Subway

3.5
280 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Surrey Subway® Restaurant at 12355 Pattullo Place brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
12355 Pattullo Place, Surrey, BC
V3V 8C3, Canada

Hours

Reviews

3.5
280 reviews
5 stars
116
4 stars
57
3 stars
28
2 stars
17
1 star
62

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on staff behavior; some employees are praised for their friendliness while others are criticized for rudeness and poor service.

Cleanliness

The location is noted for being clean by some customers, but there are also complaints about unsanitary conditions and hair found in food.

Food Quality

Food quality is inconsistent; while some customers enjoy fresh and tasty sandwiches, others report issues with portion sizes and freshness of ingredients.

Service Speed

Service speed is often criticized, with reports of slow service and staff being untrained or overwhelmed during busy times.

Value Deals

Customers appreciate the value deals offered, particularly the 3 footlongs for $18, but there are complaints about availability and restrictions on the deal.
  • JS
    Jesse Short
    Nov 9, 2025
    5.0
    Standout sandwiches, a few recent visits and each time they were really well made and ready ahead of the stated pickup time
  • MM
    Marilyn Mc2Bitz
    Sep 30, 2025
    4.0
    My rating is only okay but this is one of the best Subways around. The others are just awful for the most part.
  • SM
    Snuffy McGruff
    Sep 25, 2025
    5.0
    Great staff and seems amazing compared to other locations.
  • WW
    Well Way
    Aug 17, 2025
    5.0
    Today I met a girl at this location near about 9 pm .She single-handedly prepared nine sandwiches for me and my friends, patiently explaining the 3-footlong deal. The spotless environment, exceptional service, and her cheerful attitude impressed us—absolutely a 10/10 experience.
  • AW
    Annya Wainwright
    Aug 13, 2025
    1.0
    I love Subway and I love coming to this location. Today, one of the employees intentionally overcharged me and thought she was gonna get away with it. This is absolutely not OK and I am very disappointed. I asked for the receipt because I knew that something was wrong with the total of my order. She then knew what she did and checked the receipt before she gave it to me because she did try to rip me off. Then tried to apologize, saying I’m so sorry I charged you an extra dollar even though it seemed like more than that. She did give me the $1.10 back out of her tips, which I think should’ve been out of the till. I honestly don’t care if I had an attitude or maybe I was a little rude. It gives your employees no reason to try to rip people off on purpose. Please be careful when you come to this location always get your receipt and tell them when they make a mistake. This was not a mistake. 👎🏻 Your employees will be held accountable.

Frequently Asked Questions About Subway

What is the address of the Subway restaurant in Surrey?

The Subway restaurant is located at 12355 Pattullo Place, #103, Franklin, Surrey, BC, V3V 8C3, Canada.

What are the opening hours of the Subway at 12355 Pattullo Place?

The restaurant is open Monday to Friday from 7:00 AM to 10:00 PM, and on Saturdays and Sundays from 8:00 AM to 10:00 PM.