McDonald's

3.4
1959 reviews
Drive-Thru Curbside McDelivery

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
3104 King George Highway, Surrey, BC
V4P 1A2, Canada

Hours

Reviews

3.4
1,959 reviews
5 stars
646
4 stars
451
3 stars
359
2 stars
143
1 star
360

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, with rude staff and incorrect orders being common complaints.

Food Quality

Several reviews mentioned cold or poorly prepared food, with specific complaints about missing items and unsatisfactory meals.

Cleanliness

Customers noted issues with cleanliness, particularly in the bathrooms and dining area, contributing to a negative dining experience.

Staff Attitude

There were multiple mentions of staff being unprofessional or dismissive, particularly from management, leading to frustration among customers.

Speed of Service

While some customers experienced quick service, many others reported long wait times, especially in the drive-thru.
  • AS
    Arshpreet Singh
    Nov 16, 2025
    4.0
    Good food but need better staff
  • TT
    Terry
    Nov 9, 2025
    1.0
    Slow.. waited 20 mins for my order... instead of clearing their order screen why don't you focus of getting food to your customers
  • MC
    Mathias Charlie-Wilson
    Nov 8, 2025
    1.0
    Ordered a breakfast combo. Asked for an extra hash brown on the side. Repeated several time an extra hash brown so 2 total. The worker asked if it was inside the wrap we stated no on the side. So 2 total. Got to the window there were no hash browns at all in the bag.After raising this concern we were given a hash brown to go with the combo but told we would have to pay for the extra one. This is frustrating as we spent several minutes at the speaker clarifying we want two hash browns. The worker “Priya” said she asked us three times about the hash browns. This is true however we stated multiple times we want it on the side not inside. Customer service shouldn’t be telling the customer there wrong rather it should be fixing the error that was made.
  • CP
    Cindy Partipilo
    Nov 8, 2025
    5.0
    Fast service, good, hot food, delicious double burger! ... all at a fantastic price! 😃
  • JM
    Jaeger Mah
    Oct 22, 2025
    5.0
    I’ve had some lame experiences here, as they consistently cheap out (skimp) on the fries! Most often only 3/4 full. HOWEVER, I must say.. the lady that was working the drive-through at 4:20pm on Tuesday, Oct 21st was amazing. Wow, that lady was so professional and on point. She understood the mission and delivered my ‘customized’ meal like a champ. Her professional drive tru skills won my service back (and possibly my heart) lol. Managers take note of that lady.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Surrey at 3104 King George Highway?

McDonald's is open 24 hours a day, 7 days a week at 3104 King George Highway in Surrey.

Does McDonald's offer delivery services at this location?

Yes, delivery is available 24/7 at this McDonald's location in Surrey.