Business Details
About
Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.
Location
Hours
Reviews
2.9
228 reviews
5 stars
78
4 stars
27
3 stars
20
2 stars
10
1 star
93
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported extremely slow service, particularly in the drive-thru, with long wait times and delays in order fulfillment.
Food Quality
Many reviews highlighted issues with food quality, including incorrect orders, stale or poorly prepared items, and inconsistent freshness.
Staff Performance
While some customers praised friendly staff, numerous reviews pointed out poor training, lack of professionalism, and rude behavior from employees.
Cleanliness
Several customers noted cleanliness issues within the restaurant, including dirty tables and unsanitary conditions.
Customer Experience
Overall, many customers expressed dissatisfaction with their experiences, citing a combination of slow service, poor food quality, and inadequate staff training.
- ASAshutosh SharmaNov 16, 20251.0Pathetics all the way, avoid this dirty pathetic place at all costs
- OUOrders UckNov 15, 20251.0Unclean tables welcomed me and more than that the person on till carried more of an unwelcoming attitude. This place is going forward a NO GO for me. You serve coffee and I can get it from a place more cozy.
- LHLE Van HornNov 13, 20251.0After I told her I bought a bag, she handed me my bag to bag my own food. Have a good day....nothing. Horrible customer service.
- MBMike BruceNov 10, 20251.0McDonald's is getting stupid with their prices. They think you're a gourmet burger restaurant, but they're far from it. I'm not going anymore. I'm not paying those prices.
- NBNicole BeaverstockNov 5, 20254.0Drive through took 3 shots to get my mobile order code. Then they didn't have my burritos ready when I got to the last window so I was almost late. But thankfully they were pretty quick still. This location has drive through so that's much better than the brookswood location. Food and beverage tasted as expected. Thank you!
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's in Surrey, BC?
McDonald's in Surrey, BC is open 24 hours every day of the week, from 12:00 AM to 11:59 PM.
Are the drive-through hours different from the restaurant hours at this McDonald's?
No, the drive-through at this McDonald's is open 24 hours every day, from 12:00 AM to 11:59 PM, consistent with the restaurant hours.
Where is this McDonald's located?
This McDonald's is located at 19237 - 28 Ave, Surrey, BC, V3Z 9V2, Canada.
What types of food can I expect at this McDonald's?
You can enjoy classic fast food such as the Big Mac and Quarter Pounder, along with coffee, ice cream, salads, sandwiches, and breakfast items.
Is there a mobile app for this McDonald's location?
Yes, you can get the My McD’s App via the link provided by the restaurant to enhance your experience.
Which nearby fast food restaurants can I find near McDonald's in Surrey?
Nearby fast food options include A&W, Freshslice Pizza, Subway, and Tim Hortons, providing a variety of choices in the area.
Are there nearby coffee shops if I want a different cafe experience?
Yes, One Up Cafe and Spent Grounds Coffee Roasters are close by for coffee, cafes, and smoothie options.
What are some nearby restaurant options for cuisines other than fast food?
You can find Ladybirds Trattoria for Italian, Quesada Burritos and Tacos for Mexican and Tex-Mex, The Biryani Chef for Indian cuisine, and Tobiko Sushi for sushi nearby.
How can nearby places impact my visit to this McDonald's?
Nearby fast food and cafe options offer convenience if you want to compare menus, and nearby services like Quick Tire & Service or Dulux Paints can complement other errands in the area.
What is the contact information for this McDonald's location?
You can call McDonald's at +1 236-547-7895 for inquiries or assistance.