Subway

3.4
262 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Surrey Subway® Restaurant at 13745 72nd Ave brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
13745 72nd Ave, Surrey, BC
V3W 2P2, Canada

Hours

Reviews

3.4
262 reviews
5 stars
103
4 stars
55
3 stars
24
2 stars
7
1 star
73

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, dismissive, and unhelpful.

Food Quality

Several customers reported issues with food quality, including stale bread and incorrect orders, while some praised the freshness of certain items.

Cleanliness

Multiple reviews pointed out unsanitary conditions in the store, including dirty tables and lack of proper hygiene practices.

Staff Attitude

Many customers expressed dissatisfaction with staff attitudes, describing them as unprofessional and lacking basic courtesy.

Mixed Experiences

While some customers had positive experiences with specific staff members, the overall sentiment leaned towards disappointment with service and food.
  • SU
    Samanwai Udhav
    Nov 16, 2025
    1.0
    foods trash
  • CS
    Claudia Sperling
    Nov 10, 2025
    1.0
    Ordered the veggie subs through the app a week ago, placed the veggie order today, got back to work to find no chesse and the sub wasn't toasted as requested. Called to let them know, they said they need to check the camera and get back to us. When they did call they informed us the footage showed the chesse being put on the sub and nothing was wrong with the order. They said we could check the footage and see for ourselves, however, we opened up our subs and it clearly had no cheese, nor was the sub toasted. Asked to speak with the manager and when she came on the phone she mentioned that she was in the back eating her lunch, so she didn't see her staff making the subs but insisted that the camera showed the cheese was put on. Then insisted we bring the subs back to show them, we requested a refund for our lunch as we clearly didn't have what we ordered. All we can say customer service is not at this location. We want our refund For all out ther check these reviews BEFORE going or ordering your food from here!!
  • RS
    Royal Sukhmandeep
    Sep 26, 2025
    1.0
    This location is always out of stock
  • LS
    lana smith
    Sep 17, 2025
    1.0
    terrible, terrible, terrible customer service that this location lacks. two women behind the counter ignore me. as soon as i walk in they don’t even look at me, not even a single greeting. they have attitude. will not be coming back to this location ever again. customer service is terrible .
  • AB
    Andres Barrigas
    Aug 27, 2025
    1.0
    I had a bad deal from the worker

Frequently Asked Questions About Subway

What are the operating hours of Subway at Newton Park Centre?

Subway at Newton Park Centre is open Monday to Tuesday from 8:00 AM to 10:00 PM, Wednesday to Saturday from 8:00 AM to 10:30 PM, and Sunday from 9:00 AM to 10:00 PM.

Does this Subway location offer catering services?

Yes, this Subway restaurant provides catering services for your event needs.