Many customers reported poor service, with rude staff and incorrect orders being common complaints.
Food Quality
Several reviews mentioned cold or poorly prepared food, with specific complaints about missing items and unsatisfactory meals.
Cleanliness
Customers noted issues with cleanliness, particularly in the bathrooms and dining area, contributing to a negative dining experience.
Staff Attitude
There were multiple mentions of staff being unprofessional or dismissive, particularly from management, leading to frustration among customers.
Speed of Service
While some customers experienced quick service, many others reported long wait times, especially in the drive-thru.
AS
Arshpreet Singh
Nov 16, 2025
4.0
Good food but need better staff
TT
Terry
Nov 9, 2025
1.0
Slow.. waited 20 mins for my order... instead of clearing their order screen why don't you focus of getting food to your customers
MC
Mathias Charlie-Wilson
Nov 8, 2025
1.0
Ordered a breakfast combo. Asked for an extra hash brown on the side. Repeated several time an extra hash brown so 2 total. The worker asked if it was inside the wrap we stated no on the side. So 2 total. Got to the window there were no hash browns at all in the bag.After raising this concern we were given a hash brown to go with the combo but told we would have to pay for the extra one. This is frustrating as we spent several minutes at the speaker clarifying we want two hash browns. The worker “Priya” said she asked us three times about the hash browns. This is true however we stated multiple times we want it on the side not inside. Customer service shouldn’t be telling the customer there wrong rather it should be fixing the error that was made.
CP
Cindy Partipilo
Nov 8, 2025
5.0
Fast service, good, hot food, delicious double burger!
... all at a fantastic price! 😃
JM
Jaeger Mah
Oct 22, 2025
5.0
I’ve had some lame experiences here, as they consistently cheap out (skimp) on the fries! Most often only 3/4 full. HOWEVER, I must say.. the lady that was working the drive-through at 4:20pm on Tuesday, Oct 21st was amazing. Wow, that lady was so professional and on point. She understood the mission and delivered my ‘customized’ meal like a champ. Her professional drive tru skills won my service back (and possibly my heart) lol. Managers take note of that lady.
What are the operating hours of McDonald's in Surrey at 3104 King George Highway?
McDonald's is open 24 hours a day, 7 days a week at 3104 King George Highway in Surrey.
Does McDonald's offer delivery services at this location?
Yes, delivery is available 24/7 at this McDonald's location in Surrey.
Is there a drive-through available at McDonald's Surrey and what are its hours?
Yes, McDonald's offers a drive-through service 24 hours a day, every day of the week.
Can I pick up my order in-store at this McDonald's?
Yes, in-store pickup is available as a service at this McDonald's.
What types of meals does McDonald's Surrey serve?
They serve breakfast, lunch, and dinner meals.
What payment options are accepted at McDonald's Surrey?
Payment options include American Express, Cash, Discover, Mastercard, and Visa.
Are families and children welcome at McDonald's on King George Highway?
Yes, the restaurant welcomes families and children and offers a children's menu.
What nearby public transit options can customers use to reach McDonald's Surrey?
Customers can use Bus Stop 55474 which serves routes 321 and 351, or Bus Stop 55393 serving routes 321, 351, 354, and 394.
Are there any nearby automotive services near McDonald's Surrey for vehicle needs?
Yes, nearby options include White Rock Dodge, Haley Dodge, King George Nissan, Autocorrect Motors Corporation, Jeep Canada, Murray Hyundai White Rock, Midway Mazda, and Ram Trucks Canada.
What nearby places can I visit before or after dining at McDonald's Surrey?
Customers might want to visit Tudor Liquor Store for shopping or check out Wild Birds Unlimited of Surrey for hobby shopping.