McDonald's

3.2
3511 reviews
Drive-Thru Curbside McDelivery

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
10258-152nd Street, SURREY, BC
V3R 3G8, Canada

Hours

Reviews

3.2
3,511 reviews
5 stars
986
4 stars
728
3 stars
633
2 stars
285
1 star
879

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders, missing items, and poorly prepared food.

Customer Service

Many reviews highlighted rude and unprofessional behavior from staff, with a lack of basic courtesy and training.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty tables and floors.

Food Quality

Customers frequently complained about cold, stale, or poorly prepared food, with some items being inedible.

Service Speed

Multiple reviews mentioned slow service and long wait times for orders.
  • TG
    Tina Garcia
    1 day ago
    1.0
    Dirty, filthy, gross, you name it this McDonald's is the worst place. They charged you for a cup 30 cents for a water. Management should be responsible for this restaurant cleanliness and staffing. No customer service.
  • SP
    steve pelletier
    2 days ago
    1.0
    The worst part is the lack of service, they prioritize drive through over dine in customers. They take too long to get your order to you . And it's not that great quality food any longer
  • AB
    Anna Bizzy
    Dec 28, 2025
    1.0
    I ordered large fries and it's not even full of pack, only half of pack. And the fries are very soft. I feel like i'm having leftover :((( This is not a first time. This store always wrong something. I want all the workers to be focus on their job.
  • SV
    Simver John Villasenor
    Dec 20, 2025
    1.0
    I ordered a hotcake meal with sausage earlier today, but when I got home and opened the bag, there were only two hotcakes inside and the sausage was completely missing. This is extremely frustrating and disappointing. Accuracy matters, especially in fast food where customers are paying for complete meals and often don’t have time to come back. This isn’t even the first time this has happened, which makes it even more unacceptable. Please do better and take order accuracy seriously.
  • PN
    Peter N.
    Dec 15, 2025
    1.0
    Dec 14, 2025 - Around 1pm a young lady wearing a cloth around her head served our family by the drive through. The ineptitude and rude attitude of this lady warrants a very low, dissatisfied review. The order consists of only 2 coffees but there was a mistake so we were asked to wait by parking #1. She then came out with 1 coffee and when we told her our order had 2 coffees, she gave us rude remark. A disrespectful, unpleasant experience for a simple coffee order. As she is still young, I hope this message reaches her for her to self reflect. I wish her blessings on developing a beautiful character. Mistakes happen, but remember to carry oneself in a kind, dignified manner. Good luck -

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 10258-152nd Street in Surrey?

McDonald's in Surrey is open 24 hours a day, 7 days a week, from Monday to Sunday.

Does this McDonald's location offer delivery services?

Yes, delivery is available 24/7 at this McDonald's location.