Customers frequently reported slow service and poor staff attitudes, with many expressing frustration over long wait times and incorrect orders.
Cleanliness Issues
Numerous reviews highlighted significant cleanliness problems, particularly in restrooms and dining areas, leading to customer dissatisfaction.
Food Quality
While some customers enjoyed the food, others complained about cold or poorly prepared items, indicating inconsistency in food quality.
Staff Friendliness
There were mixed reviews regarding staff friendliness, with some customers praising individual employees while others reported rude or unprofessional behavior.
Order Accuracy
A recurring theme was the high rate of incorrect orders, with many customers noting that their requests were not fulfilled as expected.
TF
The Explorers Family
Nov 12, 2025
3.0
The preparation was not fresh
HS
Harry Singh
Nov 11, 2025
1.0
Poor customer service from the staff. They Just hand you the food. no hi, how are you or thank you.
TB
Taz e Bear
Nov 10, 2025
5.0
Fast service in drive through food was hot coffee was good would recommend this location
PP
Patrick
Oct 25, 2025
1.0
Very slow service, they're understaffed. Second time I've been here in a month and both times there's been no soap in the washroom and no hand sanitizer on the wall. Disgusting.
PL
piano learning
Oct 23, 2025
1.0
The service attitude was extremely poor, with no respect for the guests at all. Is this the quality a world-renowned restaurant should have?
What are the operating hours of McDonald's at 17635 - 64th Avenue, Surrey?
McDonald's at this location is open 24 hours a day, 7 days a week.
Does this McDonald's location offer delivery services?
Yes, delivery is available 24/7 at this McDonald's location.
Can I use the drive-through service at any time at this McDonald's?
Yes, the drive-through is open 24/7 for your convenience.
What payment options are accepted at this McDonald's?
You can pay using American Express, Cash, Discover, MasterCard, and Visa.
What meals are served at this McDonald's location?
This McDonald's serves breakfast, lunch, and dinner.
Is this McDonald's family-friendly and does it have a children's menu?
Yes, this location welcomes families and offers a children's menu.
What casual attire is recommended for visiting McDonald's at this location?
Casual attire is appropriate when visiting this McDonald's.
Which nearby coffee shops can I visit before or after my meal at McDonald's?
Nearby coffee shops include Tim Hortons and Starbucks Canada, both great spots for a coffee before or after your McDonald's visit.
Where can I find nearby banking services around McDonald's at 17635 - 64th Avenue?
You can find banking services nearby at TD Canada Trust Branch and ATM, Gulf and Fraser credit union, The Exchange Network ATMs, RBC Royal Bank ATM, and Simer Notary Public.
Are there any nearby stores for convenience or automotive needs near this McDonald's?
Yes, nearby there is On The Run Convenience Store and Chevron gas station, which also offer automotive and retail services.