Brand Certified
McDonald's
3.0(3180 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
13565 72nd Avenue, Surrey, BC
V3W 2N9, Canada
Certified by McDonald's • Mar 01, 2026
(604) 501-7880
Certified by McDonald's • Mar 01, 2026
https://www.mcdonalds.com/ca
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.0
3,180 reviews
5 stars
900
4 stars
527
3 stars
460
2 stars
280
1 star
1,013
What are people saying?
AI-generated from recent customer reviews
Staff Behavior
Numerous reviews highlighted rude and unprofessional behavior from staff, including poor customer service and lack of respect towards customers.
Food Quality
Customers frequently reported issues with food quality, including incorrect orders, stale items, and unsanitary conditions.
Cleanliness
Several reviews mentioned dirty tables and restrooms, with some customers expressing concern over hygiene practices.
Service Speed
Many customers experienced long wait times for their orders, with complaints about slow service and frequent mistakes.
Positive Experiences
Despite the negative feedback, some customers appreciated the friendly staff and enjoyed the play area for children.
- MSMelanie Slaney2 days ago1.0ordered a grilled chicken burger with no bun, via drive thru. i got a literal plate of lettuce. i called and she told me “i packed that order. there was chicken” oh?? where?? but don’t worry, they’ll allow me to drive back across town so they can “replace” the order. that i paid for and didn’t get.
- HMH M5 days ago1.0i came from all the way from south surrey jus to come to this mc donald’s cuz it’s good but tody it was the worst experience the girl tht working tody around 12:30 am at drive thru doesn’t know how to talk properly she was talking in really rude way she needs be fired how hard is to just say okay properly to making it fresh i even offfered to pay to make it fresh n well done i dont think she understands english wha tht means or she did it on purpose nothing was hot what was i waiting for then i understand if there busy but it wasn’t busy at all will not come here agian the owner needs do something about this if they even cares
- AJAman JainFeb 22, 20265.0This is the first Mc donalds where I have seen clean tables regularly, the man attendant takes good care of the atmosphere and cleanliness. Thanks alot, like to visit this place than Tim Hortons..
- MBMISTY JONES (ButterflyOwlWoman)Feb 8, 20261.0The worst McDonald's on the planet is the one on Hwy 10 between 152nd Street and Panorama Drive. Our Food order is always incorrect. We drive all the way over to either King George and 64th Ave or King George and 72nd ave for the better food/ better service experience! (We live within walking distance or the worst Mickey Desert (of course)
- AVAnmol VirkFeb 2, 20261.0Went to do DoorDash today. The girl there is just so rude and arrogant. Didn’t gave the order for long. My wife asked if it had drink in it. And she replied by yelling can’t you wait at taking order. I guess social media needs to stop encouraging these kind of behaviour they watch some videos on insta and think they have right to yell at customer. They are paid only when we eat. So be thankful to the country and people. And what’s the arrogance on working in a food chain. Are you the owner???
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's in Surrey, BC?
McDonald's is open 24 hours a day, 7 days a week, operating from 00:00 to 23:59 every day.
During what hours is the delivery service available at McDonald's Surrey?
Delivery service is available 24/7, from 00:00 to 23:59 every day of the week.
Does McDonald's Surrey offer drive-through service, and what are its hours?
Yes, McDonald's Surrey offers a drive-through service that operates 24 hours a day, every day of the week.
What pickup and delivery services are available at McDonald's Surrey?
McDonald's Surrey offers in-store pickup and delivery services.
What meals are served at McDonald's in Surrey?
McDonald's serves breakfast, lunch, and dinner.
Which payment methods are accepted at McDonald's Surrey?
McDonald's Surrey accepts American Express, Cash, Discover, Mastercard, and Visa.
Is McDonald's Surrey family friendly and do they have a children's menu?
Yes, McDonald's Surrey welcomes families and has a children's menu.
What is the attire recommended for customers visiting McDonald's Surrey?
The recommended attire for visiting McDonald's Surrey is casual.
Are there any automotive services near McDonald's Surrey that customers can visit?
Nearby automotive services include Budget Brake & Muffler, Certigard, Lordco Parts Ltd., NAPA AUTOPRO - Newton Service, Speedy Glass Newton, Cityline Auto Glass BC IN, OK Tire, Kirmac Collision & Autoglass, and Minit-Tune & Brake Auto Centres.
What nearby cultural attractions can customers explore when visiting McDonald's Surrey?
Customers can visit Surrey's Naked Stage, Newton Cultural Centre, and Arts Council Of Surrey near McDonald's Surrey.
What gas stations are conveniently located near McDonald's Surrey?
Nearby gas stations include Petro-Canada, Esso Canada, and 7-Eleven Canada.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
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- Official website