Customers reported a mix of experiences with service, ranging from friendly and fast to rude and unprofessional.
Food Quality
Many reviews highlighted issues with food quality, including cold, stale, or poorly prepared items, while some praised the freshness and taste.
Cleanliness
Multiple customers noted unsanitary conditions in the restaurant, including dirty tables and bathrooms.
Order Accuracy
There were frequent complaints about incorrect orders and poor handling of customer requests.
Staff Behavior
Several reviews mentioned rude or unhelpful staff interactions, impacting the overall customer experience.
BC
Brenda Cooper
6 days ago
3.0
Other than the homeless or drug user person in the dining area that changed our minds of eating indoors.
The KFC was tasty and not overly greasy
RH
Rajib Hossain
Nov 15, 2025
1.0
Food is soo greasy, not properly cooked , it was like old chicken , the cashier also has no patience, not willing to help customers
GB
Gurpreet Bhullar
Nov 15, 2025
3.0
Drive through is really bad design.
You can see so many people hit with pole and with storage containers. They have to work on it.
LL
Leanna
Nov 12, 2025
1.0
They have a new phone lady working and she is horrendous and rude. I don’t think the manager knows how she is speaking to us. As I see many comments complaining. She talks like she’s above you and does nothing but argue even when you’re explaining a situation very nicely. Defensive mode right away. She needs to learn Canadian manners. Very Dirty place too. Doesn’t Give me a refund if my food arrives with hair on it and soggy meat. Stop saying your customer is lying. Get a new job if you are sad with yours. I’m in complete shock
What are the opening hours of this KFC location in Surrey?
This KFC in Surrey is open daily from 10:30 AM. It closes at midnight from Monday to Wednesday, and stays open until 1:00 AM from Thursday to Sunday.
Where is this KFC located?
The KFC is located at 13577 73rd Avenue, Surrey, BC, V3W 2R5, Canada.
How can I contact this KFC?
You can reach this KFC by phone at +1 604-596-7999.
Does this KFC offer halal food options?
Yes, this KFC is listed as a Halal Restaurant, offering halal food options.
Can I order meal delivery from this KFC?
Yes, this KFC provides meal delivery services to customers.
What types of cuisine does this KFC specialize in?
This KFC specializes in fast food, with a focus on chicken dishes.
Are there other fast food restaurants near this KFC?
Yes, Taco Bell Canada and A&W Canada are nearby fast food restaurants, offering Mexican and burger options respectively.
Where can I get coffee near this KFC?
Tim Hortons, a coffee shop and cafe, is conveniently located nearby for coffee and light snacks.
Are there automotive services near this KFC?
Yes, several automotive services are nearby including Minit-Tune & Brake Auto Centres, OK Tire, Onyx Automotive, and Skyline Auto Group LTD.
What other amenities are accessible near this KFC?
Nearby amenities include Shoppers Drug Mart for pharmacy and convenience needs, Canada Post for postal services, and various dental clinics like Dr. Panag Kamaldeep and King George Dental Centre.