Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 80-2245 160th Street in Surrey is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Customers expressed mixed feelings about the food quality, with some praising the burgers and fries while others reported inconsistencies and declining standards.
Service Issues
Several reviews highlighted poor service experiences, including long wait times, incorrect orders, and lack of accountability from staff.
Cleanliness
Multiple customers noted cleanliness issues, particularly with dirty tables and floors, which negatively impacted their dining experience.
Staff Performance
While some reviews praised friendly and helpful staff, others criticized the lack of attention and professionalism during busy times.
SA
Shama Abdulla
Feb 22, 2026
5.0
My FAV Burger, Fries & Shake spot! Always fresh and delicious yumz. The fries were just perfect yesterday! Thanks to all the employees here who always greet and serve with a 😊
VS
vishi sood
Feb 21, 2026
5.0
Incredible team and wonderful food!
RG
Ryan Glads
Feb 21, 2026
4.0
This is my first time ever eating five guys, burger was great however I wish they didnt use the plastic processed cheese. Its too good a burger to tarnish it using fake cheese.
AB
Amrit B
Feb 20, 2026
1.0
Went in for the Buy One Get One Free promotion and placed an online order for pickup. I waited over an hour before asking about my order. Staff told me they couldn’t find it. I showed them both the email and app confirmation, including the correct location, and was met with “we don’t have it” before they walked away.
The only solution offered was for me to repurchase the same order at the register and then email customer support to request a refund for the original online order.
Extremely frustrating experience. Poor communication, poor customer service, and no accountability. I would not recommend ordering online here, especially during promotions.
SE
Stephen Ewaski
Feb 17, 2026
1.0
Absolutely ridiculous experience tonight. My Fiancée placed and order at 5:15pm for a 6pm pickup. We confirmed we were there for pickup at 5:55pm. We did not receive our food until 7:10pm. We asked 3 seperate times nicely and said they were on it. Yet they were calling out orders for 6:45 pickup, others witnessed their orders being stacked on top of as well, pushing newer tickets. Complete waste of time, and we will no longer be returning to this location. Nothing but a quick sorry, as the food was tossed on the counter. Refunds should be made out to everyone tonight.
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
Most North American locations offer delivery. The best way to find out if the location nearest to you offers delivery is to visit our website or download the app.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Why does Five Guys have peanuts for free?
Serving peanuts for free began as a way for people to pass the time while they waited for us to cook up their meals (way back in the day, before smartphones). It was such a hit, and has become such a Five Guys tradition, that we keep our stores stocked with peanuts to this day.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Why is Five Guys switching from a fry cup to a fry bag?
We are switching to fry bags to ensure your fries stay fresher and as part of our larger commitment to the environment. The bags allow air to circulate better, so fries stay fresh during delivery and takeout. Same portions, same great fries – just smarter packaging that’s also better for the environment.
Does Five Guys at 80-2245 160th Street in Surrey accept reservations?
No, Five Guys does not accept reservations at this location.
What are the operating hours of Five Guys in Surrey?
Five Guys in Surrey is open daily from 11:00 AM to 10:00 PM.
Does this Five Guys location offer delivery?
Yes, delivery is available from 11:00 AM to 9:30 PM daily at this location.
Can I customize my burger and milkshake at Five Guys Surrey?
Yes, Five Guys offers over 250,000 ways to customize your burger and more than 1,000 milkshake combinations.
What types of meals does Five Guys serve?
Five Guys serves lunch and dinner at this location.
Does Five Guys Surrey offer gluten-free options?
Yes, sandwiches including burgers and hot dogs can be ordered without a bun as a wrap or bowl. However, some condiments contain gluten. Please check their allergen info for details.
Is the Five Guys veggie sandwich a veggie patty?
No, the veggie sandwich is a mix of condiments like peppers, onions, and mushrooms, with cheese optional, but it is not a veggie burger patty.
What nearby places can I visit before or after dining at Five Guys Surrey?
You can visit nearby places like Steve’s Poke Bar for seafood, Marble Slab Creamery for ice cream, or Great Clips for hair care services.
Is there nearby fitness or wellness facilities close to Five Guys Surrey?
Yes, Club Pilates gym and SunScape Tanning Studios are located nearby, offering fitness classes and skin care services respectively.
Are there other dining options near Five Guys Surrey?
Yes, other nearby dining options include Papa Johns Pizza, Kami Sushi, Meltwich Food Co., and The Back Room Indian restaurant plus bar.
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