Business Details
About
Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
3.4
1,207 reviews
5 stars
409
4 stars
253
3 stars
207
2 stars
89
1 star
249
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, dismissive, and unprofessional during interactions.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and failure to follow special requests.
Food Quality
Several reviews mentioned cold or poorly prepared food, with complaints about the freshness and presentation of items.
Cleanliness
Customers noted unsanitary conditions in the restaurant, including dirty bathrooms and unclean dining areas.
Inconsistent Experience
While some customers praised friendly staff and good service, many others reported consistently negative experiences, indicating a lack of reliability.
- MDManjait Dhoot2 days ago2.0This McDonalds used to have the best customer service. Now one of worst. Needs major customer service training. Worse the food was cold. Will go to others. The Newton location always good service and friendly staff.
- SLSukhi Lidder5 days ago2.0Ordered a cheese burger had a bunch of black dots on it probably from the grill but come on you look at it before you pack it and don’t see all that black stuff on it makes no sense
- AKAli KarimiJan 1, 20262.0The quality of food is good here, but the management is very poor. Today on my way back home, I purchased 8 burgers from them, when I got home 3 of them were missing. It was not close enough for me to drive back for the missing burgers. If you ever wanted to purchase from them, for sure open up the bag and count your burgers! Heads up! They just don't care!
- JLJ LDec 15, 20251.0Tried to pay cash with money i literally just took out from the bank but they wouldn’t take my cash because one of my 50$ was an old bill claims she asked 3 of the managers and they said no. Maybe those managers need a better knowledge of Canadian money. Not just the new bills.
- DDDXTNov 30, 20252.0Did a drive-thru run and their new pickle McCrispy was well umm….not as pictured on the order board. I get it, it’s fast food, but at least put the burger together into half-decent shape! Photo was taken immediately after receiving the bag.
Frequently Asked Questions About McDonald's
What are McDonald's regular operating hours?
McDonald's is open 24 hours every day of the week.
During what hours is delivery service available at McDonald's?
Delivery is available daily from 5:00 AM to 11:59 PM except on Friday and Saturday when it is available until 2:00 AM.
Can I use the drive-through service any time?
Yes, the drive-through is open 24 hours every day of the week.
Does McDonald's offer in-store pickup and delivery options?
Yes, McDonald's offers both in-store pickup and delivery services.
What types of meals are served at McDonald's?
McDonald's serves breakfast, lunch, and dinner meals.
What kinds of payment methods are accepted at McDonald's?
McDonald's accepts American Express, Cash, Discover, Mastercard, and Visa.
Does McDonald's welcome families and children?
Yes, McDonald's welcomes families and children and offers a children's menu.
Which nearby educational centers could I visit after dining at McDonald's?
You can visit Oxford Learning South Surrey or Oxford Learning, both tutoring centers close by for educational services.
Are there any nearby health clinics or dental services I can access near McDonald's?
Yes, nearby health options include Panorama Village Dental, Monarch House public health clinic, Village Health Clinic, and the Community Birth Program.
What entertainment or dining options are near McDonald's in Surrey?
You can visit Flaming Ice Family Restaurant and Sports Bar, Flaming Ice Sports Bar & Restaurant, Tawara Japanese restaurant, or Noodlebox for diverse dining experiences nearby.