McDonald's

3.4
1867 reviews
Drive-Thru Curbside McDelivery
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Business Details

14476 - 104th Street, Surrey, BC
V3R 1L9, Canada
(604) 587-1040
https://www.mcdonalds.com/ca
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About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
14476 - 104th Street, Surrey, BC
V3R 1L9, Canada

Hours

Reviews

3.4
1,867 reviews
5 stars
586
4 stars
415
3 stars
359
2 stars
138
1 star
369

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for food, especially in the drive-thru, with some waiting over 30 minutes.

Food Quality

There were numerous complaints about food being cold, stale, or improperly prepared, leading to dissatisfaction with the overall quality.

Customer Service

Many reviews highlighted poor customer service, including rude staff, incorrect orders, and lack of responsiveness to customer concerns.

Cleanliness

Several customers noted issues with cleanliness, including dirty tables and unsanitary conditions in the bathrooms.

Positive Staff Interactions

Despite the negative feedback, some customers praised individual staff members for their friendliness and professionalism.
  • JG
    Justine G
    2 days ago
    1.0
    I’m writing to report a safety concern I witnessed in your location. At around 1:00 a.m. Nov. 22, 2025, the drive-thru served a customer who was on foot. This is really dangerous for both the customer and the drivers in the line. The drive-thru should only be for vehicles, and service should be denied to anyone walking through for their own safety. Please address this issue with your staffs.
  • LL
    Laurence Law
    Nov 17, 2025
    5.0
    I like this place. Clean, friendly well trained and fresh well pressed ironed uniform staff, good clean food and preparation, very decent friendly customer crowd, and clean bathroom (rare).
  • EA
    Edward Averill
    Nov 13, 2025
    1.0
    The worst McDonalds in the area. Dirty, slow and rude. Skip this location, it is run and managed very poorly.
  • MJ
    Manna Jawanda
    Nov 10, 2025
    5.0
    Delicious food exceptional cleanliness, friendly and efficient staff, and a positive dining experience, distinguishing it from average fast-food visits. Customers often praise specific elements like fresh-tasting food, well-maintained facilities, and quick service.
  • JD
    J Darcy
    Oct 29, 2025
    2.0
    I ate this last night and didn't eat anything else afterwards. This morning, I had diarrhea. The sauce tasted really bad, and the wrap had a strange flavor—it was different from what I had before and tasted like it was going bad. I am a regular customer at this location, so I was disappointed this time.
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Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Surrey on weekdays?

McDonald's in Surrey is open 24 hours from Monday to Friday.

Is McDonald's open on weekends and what are the hours?

Yes, McDonald's in Surrey operates 24 hours on both Saturday and Sunday.