Subway

3.3
321 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Surrey Subway® Restaurant at 13479 - 108th Ave brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
13479 - 108th Ave, Surrey, BC
V3T5T4, Canada

Hours

Reviews

3.3
321 reviews
5 stars
155
4 stars
26
3 stars
16
2 stars
13
1 star
111

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, dismissive, and unhelpful.

Staff Training

Many customers noted a lack of proper training among staff, leading to mistakes in orders and poor food preparation.

Food Quality

Several reviews mentioned unsatisfactory food quality, including under-filled sandwiches and poor ingredient freshness.

Hygiene Concerns

Customers expressed concerns about cleanliness and hygiene practices, including staff not wearing gloves and unsanitary conditions.

Atmosphere

The atmosphere was described as unfriendly and at times hostile, with reports of staff being rude and unwelcoming.
  • WW
    Well Way
    5 days ago
    2.0
    Yesterday, when I visited this place, I noticed that only one girl was managing the entire front area while the other staff members remained in the back. Despite a 5–10 minute wait and the added challenge of homeless individuals creating a mess in the dining section, she continued to handle every situation with remarkable patience and a genuine smile. This experience made it clear that the store would greatly benefit from having additional staff, especially during the night shift.
  • AK
    Arsalaan K
    6 days ago
    5.0
    One of the best subway branch, unmatched in food quality. The staff here are very kind and helpful. To be honest, if you desire the best sub, I would highly recommend this location.
  • GS
    Gurpal Singh
    Nov 15, 2025
    2.0
    Placed an order through the Subway app and went in to pick it up, but the experience wasn’t great. The attendant seemed frustrated for no reason, and despite me clearly mentioning my instructions, she didn’t bother to listen. The sandwich ended up nothing like what I ordered. Definitely disappointed with the service at this location.
  • MP
    mehak padda
    Nov 12, 2025
    5.0
    Jagdeep makes my order most of the time and always puts so much care into it. You can really tell she makes it with love. She’s super sweet and friendly every single time. It’s always such a nice experience when she’s there!
  • RB
    Rick Baker
    Oct 25, 2025
    1.0
    I’ve had trouble here before but thought I’d give it another chance — that will be the last time. Stopped by on Thursday, Oct 23 at 5 p.m. There was only one employee behind the counter making subs, with three people waiting. After waiting a while, I asked if she was working alone, and she said yes. Instead of making my sub, she started an online order, so I waited even longer. After about 10 minutes, she finally started on mine. I had asked for extra veggies before she began, but she kept putting on very little — I had to repeat myself several times. After roughly 15 minutes, I was finally ready to pay, and two other employees came back inside after “taking out the garbage.” Strange that it takes two people more than 15 minutes to do that. When I asked why she said she was alone, I just got a blank stare. Worst Subway location I’ve been to. Poor service and no sense of urgency.

Frequently Asked Questions About Subway

Where is the Subway restaurant located?

The Subway restaurant is located at 13479 - 108th Ave, Unit 100, Surrey, BC, V3T5T4, Canada.

What are the opening hours of this Subway location?

This Subway is open Monday to Friday from 6:00 AM to midnight, Saturday from 7:00 AM to midnight, and Sunday from 8:00 AM to midnight.