Many customers reported issues with food being undercooked, cold, or poorly prepared, leading to dissatisfaction.
Customer Service
Numerous reviews highlighted rude and unprofessional staff behavior, with long wait times and poor order accuracy.
Cleanliness
The establishment was frequently described as dirty and unkempt, with complaints about the state of the dining area and restrooms.
Value for Money
Customers expressed disappointment regarding portion sizes and the perceived decline in food quality relative to prices.
SC
Saimanjit Chauhan Chauhan
Jan 5, 2026
5.0
The staff here is really good. They made my order fresh and really tasty. Sometimes they don’t get enough respect from the customers while they’re working so hard and get disrespected. People should respect the staff and if they’re not getting their orders and anything right just ask them politely. Atleast people can afford some decency right? Overall my experience was great.
PK
Parminder Kaur
Jan 5, 2026
5.0
I had a great experience at KFC. The chicken was hot, crispy, and full of flavor, just the way it should be. The fries were fresh, and the portion sizes were good for the price. Staff was polite and service was quick. Definitely a good spot when you’re craving fried chicken. Will come back again!
KS
KANU SAINI
Jan 5, 2026
5.0
The staff at this KFC are always friendly, polite, and genuinely trying their best. Unfortunately, the real issue here isn’t the employees — it’s some customers who lack patience. Fast food doesn’t mean instant, especially during busy hours. The staff don’t deserve to be blamed for long lines, delays, or things beyond their control. A little understanding and respect go a long way. If you want quick service and quality, patience is part of the deal. The team here works hard and deserves appreciation, not unnecessary complaints.
GD
Gurmeet Dhillon
Dec 26, 2025
1.0
I don’t generally put review but I have to it this time the behaviour of staff was not good at all , the way they took the order I had call them to counter everyone was back chitchatting and some were using phone not acceptable at all
AS
Angela S.
Dec 24, 2025
1.0
Ordered the 2 pc chicken tenders meal and the tenders were not quite 3 inches long 🙃 point being, way over priced for what you get. Tiny little pieces of chicken, looks like they are meant to be in a kids meal 🤦♀️
What are the opening hours of this KFC location in Surrey?
This KFC in Surrey is open daily from 10:30 AM. It closes at midnight from Monday to Wednesday, and stays open until 1:00 AM from Thursday to Sunday.
Where is this KFC located?
The KFC is located at 13577 73rd Avenue, Surrey, BC, V3W 2R5, Canada.
How can I contact this KFC?
You can reach this KFC by phone at +1 604-596-7999.
Does this KFC offer halal food options?
Yes, this KFC is listed as a Halal Restaurant, offering halal food options.
Can I order meal delivery from this KFC?
Yes, this KFC provides meal delivery services to customers.
What types of cuisine does this KFC specialize in?
This KFC specializes in fast food, with a focus on chicken dishes.
Are there other fast food restaurants near this KFC?
Yes, Taco Bell Canada and A&W Canada are nearby fast food restaurants, offering Mexican and burger options respectively.
Where can I get coffee near this KFC?
Tim Hortons, a coffee shop and cafe, is conveniently located nearby for coffee and light snacks.
Are there automotive services near this KFC?
Yes, several automotive services are nearby including Minit-Tune & Brake Auto Centres, OK Tire, Onyx Automotive, and Skyline Auto Group LTD.
What other amenities are accessible near this KFC?
Nearby amenities include Shoppers Drug Mart for pharmacy and convenience needs, Canada Post for postal services, and various dental clinics like Dr. Panag Kamaldeep and King George Dental Centre.