McDonald's

3.3
1443 reviews
Drive-Thru Curbside McDelivery
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Business Details

1789 - 152nd Street, SURREY, BC
V4A 4N3, Canada
(604) 541-7010
https://www.mcdonalds.com/ca
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About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
1789 - 152nd Street, SURREY, BC
V4A 4N3, Canada

Hours

Reviews

3.3
1,443 reviews
5 stars
440
4 stars
309
3 stars
248
2 stars
99
1 star
347

What are people saying?

AI-generated from recent customer reviews

Food Quality

Numerous customers reported receiving stale or improperly prepared food, leading to dissatisfaction and even health concerns.

Customer Service

Many reviews highlighted poor customer service, with staff being rude, unhelpful, and frequently making mistakes with orders.

Cleanliness

Several customers noted unsanitary conditions in the restaurant and restrooms, contributing to a negative dining experience.

Order Accuracy

A significant number of customers experienced issues with incorrect orders, whether through the drive-thru or in-store, leading to frustration.

Management Issues

Reviews indicated a lack of effective management, with complaints about staff training and responsiveness to customer concerns.
  • FK
    Fallon Kane
    4 days ago
    1.0
    I don’t know how but these locations I swear they are just throwing together whatever they feel like instead of listening to basic instructions. Some manners would be nice too considering the orders are never right.
  • WA
    Will Ayers
    6 days ago
    4.0
    I hate that i eat mcdonalds so much, every location looking Krusty Nd Đangk😷👨‍ 💯standards are just low basically an Arbys
  • AT
    Anatoliy Taran
    Nov 15, 2025
    1.0
    The worst Mc in Canada. Water is served by employees without the ability to choose the amount of ice. No napkins for patrons.
  • LN
    Lily Ni
    Oct 31, 2025
    1.0
    I had a terrible experience at this McDonald’s. After eating here, I ended up with stomach pain and diarrhea just a few hours later — clearly something was wrong with the food. To make things worse, the staff were rude. Employees even take photos with my kid without asking for my permission, which was completely unacceptable and made us very uncomfortable. Definitely not coming back to this store again.
  • MW
    Mike Watkins
    Oct 31, 2025
    1.0
    This location has gotten 10x worse in the last 2 years. Not only food quality, but staff aswell. It seems that’s none of the employees can understand or speak English properly, why hire these people? If u can’t speak or understand the language, don’t work in a customer service job where u are required to speak English. Also maybe even hire a new manager because the one working today around 5:45pm today. wouldn’t admit his employees mistake and got confrontational instead.
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Frequently Asked Questions About McDonald's

What are the opening hours of McDonald's at 1789 - 152nd Street, Surrey?

McDonald's is open 24 hours a day, seven days a week at this location.

Does this McDonald's location offer delivery services?

Yes, delivery is available 24/7 for this McDonald's location.