Business Details
About
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 12101 - 72nd Ave. in Surrey is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
4.3
728 reviews
5 stars
448
4 stars
156
3 stars
46
2 stars
16
1 star
62
What are people saying?
AI-generated from recent customer reviews
Food Quality
Overall, customers praised the burgers for being delicious, fresh, and high-quality, although some noted inconsistencies in taste and preparation.
Portion Sizes
Many reviews highlighted generous portions of fries, but some customers expressed dissatisfaction with reduced fry sizes compared to previous visits.
Service Experience
Customer service received mixed reviews; while some praised the friendly and efficient staff, others reported rude service and issues with order accuracy.
Pricing Concerns
Several customers felt that the prices were high for the quality and portion sizes, leading to complaints about value for money.
Cleanliness
The restaurant was generally noted for its cleanliness, although some customers mentioned that the presence of free peanuts led to crumbs on the floor.
- LClife style Creation2 days ago5.0I went today around 7 o’clock in the evening. I ordered and the team, mainly the cashier was so friendly. I also asked her name. It’s ravdeep I wanna say thank you to her for the amazing service today. I got my food very quickly.
- RBRajni BatraNov 10, 20255.0Peanuts are really tasty
- MTMavi ToorOct 30, 20255.0Food was great . The guys in the kitchen were awesome . Our 1st visit was made good by Mandeep , helped us with our veggie combos . Seamless and professional service n food .
- IGIan GrimsdickOct 7, 20255.0The standard by which all burger places are judged. It is excellent, always. And people are always friendly and efficient, and they've always gotten our orders right. Do better burgers exist? Sure. But Five Guys gives you that excellent burger fix when you need it. Good on take out and dine in.
- MNMike NSep 9, 20252.0Fries are good and you get alot of them. Burger was ok but nothing special the price was too high gor a mediocre burger. You get free peanuts and they prefer you throw the shells on the ground for quick cleanup. Also there was not 5 guys working , just 3 inexperienced Indian women which explains the long wait for food. My experience was not good.
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys at 12101 - 72nd Ave. in Surrey accept reservations?
No, Five Guys at this location does not accept reservations.
What are the operating hours for Five Guys in Surrey?
Five Guys in Surrey is open daily from 11:00 AM to 10:00 PM.
Does Five Guys offer delivery service and what are the delivery hours?
Yes, Five Guys offers delivery service every day from 11:00 AM to 9:30 PM.
Can I pick up my Five Guys order in-store at the Surrey location?
Yes, Five Guys Surrey offers in-store pickup as a service option.
How many ways can I customize my burger or milkshake at Five Guys Surrey?
You can customize your burger in more than 250,000 ways and choose from over 1,000 milkshake combinations.
Does Five Guys Surrey offer gluten-free options?
Yes, sandwiches like burgers and hot dogs are available without buns as wraps or bowls; however, cross-contamination risks exist. Please review the allergen information for details.
Is the Five Guys veggie sandwich a veggie patty at the Surrey location?
No, the veggie sandwich is not a patty but a mix of peppers, onions, and mushrooms with optional cheese.
What nearby dining options are available if I want Japanese cuisine after visiting Five Guys Surrey?
You can visit Kami Strawberry Hill Japanese Restaurant or Kami Japanese Restaurant nearby, both offering sushi and Japanese dishes.
Where can I find vaping and tobacco products near Five Guys at Surrey?
Nearby you can find Haze Smoke Shop and Big Cloud Vapor Bar offering e-cigarettes and tobacco products.
What fitness and sporting goods options are near Five Guys in Surrey?
Orangetheory Fitness gym and Sport Chek, a sporting goods and shoe store, are nearby for your fitness and athletic needs.