Business Details
About
Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.
Location
Hours
Reviews
2.4
447 reviews
5 stars
103
4 stars
45
3 stars
26
2 stars
21
1 star
252
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, unprofessional, and unhelpful.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and food not being prepared as requested.
Food Quality
Several reviews mentioned cold, stale, or poorly prepared food, including complaints about burnt items and incorrect ingredients.
Service Speed
Customers frequently complained about long wait times, both in the drive-thru and inside the restaurant.
Cleanliness and Environment
While some noted the new location's cleanliness, others described the overall atmosphere as unwelcoming and chaotic.
- CRCassie Russell5 days ago5.0Employees here are very understanding and kind. The new restaurant is huge but not too busy inside, so it's nice and calm for a meal. Also nice that it's 24 hours unlike the other McDonald's in the area
- KMKomaldeep MalhiNov 12, 20251.0This McDonald’s is close to my home, so I used to go often, but the service is terrible. Staff are rude and unprofessional, especially the lady at the counter. They never offer add-ons or complimentary items. Definitely needs better management and training.
- AJAndy JenkinsNov 11, 20254.0Very clean restaurant, good prompt service. Only negative remarks I have from this one particular visit was the washroom was out of toilet paper and mentioned to staff multiple times in the time I was there
- ASArsh SandhuNov 2, 20251.0I went last night to order . Such a bad service by the girl who took my order and gave me. I will never visit againnnnn . Soooo bad, i also work at McDonalds we dont do this. There is no policy that says you cannot give 10 ketchup she even didnt listened properly instead of giving me habenero on side she added in my burger. I hateeeee itttt was starving and they took long Nd gave me cold food. Is this your customer service??? Please work on it . She closed the video withoutt listening. I was so pissed. I will also not recommend to my friends to go at night there. And my fries were not even filled likeeee seriously!!!!!!!!
- INIsaac NoelOct 27, 20251.0I ordered a spicy habanero chicken burger with fries and blueberry Pom smoothie with whipped cream. There was no habanero sauce on the chicken sandwich, the fries were literally unsalted and the smoothie… oh man the pile of whip cream on it was majestic, and they cut all of it off to fit the flat lid, apparently they had no domed lids. Instead of giving me the smoothie with the lip separate they cut off like 4/5th of the whipped cream. I asked why not give me the lip separate, they said hygiene, what ever that’s supposed to mean. Very dissatisfied, do not recommend this spot
Frequently Asked Questions About McDonald's
What are the general opening hours of McDonald's at 12788 King George Boulevard?
McDonald's at 12788 King George Boulevard is open 24 hours every day of the week.
When is the drive-through at this McDonald's location available?
The drive-through is open 24 hours from Monday to Sunday at this McDonald's.
Where is this McDonald's branch located?
This McDonald's is located at 12788 King George Boulevard, Surrey, BC, V3V 3K5, Canada.
What types of food and services can I expect at this McDonald's?
You can enjoy classic menu items like the Big Mac and Quarter Pounder, along with options like coffee, ice cream, salads, breakfast items, and sandwiches.
How can I contact this McDonald's?
You can reach this McDonald's by phone at +1 236-474-2919.
Is there a mobile app available for ordering McDonald's food?
Yes, you can download the My McD’s App to order and access promotions.
What nearby fast food options are available close to McDonald's at 12788 King George Boulevard?
Nearby, you can also find A&W Canada, another popular fast food and burger restaurant to consider.
Are there automotive services near this McDonald's?
Yes, there are multiple automotive services nearby including A & Z Motorcars LTD., Budget Pro car service and customs, and Arcadia Transmission & Auto Repairs, useful if you need vehicle maintenance or sales.
Can I find nearby convenience stores or gas stations around this McDonald's?
Yes, Chevron and Esso Canada gas stations, which also have convenience stores, are located nearby for your fuel or quick shopping needs.
What other amenities like banking facilities are available near this McDonald's?
You can find ATMs nearby such as RBC Royal Bank ATM and TD Canada Trust ATM for your banking convenience.