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McDonald's

3.4
(1225 reviews)

Business Details

Building E - 15145 #10 Highway, Surrey, BC
V3S 9A5, Canada
(604) 575-6310
https://www.mcdonalds.com/ca

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
Building E - 15145 #10 Highway, Surrey, BC
V3S 9A5, Canada

Hours

Reviews

3.4
1,225 reviews
5 stars
418
4 stars
255
3 stars
207
2 stars
90
1 star
255

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, including rude staff and long wait times, leading to frustration.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders and missing items, indicating a lack of attention to detail.

Food Quality

Several customers complained about cold or poorly prepared food, with some items not matching expectations.

Cleanliness

There were complaints about the cleanliness of the restaurant, particularly in the bathrooms and dining areas.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendly service and positive interactions.
  • MT
    Matthew Tindall
    5 days ago
    1.0
    They gave my order to the people in the car next to me (who opened it) in the waiting area and then took it back and tried to give it to me when they realized their mistake. I reasonably requested a replacement order. When I got home my kid's happy meal had no meat on the burger!
  • BG
    Bobby Gill
    Feb 24, 2026
    1.0
    McDicks, you should not be McLovin it
  • JS
    James Sawada
    Feb 19, 2026
    5.0
    The person who was cleaning the restaurant at 11pm on Feb 18th was very friendly and professional and made my visit most enjoyable.
  • DL
    DALJIT LIDHAR
    Jan 30, 2026
    1.0
    I had a very bad experience at McDonald’s on Highway 10. I ordered two burgers, but I received only one. I waited about 25 minutes, and no one fixed the problem quickly. This was very frustrating and poor service. I hope the staff can improve their service and check orders carefully in the future.
  • AP
    Alicia Parisien
    Jan 14, 2026
    5.0
    I am surprised I’m rating a fast food place with 5 stars lol. Since moving the few times I’ve eaten McDonald’s and the other times during the week when I have come for my morning coffee I have been treated with a smile and amazing customer service. This says a lot especially since all the workers I’ve come into contact with are young. Great job to management for teaching your workers smiling and being kind goes a long way and great job to the employees for putting in the effort even though it’s a fast food restaurant.

Frequently Asked Questions About McDonald's

What are McDonald's regular operating hours?

McDonald's is open 24 hours every day of the week.

During what hours is delivery service available at McDonald's?

Delivery is available daily from 5:00 AM to 11:59 PM except on Friday and Saturday when it is available until 2:00 AM.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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