McDonald's

3.2
2160 reviews
Drive-Thru Curbside McDelivery

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
6333 King George Hwy., Surrey, BC
V3X 1G1, Canada

Hours

Reviews

3.2
2,160 reviews
5 stars
653
4 stars
404
3 stars
342
2 stars
181
1 star
580

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, with many customers expressing frustration over poor service and lack of accountability.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and staff not following special requests, leading to dissatisfaction.

Hygiene Concerns

Several reviews raised serious concerns about food safety and hygiene practices, including staff not wearing gloves and unclean preparation areas.

Slow Service

Customers frequently mentioned long wait times for orders, both in-store and at the drive-thru, contributing to a negative experience.

Food Quality

Feedback on food quality was mixed, with some customers enjoying their meals while others reported stale or improperly prepared items.
  • DK
    Dzmitry K
    1 day ago
    5.0
    Nice place. Easy to park. Clean and comfortable.
  • JJ
    Jay
    6 days ago
    1.0
    My food was ready and the idiot gave the food to the car after me after making me wait when my food was just sitting on the table. Imagine that, second come first serve?
  • SK
    Seerat khangura Khangura
    Dec 19, 2025
    1.0
    I am writing to report a poor experience at your drive-thru today. I waited about 15 minutes in the drive-thru and placed an order for one Grinch meal and one McChicken with a Sprite for my child’s lunchtime Unfortunately, the staff member only entered one item in the system. When I reached the window and asked about my second sandwich, I was told that I had only placed one order. I politely requested that the missing sandwich be made, but I was instructed to go back in line and place a new order, even though the mistake was not mine. This caused an additional long delay, and it was especially frustrating because it was school lunchtime for my child.
  • SC
    Scott Chung
    Dec 18, 2025
    1.0
    I don’t usually write reviews but an employee touched ingredients when making burgers with her bare hands and wiped her hands on her pants like it was nothing. Disgusting.
  • SN
    Sunny Narwan
    Dec 16, 2025
    1.0
    Poor experience. The food was not hot, tasted stale and the service was unacceptably late. Staff behavior felt unprofessional and customer care was lacking. This McDonald’s does not meet basic standards. I hope management takes action to fix these issues.

Frequently Asked Questions About McDonald's

What are the opening hours of McDonald's at 6333 King George Hwy., Surrey?

McDonald's is open daily from 5:00 AM to 11:59 PM.

Does this McDonald's offer delivery service?

Yes, delivery service is available daily from 5:00 AM to 11:59 PM.