Numerous reviews highlighted poor customer service, including rude staff and long wait times for orders.
Food Quality
Mixed feedback on food quality, with some customers praising the taste while others reported issues like undercooked or overly salty chicken.
Cleanliness
Some customers noted improvements in cleanliness, while others reported unsanitary conditions and poor hygiene practices.
Order Accuracy
Several customers experienced issues with incorrect orders and missing items, leading to dissatisfaction.
RS
Roya Shahab
Jan 27, 2026
1.0
Was very disappointed
I asked for a cup of water .I asked when I was paying told they will only gave me a large cup that you buy for pop.i told them its for my two year old who was with me and she said "we don't have smaller cups ."
Ok I said I would not like that casuw my little one will want pop.
I buy a 4.69 bottle of water for my little one .
Wait for my food .
When after 5 order later I see they gave a guy a small cup of water .
When I asked why they told me they don't have a small cup she said she forgot .than I said I was willing to pay for the cup but needed a small cup for my kid who is 2.
They said we'll we only use them for staff .ok than why the hell did you gave it to the random guy who doesn't work there and is a regular Customer.
I asked him if he works there he said no .
So what going on?
I can ,Only say I had my two year old with me and willing to pay 4.69 for a bottle of water when its 2at the dollor store next door.
It looks like race played a role in this and its very disappointing.
Shame of you for lying to a mother who is asking for and willing to pay for a cup of water .
Why did you both two differnt girls lie
No sorry no nothing but rude and dismissive attitude.
What ele can I say
Never going to this location again
RC
Rommel Cruz
Jan 13, 2026
1.0
The staff slams the cup and arrogantly stares at me for no reason....maybe because its busy,but poor costumer service.....it happens 6:00pm,she weaeing red uniform and she said they dont give names.
AA
Alisha Al
Dec 26, 2025
5.0
Quick service and friendly staff made it even better. Solid spot to enjoy KFC inside.
CL
Cao Vu Le
Sep 9, 2025
5.0
I'm really looking forward to Tuesday when I can enjoy the special deal for just $3.99! I can't wait to indulge in KFC chicken and experience the great service that comes with it. It's going to be a treat