Business Details
About
Grocery StorePharmaciesOverwaitea Food Group
Details
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
3.9
781 reviews
5 stars
340
4 stars
227
3 stars
108
2 stars
33
1 star
73
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of positive and negative experiences with staff, with some customers praising helpful employees while others report rudeness and unprofessional behavior.
Hygiene and Quality
Several reviews highlight concerns about hygiene standards in the bakery and issues with expired or poor-quality food items.
Pricing
Customers frequently mention that prices are higher compared to competitors, with some expressing dissatisfaction over perceived value for money.
Store Cleanliness
Many customers appreciate the cleanliness and organization of the store, noting it contributes to a pleasant shopping experience.
Product Availability
There are complaints about limited stock and availability of certain items, particularly in the deli and bakery sections.
- DBDimple BhattiDec 27, 20251.0Save-On-Foods 12130 Nordel Way I regularly shop at this Save-On-Foods location, but today’s experience was very disappointing. The cashier named Sukhvindar handled my bakery items in a very unhygienic manner. She touched my food carelessly and even leaned her face very close into the paper bakery bag, which made me extremely uncomfortable. Additionally, she did not seem to know the correct bakery codes and her way of speaking and attitude were not professional. As a regular customer, I expect better hygiene standards and proper staff training, especially when it comes to handling food items. I hope management looks into this and ensures better customer service in the future.
- SGSatees GDec 26, 20251.0Subject: Unacceptable service at Bakery department I am writing to report a very disappointing experience at the Save-On-Foods (120th & 88th) on December 26th, 2025, at approximately 3:10 PM. I dealt with a staff member in the bakery (I believe her name was Parween). Her conduct was incredibly unprofessional; she appeared very upset and was treated me with a rude, dismissive attitude that made me feel unwelcome as a customer. I want to highlight that I brought this to the attention of the on-duty supervisor, who was a very kind and professional lady. She listened to my concerns and promised to look into the matter. While I appreciate the supervisor’s help, the behavior of the bakery staff member was so poor that it ruined my shopping experience. I hope management takes this feedback seriously and addresses the staff's conduct in the bakery department. I value this store, but this level of service is unacceptable.
- KKKaranDec 19, 20251.0I bought milk, put in bag and when I accidently dropped few cms, shoe height, it spilled huge milk puddle in my van. Not even tight secure cap or bottle. Garbage milk products. Thanks so much for not coming here ever again!!!
- SGSwati GuptaDec 17, 20251.0Visited the store to get a birthday cake on December 17 around 6:30, I asked the girl being the bakery counter to write my sisters nik name she refused saying I can only write English or French names, which she would understand is an actual name. I think that’s just so stupid. We had to buy icing and do it own our own. Can someone explain me, what this is about?
- GMGreg McCauslandDec 6, 20255.0For the past 4 years, I've been relying on this grocery delivery service in Delta and it's been a fantastic experience. The staff consistently goes above and beyond, keeping me updated about product availability and ensuring that I’m never charged for items that aren’t in stock. They always offer thoughtful substitutions when needed, which really shows their commitment to customer satisfaction. Plus, deliveries are always punctual, making my shopping experience seamless and stress-free. I highly recommend them to anyone looking for reliable and convenient grocery delivery.
Frequently Asked Questions About Save-On-Foods
What are the regular business hours for Save-On-Foods at 12130 Nordel Way?
Save-On-Foods is open every day from 7:00 AM to 10:00 PM.
Are there any changes to Save-On-Foods' hours on holidays?
Yes, Save-On-Foods has special holiday hours, such as closing on December 25th, and shorter hours on December 24th, 26th, 31st, and January 1st.
What types of payment does Save-On-Foods accept?
Save-On-Foods accepts debit card payments and does not require cash-only transactions.
Does Save-On-Foods sell organic and prepared food items?
Yes, Save-On-Foods sells organic products and prepared foods.
What is the contact phone number for Save-On-Foods?
You can reach Save-On-Foods at +1 604-501-9281.
Where is Save-On-Foods located?
Save-On-Foods is located at 12130 Nordel Way, Surrey, BC, V3W1P6, Canada.
How can I contact Save-On-Foods customer service via email?
You can email Save-On-Foods customer service at customer_service@saveonfoods.com.
Is Save-On-Foods active on social media?
Yes, Save-On-Foods has a Facebook page at https://www.facebook.com/SaveOnFoods with the vanity URL SaveOnFoodsNordel Crossing.
What nearby places can I visit around Save-On-Foods?
Nearby places include Best Brains Learning Center - Surrey Nordel Crossing for tutoring, Legacies Health Centre for chiropractic and acupuncture, and Tim Hortons for coffee and fast food.
Are there any fitness or health services near Save-On-Foods?
Yes, nearby services include 9Round Fitness gym, Lifemark Physiotherapy on Nordel Way, and Shoppers Home Health Care for mobility equipment and health products.
Can I find any dining options near Save-On-Foods?
Yes, nearby dining options include Donair Affair (Lebanese and Mediterranean cuisine), Subway (sandwiches), and Booster Juice (smoothies and juices).