are accepted at Subway Surrey?
Subway Surrey accepts American Express, Discover, MasterCard, and Visa cards for payment.
Does Subway Surrey have dine-in and drive-through options?
Subway Surrey offers dine-in service but does not have a drive-through.
Which medical facilities are near Subway Surrey?
Nearby medical facilities include Pure Life Physiotherapy, Dr. Jaspaul Riar (podiatrist), Surrey Medical Clinic, and ERC Dental Clinic, among others.
Is there a physiotherapy center close to Subway Surrey?
Yes, Pure Life Physiotherapy, offering physical therapy, counseling, and massage services, is located near Subway Surrey.
What other restaurants are nearby Subway Surrey?
Nearby restaurants include Quesada Burritos and Tacos, offering Mexican and Tex-Mex cuisine, close to Subway Surrey.
Brand Certified Facts from Subway
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Certified March 01, 2026Yext Knowledge Graph
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