Numerous customers reported extremely slow service, incorrect orders, and unhelpful staff, particularly during busy hours.
Food Quality
Many reviews highlighted inconsistent food quality, including cold, stale, or improperly prepared items.
Cleanliness
Customers frequently noted unclean dining areas and poor hygiene standards, impacting their overall experience.
Staff Performance
While some praised friendly staff, many reviews criticized the lack of training and professionalism among employees.
Atmosphere
The restaurant's atmosphere was often described as uncomfortable due to temperature issues and inadequate seating.
JJ
Jaehoon Joung
6 days ago
1.0
Today picked burgers meal but sprite drink just water.Wow Thank you support my health.
DS
Daniel Sgarbossa
Dec 30, 2025
1.0
Was eating my meal comfortably at my work. Half way through my fries I dumped the rest onto a burger wrapper and saw a long black hair come out.
BG
Ben Garcia
Dec 23, 2025
5.0
ordered myself a cheeky lil free cheeseburger here today with 4000 points I had accumulated on the McDonald’s app and I gotta say, it hit the spot more than sufficiently 🤤🤤🤤 indubitably 😋😋😋 exquisite 😣 exquisite 😖 EXQUISITE 😫
AG
Arlene G
Dec 22, 2025
1.0
I give a one star for atmosphere because it’s December and the AC is on in the eating area every day. Our food gets cold with the AC blowing above every table. I guess guests aren’t welcome to eat inside.
FYI food is always fresh.
NM
Nick McGregor
Dec 17, 2025
1.0
Gotta be the worst McDonald's. I work in the area and they get about 10% of orders correct.
The girl at the window told me I "paid for a medium coffee" after she handed it to me and I had asked for a large, and then just stared at me until I told her to forget it.
Absolutely brutal.
What are the operating hours of McDonald's in Surrey, BC?
McDonald's in Surrey, BC is open 24 hours every day of the week, from 12:00 AM to 11:59 PM.
Are the drive-through hours different from the restaurant hours at this McDonald's?
No, the drive-through at this McDonald's is open 24 hours every day, from 12:00 AM to 11:59 PM, consistent with the restaurant hours.
Where is this McDonald's located?
This McDonald's is located at 19237 - 28 Ave, Surrey, BC, V3Z 9V2, Canada.
What types of food can I expect at this McDonald's?
You can enjoy classic fast food such as the Big Mac and Quarter Pounder, along with coffee, ice cream, salads, sandwiches, and breakfast items.
Is there a mobile app for this McDonald's location?
Yes, you can get the My McD’s App via the link provided by the restaurant to enhance your experience.
Which nearby fast food restaurants can I find near McDonald's in Surrey?
Nearby fast food options include A&W, Freshslice Pizza, Subway, and Tim Hortons, providing a variety of choices in the area.
Are there nearby coffee shops if I want a different cafe experience?
Yes, One Up Cafe and Spent Grounds Coffee Roasters are close by for coffee, cafes, and smoothie options.
What are some nearby restaurant options for cuisines other than fast food?
You can find Ladybirds Trattoria for Italian, Quesada Burritos and Tacos for Mexican and Tex-Mex, The Biryani Chef for Indian cuisine, and Tobiko Sushi for sushi nearby.
How can nearby places impact my visit to this McDonald's?
Nearby fast food and cafe options offer convenience if you want to compare menus, and nearby services like Quick Tire & Service or Dulux Paints can complement other errands in the area.
What is the contact information for this McDonald's location?
You can call McDonald's at +1 236-547-7895 for inquiries or assistance.