KFC

Reviews

• PG

  Paramjit gill

  Jan 3, 2026
  1.0
  I waited for over twenty minutes and didn’t get my food it took so long
• HL

  HMS MOBILE TRUCK & TRAILER REPAIR LTD

  Dec 31, 2025
  1.0
  Very bad service, Food came Late and forgot drinks. A 4 minute order turning into 30 minutes
• JH

  Jigyasa Hany

  Dec 27, 2025
  1.0
  Worst service in the town. Mgmt is really undeserving, no training is given to their staff how to provide customer service. The manager herself looks like she doesn’t know anything about customer service. They need to do something about their service, else it’s just a waste of money
• CA

  cameron andrews

  Dec 17, 2025
  1.0
  This was hands down the worst kfc I've ever eaten. Ordered 2 big crunch combos and it was not a big crunch chicken patty. It was some freezer burnt fake chicken. Not kfc at all. Don't ever order/eat at this dirty rip off of a kfc. While in the drive thru I seen the conditions of the prep area and its disgusting and a health hazard. I will be reporting to the BBB and health canada. There is no way people aren't getting sick from this dumpster of a restaurant. No one there cares what they give to customers who pay way too much for fast food
• KJ

  KD Josan

  Nov 27, 2025
  1.0
  Hi ......, I went to kfc store at 72 ave in surrey. I ordered two tonies and extra thigh in both. The employee started the order and then stop and start talking to somebody in kitchen .... She did not finish the order and then start talking to the different customer. This is not happened first time. I went to this store second time in two weeks. Last time same thing happened but that time I got my order right. I am you guys train your employees how to take orders and provide good customer service. Anyway I have wait 10 minutes for my order. The employee who took my order said to me you ordered extra thighs your order is coming. I took my food and came home. When I opened my order, I had two legs and one thigh in both the boxes... I called the store.. The female employee pick up the phone and I was telling her about the mistake in the order. She intrupted me and said you talk to the manager.... Come on...... If you don't know how to handle a complaint why she picked up the phone at first place....then I talked the manager... I told her what happened? Without verification she said this happened because you don't want to wait. I told her that was different customer. She repeated the other customers order to me... I told her again, I am the different customer. Then she said that everybody order same thing every Tuesday and we ran out thighs ..... I told her if you ran you should tell the customer while taking the order or you can tell the customer when you hand over the order..... Not when customer at home and complaining .... She didn't have the proper person .... She told me to come back and take the thighs .... I told her I am not coming back for the order as I came from work..... I was not happy the way she handle the complaint.... I told her about how the employees take the order and talk three four person while taking the order.... She replied that I know.... I said that if you know you should tell your employee how to take the order.... She did not have the answer..... I am sure you guys have mystery shopper come to your stores.....instead of eating the food, I am writing the complaint ... I am sure you guys will follow up the complaint and get back to me...... Thank you...... Kamaldeep Josan

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