Subway

4.4
629 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Surrey Subway® Restaurant at 9500-9570,120th St. brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
9500-9570,120th St., Surrey, BC
V3V 4C1, Canada

Hours

Reviews

4.4
629 reviews
5 stars
501
4 stars
32
3 stars
18
2 stars
7
1 star
71

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed feedback on customer service; while many praised staff for being friendly and attentive, several reviews highlighted instances of rudeness and unprofessional behavior from certain employees.

Food Quality

Generally positive remarks about the freshness and quality of food, though some customers reported issues with incorrect orders and food preparation.

Cleanliness

The location is frequently noted for being clean and well-maintained, contributing to a pleasant dining experience.

Staff Performance

Certain employees, particularly Nikita, Mehak, and Supinder, received high praise for their excellent service, while others were criticized for poor attitudes and lack of professionalism.
  • RK
    Rehman Khan
    Dec 15, 2025
    1.0
    Really bad experience from staff. Got insulted by the employees and they dont even know how to attend a customer. Such a bad customer service.
  • KK
    krishan kaur
    Dec 9, 2025
    5.0
    I always receive excellent service at this Subway whenever I visit. The entire staff is very good, especially Mehak and Jass — their customer dealing is truly outstanding. They are always very polite and handle customers with great respect. It has been 3–4 years since I started coming to this Subway, and I always get great service here. I truly appreciate their hard work and the way these girls always serve with a smile on their faces. It is very difficult to keep everyone happy all the time. But I truly respect these girls from my heart because they are doing their job in a very excellent way. These girls do their job with all their heart.Good job MEHAK and JASS.
  • KK
    Kamalpreet Kaur
    Dec 9, 2025
    5.0
    Best service by mehak ❤️
  • HK
    Harsimranjit KAUR
    Dec 8, 2025
    1.0
    I visited this subway yesterday around 5. Or 5:30. The girl who was working there was didn’t even bother to say hi she was so arrogant and even she lifted her eyebrows towards me to know what i want worst experience ever even i said hi to her she didn’t even respond me and i think she is not happy with her job i also work in customer service from 1.5 year and I don’t even think to behave like this with our customers and just well train her she needs some training
  • NB
    Narinder Brar
    Nov 22, 2025
    1.0
    I went to this location today around 8:30 and I was really disappointed with the service. Two girls were working there and their friend came to get food. One of the girls was really busy with her friend and totally ignored the people in the line up. She was so distracted by her friend and she put wrong sauce for the person in front of me. She threw the sandwich away and ended up making new one for him. I was in the line up for 15 minutes. It was really frustrating. I don’t know who owns the place but they need to monitor their employees.

Frequently Asked Questions About Subway

What types of meals does Subway in Scott Town Plaza serve?

Subway serves breakfast, lunch, and dinner at Scott Town Plaza, Surrey.

What are the operating hours for Subway at 9500-9570,120th St.?

Subway is open from 8:00 AM to midnight Monday through Friday, and from 9:00 AM to midnight on weekends.