Business Details
About
Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
3.2
2,702 reviews
5 stars
819
4 stars
487
3 stars
443
2 stars
245
1 star
708
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported rude and unprofessional behavior from staff, with many experiences highlighting poor customer service and lack of communication.
Food Quality
Numerous reviews mentioned issues with food quality, including cold, stale, or improperly prepared items, leading to dissatisfaction.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty play areas and lack of hygiene practices among staff.
Staff Performance
While some employees received praise for their friendliness and efficiency, many reviews pointed out a lack of training and professionalism among the staff.
Order Accuracy
Multiple customers experienced issues with incorrect or incomplete orders, indicating a need for better attention to detail in order fulfillment.
- KHKevin HannahJan 5, 20265.0Food is always hot and good 👍 You can tell it's made with love ❤️ So Thank You ✌️ Busy place, staff are still friendly and nice
- PBPriyanka BehlDec 24, 20253.0Good breakfast options . Fast service, fresh food, and convenient in the morning
- JMjeena mouradDec 21, 20251.0Terrible all around. Slow crew, food is awful. Everyone is waiting at least 20-30 mins for their food. The crew seems miserable.
- CCchiragkakkarDec 21, 20253.0At night time, it’s about 2:26 AM. I have ordered in the drive-through, but the staff is horrible and did not make any request of the order is waste and and not properly cooked
- TVTushar VermaDec 14, 20255.0I always use the drive-through at McDonald’s, 12930 96 Ave, Surrey, BC V3V 6A8, and it’s absolutely fantastic every single time. Rinita, a senior employee there, is amazing. She takes every order with perfect care and gives a genuine, heartwarming smile. She remembers every detail – whether it’s less ice, more ice, or any small customization – she gets it right every single time. The rest of the drive-through crew is also great – friendly, fast, and professional. But Rinita truly stands out for her dedication and exceptional service. She deserves recognition and honestly a raise for all the effort she puts in. Thanks to Rinita and the team, every drive-through visit here is a 5-star experience!
Frequently Asked Questions About McDonald's
What are the opening hours of McDonald's at 12930 96th Avenue, Surrey?
McDonald's is open 24 hours every day of the week at this location.
When is delivery service available at this McDonald's location?
Delivery is available 24 hours a day, seven days a week.
Can I use the drive-through service at any time at this McDonald's?
Yes, the drive-through is open 24/7 for your convenience.
What types of payment does McDonald's at 12930 96th Avenue accept?
They accept American Express, Cash, Discover, MasterCard, and Visa.
What meal options are served at this McDonald's?
They serve breakfast, lunch, and dinner.
Does McDonald's offer in-store pickup and delivery services?
Yes, in-store pickup and delivery services are available.
What is the attire suggested when visiting this McDonald's?
Casual attire is appropriate for visiting this location.
Are there any nearby coffee shops where I can visit before or after dining?
Yes, Starbucks Canada is nearby where you can enjoy coffee or smoothies.
Where can I withdraw cash near McDonald's at 12930 96th Avenue?
You can use the TD Canada Trust ATM close by for your banking needs.
Are there any nearby grocery stores to McDonald's at this location?
Yes, Deepu's No Frills and Deepu's NOFRILLS Surrey supermarkets are nearby for grocery shopping.