Many customers reported poor and rude service from staff, with complaints about long wait times and unhelpful attitudes.
Order Accuracy
Frequent issues with incorrect orders and missing items were noted, leading to customer frustration.
Cleanliness
The cleanliness of the restaurant and washrooms was criticized, with reports of unsanitary conditions.
Food Quality
Several reviews mentioned dissatisfaction with food quality, including stale or improperly prepared items.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members and noted positive experiences with service and food.
EE
escapestry
Nov 16, 2025
1.0
serving COLD sandwiches? i understand its midnight but should that mean its okay to serve cold burgers? at a 24 hour location? PLEASE DENY SERVICE NEXT TIME, NOBODY WANTS A COLD BURGER.
SP
Sidhu Preet
Nov 13, 2025
1.0
totally disappointed with mcd service in morning shift i ask for order but they denied for drive through and they didnt offer me take my order from food counter snd their behaviour and way of talking was very worst
AS
Amandeep Singh
Nov 12, 2025
1.0
Staff nu jmaa akal haini kise v customer nu kive treat karnaa. Specially jehdia kudia drive through order lendiaa . Last night 11 november 2025 mai around 11 pm order kita chicken sandwich and they gave me wrong order mai jdo exchange krowon gya then aggo rudely boli kudi and mre hatho sandwich khoo k boldi k soch k krya kro order . That was so rude .They have to lay off that kind of staff
SK
Saloni Kataria
Nov 12, 2025
1.0
Just bad service of girl working at drive thru. I just recently placed an order. Firstly, they gave me wrong order, i went back, the girl who was taking orders on drive thru was such a rude and i think has lack of manners. She had such a bad attitude. You should respect when customers treat you nicely even after having this behaviour. People come to have their food after long day please respect that.
GG
G
Nov 11, 2025
2.0
Very bad service. I usually go here but today the service was not good. I ordered a junior chicken burger with poutine and a med sprite. The poutine had no gravy literally no gravy. And there was so much of lettuce in the burger. The poutine was so dry it just had cheese chunks and fries with no gravy. Usually it does not happen but this time it was not good.
What are the operating hours of McDonald's at 8586 - 120th Street, Surrey?
McDonald's is open 24 hours a day, 7 days a week.
Does McDonald's offer delivery and pickup services?
Yes, McDonald's provides in-store pickup and delivery services.
What are the drive-through hours at this McDonald's location?
The drive-through is open 24/7, every day of the week.
Can I order breakfast, lunch, and dinner at this McDonald's?
Yes, McDonald's serves breakfast, lunch, and dinner meals.
What payment options are accepted at this McDonald's?
You can pay using American Express, Cash, Discover, MasterCard, and Visa.
Does this McDonald's location have a casual dress code?
Yes, the attire is casual at this McDonald's.
Is Wi-Fi or mobile app ordering available at this McDonald's?
You can order via the My McD’s app available on Android and iOS.
Are families with children welcome at this McDonald's?
Yes, families and children are welcome, and there is a children’s menu available.
What nearby ATMs can I use when visiting this McDonald's?
You can find the RBC Royal Bank ATM and TD Canada Trust ATM close to this McDonald's for your banking needs.
Are there any nearby places where I can get my car serviced while visiting McDonald's?
Yes, Knight Bridge Service Ltd and New Spectrum Auto Glass & Tint offer automotive repair services near this McDonald's.
What local attractions or services are close to McDonald’s at 8586 - 120th Street?
Nearby you can visit Global Harvest Church Vancouver, get a haircut at Ash Hair Salon & Skin Care, or enjoy Indian cuisine at Bikaner Indian Cuisine & Sweets.