Subway

4.5
793 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Surrey Subway® Restaurant at 13245-72 Avenue brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
13245-72 Avenue, Surrey, BC
V3W 2N4, Canada

Hours

Reviews

4.5
793 reviews
5 stars
616
4 stars
63
3 stars
38
2 stars
12
1 star
64

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, polite, and attentive, with specific mentions of employees like Ravi and Kulwinder for their exceptional service.

Food Quality

Overall, customers enjoyed the freshness and taste of the sandwiches, although there were some complaints about incorrect orders and food preparation.

Hygiene Concerns

Several reviews highlighted issues with hygiene practices, particularly regarding glove changes and food handling, leading to dissatisfaction.

Order Accuracy

There were multiple reports of incorrect orders and lack of communication about stock availability, which frustrated customers.

Wait Times

Customers expressed dissatisfaction with long wait times, especially for online orders, indicating a need for improvement in service efficiency.
  • AK
    Ali Kabiri
    4 days ago
    5.0
    I had an excellent experience at this Subway location thanks to Ravi. She was friendly, patient, and very attentive while preparing my order. Ravi made sure everything was fresh and exactly the way I wanted it. Her positive attitude and great customer service truly stood out. I really appreciate her professionalism and kindness. Keep up the amazing work, Ravi!
  • PK
    parmveer kaur
    6 days ago
    5.0
    I visited this Subway last night and had such a great experience. The staff were incredibly friendly, sweet, and welcoming from the moment I walked in. They made my order with care, checked everything was just how I liked it, and kept such a positive attitude the whole time. The place was clean, the service was quick, and the team genuinely made my visit enjoyable. Big thanks to the staff working last night — you all were amazing. I’ll definitely be coming back.
  • SK
    Simranjeet Kaur32032
    6 days ago
    5.0
    I had a wonderful experience with Nampreet. She prepared a delicious sandwich for me with great care and attention to detail. Not only was the food excellent, but her warm and friendly personality made the experience even better. She is incredibly caring, professional, and welcoming, which truly sets her apart. If you’re looking for someone who combines exceptional service with genuine kindness, Nampreet is an excellent choice. Highly recommended!
  • GS
    Gurpreet Singh
    6 days ago
    1.0
    Not even 1 star but i have to give. We are regular customers of this location before mid night staff was very nyc but today when i visit there was two girl working one of them girl was very rude . Firstly we ordered 2 sandwiches one was chicken and another was veggie she didn’t change glove when we ask to change she told you should tell me before order and secondly we told to grill the sandwich and she rudely said our grill was under cleaned and told the grill was heated should i burn my hand the way she said was very rude. Very disappointed from staff irst time
  • RS
    Richa Sharma
    Nov 17, 2025
    5.0
    I’ve tried many different Subway locations, however this one is actually the BEST, and the credit is going to Sanjana. She is an remarkable worker who makes every sandwich with so much care, freshness, and best balance. Her polite nature, pleasant mindset, and attention to element make the entire experience extremely good. Sanjana is virtually the famous person of this Subway, and she is the reason I usually come lower back. Highly recommended!

Frequently Asked Questions About Subway

Where is Subway located in Surrey?

Subway is located at 13245-72 Avenue, Suite 103, Surrey, BC, V3W 2N4, Canada.

What are the hours of operation for Subway at 13245-72 Avenue?

Subway is open 24 hours every day of the week.