McDonald's

3.3
2782 reviews
Drive-Thru Curbside McDelivery

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
8586 - 120th Street, Surrey, BC
V3W 3N5, Canada

Hours

Reviews

3.3
2,782 reviews
5 stars
881
4 stars
550
3 stars
437
2 stars
216
1 star
698

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor and rude service from staff, with complaints about long wait times and unhelpful attitudes.

Order Accuracy

Frequent issues with incorrect orders and missing items were noted, leading to customer frustration.

Cleanliness

The cleanliness of the restaurant and washrooms was criticized, with reports of unsanitary conditions.

Food Quality

Several reviews mentioned dissatisfaction with food quality, including stale or improperly prepared items.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members and noted positive experiences with service and food.
  • EE
    escapestry
    Nov 16, 2025
    1.0
    serving COLD sandwiches? i understand its midnight but should that mean its okay to serve cold burgers? at a 24 hour location? PLEASE DENY SERVICE NEXT TIME, NOBODY WANTS A COLD BURGER.
  • SP
    Sidhu Preet
    Nov 13, 2025
    1.0
    totally disappointed with mcd service in morning shift i ask for order but they denied for drive through and they didnt offer me take my order from food counter snd their behaviour and way of talking was very worst
  • AS
    Amandeep Singh
    Nov 12, 2025
    1.0
    Staff nu jmaa akal haini kise v customer nu kive treat karnaa. Specially jehdia kudia drive through order lendiaa . Last night 11 november 2025 mai around 11 pm order kita chicken sandwich and they gave me wrong order mai jdo exchange krowon gya then aggo rudely boli kudi and mre hatho sandwich khoo k boldi k soch k krya kro order . That was so rude .They have to lay off that kind of staff
  • SK
    Saloni Kataria
    Nov 12, 2025
    1.0
    Just bad service of girl working at drive thru. I just recently placed an order. Firstly, they gave me wrong order, i went back, the girl who was taking orders on drive thru was such a rude and i think has lack of manners. She had such a bad attitude. You should respect when customers treat you nicely even after having this behaviour. People come to have their food after long day please respect that.
  • GG
    G
    Nov 11, 2025
    2.0
    Very bad service. I usually go here but today the service was not good. I ordered a junior chicken burger with poutine and a med sprite. The poutine had no gravy literally no gravy. And there was so much of lettuce in the burger. The poutine was so dry it just had cheese chunks and fries with no gravy. Usually it does not happen but this time it was not good.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 8586 - 120th Street, Surrey?

McDonald's is open 24 hours a day, 7 days a week.

Does McDonald's offer delivery and pickup services?

Yes, McDonald's provides in-store pickup and delivery services.