Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Surrey Subway® Restaurant at 1797 152nd St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Numerous reviews highlighted poor customer service, with staff being described as rude, unhelpful, and lacking proper communication skills.
Order Accuracy
Many customers reported issues with incorrect orders, both in-store and through delivery, leading to dissatisfaction.
Food Quality
While some customers praised the food quality, there were significant complaints about freshness and preparation, including instances of food poisoning.
Staff Training
Several reviews suggested a need for better staff training, particularly in customer interaction and order preparation.
Cleanliness
Concerns were raised about hygiene practices, with some customers noting unsanitary conditions in the food preparation area.
NP
Norm Peel
Jan 30, 2026
1.0
Came here yesterday, they barely give you ANY meat toppings, could barely taste the protein, and the employees hardly speak English. Definitely won't be coming back.
MK
Mayank Kamboj
Dec 26, 2025
5.0
Best service by rajdeep!
MM
Mc2
Nov 28, 2025
1.0
Ordered off door dash - just two sandwiches, a pop and some cookies. We got three sandwiches and NONE of them are correct. I don’t think this place has ever gotten an order of mine correct. Choose a different subway when ordering.
DK
Dilpreet Kaur
Nov 26, 2025
5.0
Good service and friendly staff
NS
Nav Surrey
Nov 26, 2025
1.0
I visited this Subway location recently, and the service wasn’t very smooth. The employee helping me seemed unsure about communicating with customers, which made the ordering process confusing and slower than usual.
I understand that everyone is learning, and she may be new, but better training in customer communication would really improve the overall experience. I hope the management supports her so service can be more efficient in the future.