Customers frequently reported poor service, including unhelpful and rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews highlighted issues with food quality, such as cold or undercooked items, missing ingredients, and overall dissatisfaction with the meals.
Cleanliness and Atmosphere
Several customers noted unsanitary conditions and an unpleasant atmosphere, including reports of drug use and homeless individuals inside the restaurant.
Management Issues
There were complaints about poor management and lack of accountability among staff, with some customers expressing frustration over the absence of a manager during their visits.
Positive Experiences
Despite the negative feedback, some customers did report positive experiences, praising specific staff members for their helpfulness and noting good food on occasion.
SS
SK Sandhu
Nov 10, 2025
1.0
I just ordered fries that wasn’t properly cooked and also ordered Mac veggie they give me only pattie in the bun i don’t know why they didn’t add some lettuce and veggies.
AB
aman brar
Nov 8, 2025
2.0
I ordered a mc chicken combo and they don’t give my order instead they give me a mc veggie and they won’t even answer their calls
SR
Sagar Rana
Nov 2, 2025
1.0
Staff not cooperative
Service totally very poor
While customer waiting for the order staff using cellphone couldnt get help
JT
Jasjeet Thiara
Oct 18, 2025
1.0
So disappointed, I can’t even go back bc it’s about a 30 min drive and they won’t deliver another one. There’s not a single ounce of gravy in this “poutine”. This has to be a joke.
TA
Thirumal Annamalai
Oct 18, 2025
1.0
Impolite staffs. At all times when i order happy meal with toys They never gave us toys. Always will we don’t have stock. If they don’t have why they need to display. They don’t have courtesy to say that they don’t have while delivering.
What are McDonald's operating hours at 15574 Fraser Highway, Surrey?
McDonald's at 15574 Fraser Highway, Surrey is open 24 hours a day, 7 days a week.
Does this McDonald's location offer drive-through service and what are the hours?
Yes, the McDonald's at this location offers drive-through service 24/7.
Can I get delivery from this McDonald's location and what are the delivery hours?
Yes, delivery is available 24 hours a day, 7 days a week from this McDonald's.
What payment options are accepted at McDonald's in Fleetwood, Surrey?
This McDonald's accepts American Express, Cash, Discover, Mastercard, and Visa.
Does this McDonald's location serve breakfast, lunch, and dinner?
Yes, this McDonald's serves breakfast, lunch, and dinner.
Is there an app to order from McDonald's Fleetwood location?
Yes, you can order using the McDonald's app available for Android and iOS. The Android app is at https://play.google.com/store/apps/details?id=com.mcdonalds.superapp, and the iOS app is at https://apps.apple.com/app/apple-store/id375695000.
Where can I find nearby gas stations when visiting McDonald's at Fleetwood?
Nearby gas stations include Chevron and Shell, making it convenient to fuel up before or after your visit to McDonald's.
Are there other fast food options near McDonald's at 15574 Fraser Highway?
Yes, nearby fast food restaurants include Triple O's, Kwantlen Pizza, Subway, and German Doner Kebab if you want to try different cuisines.
What nearby places can I visit after dining at McDonald's in Fleetwood?
After your meal, you might visit the Fleetwood Art Gallery for some culture or stop by Tim Hortons for coffee and a cafe experience nearby.
Does this McDonald's location have family-friendly amenities?
Yes, this McDonald's welcomes families and children, offers a children's menu, and allows dine-in service in casual attire.