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Jollibee Fried Chicken
Brand Certified

Jollibee

4.2
(860 reviews)

Business Details

12047 72nd Avenue, Surrey, BC
V3W 2M1, Canada
(778) 728-1640

About

Chicken RestaurantFast Food RestaurantFilipino RestaurantTake Out RestaurantBurger JointFamily Style RestaurantJollibee USA
Welcome to Jollibee Surrey Strawberry Hill at 12047 72nd Avenue - where Joy is Served Daily. Dive into our menu featuring next-level crispy and flavorful fried chicken, mouth-watering chicken sandwiches, savory spaghetti, flavorful burgers, delicious pies, and more. Discover why our unique twist on familiar favorites is beloved locally and globally. At Jollibee in Surrey, BC, we are dedicated to serving you quality, great-tasting fast food that offers unbeatable satisfaction. Experience friendly service, a clean and inviting environment, and convenient pick-up, delivery, and catering options. Join the community of satisfied customers and experience the joy of eating at your neighborhood Jollibee today!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Jollibee
12047 72nd Avenue, Surrey, BC
V3W 2M1, Canada

Hours

Reviews

4.2
860 reviews
5 stars
571
4 stars
107
3 stars
49
2 stars
34
1 star
99

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the fried chicken and other menu items, though there were complaints about inconsistency in taste and freshness.

Service Issues

Many reviews highlighted poor service, including long wait times, incorrect orders, and unhelpful staff.

Cleanliness Concerns

There were significant concerns regarding hygiene practices, particularly related to food handling and cleanliness in the restaurant.

Customer Experience

While some staff provided excellent service, others were noted for being unfriendly or unhelpful, impacting the overall dining experience.
  • VK
    v K
    2 days ago
    4.0
    It was a first for me to try the fried chicken here. May be it’s just me but I didn’t like it much. Nothing wrong with the quality. The chicken was fresh and tender and very well prepared. The dip is awesome. But, when asked, I had clearly asked the spicy one. Still I got the one with zero spice level. But it’s not a big deal. The service was great and the staff was doing their job at their best. If you are a fried chicken lover, this is the place to be.
  • HB
    Heide Boothby
    4 days ago
    5.0
    My first time going to Jollibee and the food was really good. The chicken was nice and crunchy and not greasy. The fries I had were also good and the mango peach pie were really good also. It would be nice to have one come to Chilliwack. The restaurant was clean and welcoming.
  • TE
    Tyler Ezako
    5 days ago
    5.0
    Everything was great and taste great too. clean please too. Hope to get a jollibee on Vancouver Island BC . Please please
  • LM
    Luz Morales
    Feb 8, 2026
    1.0
    We waited for 40mins. Yumcheese burger very salty, pineapple juice too sweet. Taste Not even close to Jollibee Philippines and or the other one in Surrey. Staff were apologetic because of the delay, but the other one,wearing blue, maybe their manager🙄, don't even know how to smile.
  • CK
    Chronic Kush
    Feb 2, 2026
    1.0
    I Want to give this place a good rating because the food itself was pretty good and the girl at the front counter was very nice. The male manager was also very nice but this is where things went downhill... I Visited this location just after it opened and witnessed the manager use the washroom (urinal) and not wash his hands (I was also in the washroom and witnessed it first hand).. He then went into the kitchen and started handling food items. It was extremely off putting and made me rethink eating there. Normally I'd give it around 4 stars as everything else was good but because of this glaring incident I can't give it more than 1 star. Never witnessed something like this before and would love to try Jollibee again but this incident made me very hesitant to ever go back. When you work in an establishment that specializes in food washing your hands should be a priority over and above everything else. Yikes.

Frequently Asked Questions About Jollibee

What are Jollibee Surrey Strawberry Hill's daily operating hours?

Jollibee Surrey Strawberry Hill is open every day from 9:00 AM to 11:00 PM.

Does Jollibee Surrey Strawberry Hill offer delivery and pickup services?

Yes, Jollibee Surrey Strawberry Hill provides both in-store pickup and delivery services.

Brand Certified Facts from Jollibee

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Certified March 01, 2026Yext Knowledge Graph
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