Numerous reviews highlighted poor customer service, including rude staff and long wait times.
Cleanliness
Customers frequently reported unsanitary conditions, particularly in restrooms and dining areas.
Order Accuracy
Many customers experienced issues with incorrect or incomplete orders, leading to frustration.
Food Quality
Several reviews mentioned cold, stale, or poorly prepared food, contributing to a negative dining experience.
TD
Tejveer Dixit
2 days ago
1.0
The girl during at shift at 3 am Jan 10 2026 behave too much rude to every gig worker even if any driver go there just for asking she behave rudely that dont stay here outside sit in cars otherwise she will call cops …accepting these type of behaviour at this location may effect drivers to pick the order
VS
Vasu Sharma
Jan 2, 2026
2.0
I’m a regular here and they mess up my order now and then
Paid extra for extra chicken patties but it was missing in my sandwiches once I saw my order after getting home
I’m sick of their service
NS
Natalie Strachan
Dec 25, 2025
1.0
Ok generally my experience here isn’t too bad.. But I would love to give my experience tonight 0 stars the girl working the drive thru tonight (possibly nighttime manager) was so unprofessional and rude I’ve doubt with her once before she’s so condescending, wait times are slower when she’s working, she says sorry every time you speak as if she can’t hear you even when you actually arrive at the window her whole demeanour is extremely aggressive she has 0 customer service skills, and here’s a picture of our meal a tater tot was thrown in the fries, the fries and filet o fish was so cold, barely any sauce, and smoothie wasn’t full to the top like it normally would be… I have no idea why customer service has to be so horrible, and non existent these days especially in a western country… after all they aren’t working for free and this food isn’t free either…
AS
Abhinandan Sharma
Dec 24, 2025
1.0
⭐☆☆☆☆ **Atmosphere: Absolutely Disgusting**
I walked into McDonald’s expecting 🍔🍟… not a **biohazard experience** 🤢🚫
The **men’s washroom** was on another level of nasty. Someone had **pooped all over the area where men usually stand to pee**, and the **SMELL spread everywhere** 💩🤮💨. It wasn’t contained. It wasn’t hidden. It was just **there**, attacking your nose.
I honestly don’t understand **how people can sit and eat their food** knowing that kind of stench is floating around the place 🤨🥴. Appetite = **GONE** ❌🍔❌.
Is this really a **good place to eat food** when the atmosphere feels this dirty and neglected? 🤔 Absolutely not. Cleanliness should be the bare minimum, and this was **way below** that bar 🚨🧼.
Do better. No one wants fries with a side of 🤢💩.
BR
Brett Raycroft
Dec 13, 2025
1.0
This place is a disgusting dump. I took my son here at his request. Filthy. Disinterested staff, barely working. His burger (see picture) was assembled as if it was thrown against a wall. I had to clean and dry the table and seats myself before sitting down. His meal, such as it was, cost $16. Horrible atmosphere. Avoid this place like the plague (come to think of it, you might get the plague from eating here). Better yet, avoid McDonald's altogether.
What are the regular dining hours at McDonald's Whalley location?
McDonald's Whalley location is open 24 hours a day, seven days a week for dining in.
Does McDonald's Whalley offer drive-through service, and what are the hours?
Yes, McDonald's Whalley has drive-through service available 24/7 every day.
Can I order delivery from McDonald's Whalley at any time?
Yes, delivery service is available 24 hours a day, every day at McDonald's Whalley.
What types of meals are served throughout the day at McDonald's Whalley?
McDonald's Whalley serves breakfast, lunch, and dinner meals.
What payment methods does McDonald's Whalley accept?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Is there an app I can use to order from McDonald's Whalley?
Yes, you can order using the My McD’s app available on Android and iOS devices.
Does McDonald's Whalley have a child-friendly menu?
Yes, McDonald's Whalley offers a children's menu and welcomes families and children.
What nearby places can I visit before or after dining at McDonald's Whalley?
Nearby places include Tutti Frutti Frozen Yogurt Surrey for desserts, Blue Mimosa Hair & Nail Salon for beauty services, and F45 Training Surrey Central if you want a workout.
Is there a nearby gas station where I can refuel if I drive to McDonald's Whalley?
Yes, Chevron and Whalley Chevron Self Serve gas stations are located nearby for your convenience.
Are there other restaurants close to McDonald's Whalley where my group can explore different cuisines?
Yes, nearby restaurants include The Chai Bar, Mahaveer Chef’s Choice Indian restaurant, Olympia Pizza & Restaurant, and Chatime Bubble Tea for tea and snacks.