Jollibee

4.2
817 reviews
Jollibee Fried Chicken

About

Chicken RestaurantFast Food RestaurantFilipino RestaurantTake Out RestaurantBurger JointFamily Style RestaurantJollibee USA
Welcome to Jollibee Surrey Strawberry Hill at 12047 72nd Avenue - where Joy is Served Daily. Dive into our menu featuring next-level crispy and flavorful fried chicken, mouth-watering chicken sandwiches, savory spaghetti, flavorful burgers, delicious pies, and more. Discover why our unique twist on familiar favorites is beloved locally and globally. At Jollibee in Surrey, BC, we are dedicated to serving you quality, great-tasting fast food that offers unbeatable satisfaction. Experience friendly service, a clean and inviting environment, and convenient pick-up, delivery, and catering options. Join the community of satisfied customers and experience the joy of eating at your neighborhood Jollibee today!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Jollibee
12047 72nd Avenue, Surrey, BC
V3W 2M1, Canada

Hours

Reviews

4.2
817 reviews
5 stars
543
4 stars
100
3 stars
47
2 stars
34
1 star
93

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers praised the fried chicken for its crispiness and flavor, but some expressed disappointment with the burgers and certain dishes being dry or lacking sauce.

Service Experience

While many reviews highlighted exceptional customer service from specific staff members, others reported slow service and issues with order accuracy.

Atmosphere

The restaurant is described as clean and welcoming, but some customers noted that it can be crowded and noisy, impacting the dining experience.

Delivery Issues

Several customers experienced problems with delivery orders, including missing items and delays, suggesting a need for better management of delivery services.
  • MG
    maria gocong
    4 days ago
    1.0
    We ordered 6 pieces of chicken with spaghetti and palabok but when we arrived home, we only got 2 pieces of chicken. If you order here, make sure that you check your order before leaving. There were no utensils and gravy as well. Management should include in their meetings to always make sure the order is correct as sometimes customers are in a rush. We wanted to go back but we are in Chilliwack. Such a waste of trip and waste of money
  • RP
    Rav P
    Jan 5, 2026
    1.0
    Very disappointed with the service. I came in to order a burger and simply asked to add onions. I was told no, because their POS system “doesn’t allow it.” I even asked if they could just let the cook know, and they still refused. I’ve never experienced a restaurant unwilling to add onions to a burger. It was so strange that I ended up canceling my order and leaving.
  • DP
    Dipesh Patel
    Jan 3, 2026
    1.0
    The cashier was very nice but the manager" Messa: was not friendly at all. I went with my kids and we had a free promo for pie. The manager wouldn't give my kids mango pie and she said you can have only ube pie. Same price but she was not willing to substitute. Any other Manager would be more than happy to do the substitute especially if kids are there regular customers.
  • JA
    Jersey A
    Dec 31, 2025
    1.0
    I called for take out. I get there nearly 45 mins later and they tell me “we havent made your food yet just wait over there” What was the point of ordering take out if I had to wait over an hour for my food????? I am super upset! Never again!
  • JS
    Jhondrex Saquido
    Dec 19, 2025
    5.0
    Thank you for making the Filipino community feel at home through something as simple as enjoying our #1 childhood fast food all over the world. I used to live in Kelowna, BC, and sadly, there was no Jollibee there, so we had to travel to Vancouver just to satisfy our cravings. Now that I’ve moved to Surrey two months ago, I’m alone here in Canada, and this food from our beloved country truly makes me feel at home. I’ve been working in the fast-food industry for 10 years up to now, and I know how hard yet fulfilling this kind of work can be. More strength to all of us, and more blessings to everyone who works hard to build a better life 🎉

Frequently Asked Questions About Jollibee

What are Jollibee Surrey Strawberry Hill's daily operating hours?

Jollibee Surrey Strawberry Hill is open every day from 9:00 AM to 11:00 PM.

Does Jollibee Surrey Strawberry Hill offer delivery and pickup services?

Yes, Jollibee Surrey Strawberry Hill provides both in-store pickup and delivery services.