About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Surrey Subway® Restaurant at 15551 Fraser Hwy brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
3.1
237 reviews
5 stars
77
4 stars
41
3 stars
27
2 stars
7
1 star
85
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted consistently poor customer service, with staff being rude, dismissive, and unhelpful.
Order Accuracy
Many customers reported issues with incorrect orders, including missing ingredients and failure to follow specific instructions.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty tables and hair found in food.
Staff Attitude
Feedback indicated a lack of professionalism among staff, with many customers feeling ignored or treated disrespectfully.
Food Quality
Customers expressed disappointment with the quality of food, including stale bread and poorly made sandwiches.
- JSJatin SainiNov 16, 20251.0I’ve been standing here at Subway for around 25 minutes, and the whole experience has been really uncomfortable. No one welcomed me when I walked in, and the staff didn’t even acknowledge that I was waiting. It feels unprofessional and frustrating to wait this long without any communication or basic customer service. The delay and lack of attention made the situation very disappointing.”
- LKlovejot kaurOct 27, 20251.0Worst customer service by harleen .she was soo rude and frustrated on me because i came at closing time .
- CScolin sissonsOct 19, 20251.0Had hair in my sub I ordered.
- RPRajesh PandhiSep 11, 20251.0The girl who served us subway was so unpleasant she did not want to be there. She was incredibly rude to us and did not answer our basic questions about getting what we were paying for. I go to subway frequently but I have never had such a bad uncounted with an employee. The servers number was 538, date September 11, 2025 at 7:51 p.m.
- LJLakhveer JassarSep 10, 20251.0You guys should change your staff they don’t know how to talk to customer. During training you guys should teach them how to handle a customer . I just checked you reviews & I didn’t find any good reviews abt you guys .
Frequently Asked Questions About Subway
Where is Subway located in Surrey?
Subway is located at 15551 Fraser Hwy, Suite 110, Surrey, BC, V3S 2V8, Canada.
What are the operating hours of Subway at 15551 Fraser Hwy?
Subway is open from 8:00 AM to 11:00 PM Monday to Friday, and from 9:00 AM to 11:00 PM on weekends.
What types of meals does Subway serve throughout the day?
Subway serves breakfast, lunch, and dinner.
Does Subway offer any pickup or delivery services?
Yes, Subway offers in-store pickup and curbside pickup services.
Can I order Subway online for convenience?
Yes, you can order online or through the app with quick and easy ordering options available.
What payment methods are accepted at Subway?
Subway accepts American Express, Discover, Mastercard, and Visa credit cards.
Is Subway at 15551 Fraser Hwy open for dine-in?
Yes, Subway serves dine-in customers along with takeout and delivery options.
Does Subway provide catering services?
Yes, Subway offers catering services for various events and needs.
What nearby dining options are available close to Subway?
Nearby dining options include Assinis Greek Restaurant, German Doner Kebab, Veerji Fish and Grill, Kwantlen Pizza, Tim Hortons, and McDonald's Canada providing a variety of cuisines.
Where can I find other services near Subway at 15551 Fraser Hwy?
Nearby services include Pawliws Carpet Centre for home improvements, Kam's Fade Barbershop for haircuts, Fleetwood Art Gallery for art lovers, and uConnect Wireless for telecommunications and computer repair.