Business Details
About
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 12101 - 72nd Ave. in Surrey is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
746 reviews
5 stars
454
4 stars
160
3 stars
49
2 stars
18
1 star
65
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers praised the burgers for being delicious and made from high-quality ingredients, although some noted a decline in quality and inconsistency.
Service
The staff received mixed reviews; while some customers highlighted friendly and efficient service, others reported rude behavior and slow service.
Cleanliness
Several reviews pointed out cleanliness issues, particularly regarding the dining area and food handling practices.
Value for Money
Customers expressed concerns about high prices relative to portion sizes, particularly for fries and milkshakes.
Consistency
There were comments about inconsistency in food quality and service, with some customers experiencing great meals while others were disappointed.
- BTBill TsoJan 4, 20264.0Can't beat the great burgers and free peanuts
- NKNavpreet KJan 1, 20265.0Good food, expensive, but good
- DSDaljeet SinghDec 26, 20251.0Used to be good.. peanut quality has dropped drastically
- MCM CDec 20, 20254.0Staff was friendly and service was fast hard to find a clean table
- TMTrinity MillsDec 13, 20251.0I went here for the first time and it wasn’t great. The cleanliness is non existent. They use the one washcloth to wipe their countertops, chairs and tables. They keep open buckets of fries on the floor under their counter where things drop. And I also waited 20mins for one cheeseburger nothing else to then find hair in both my fries and burger. Would not go there if you want your food not handled properly.
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys at 12101 - 72nd Ave. in Surrey accept reservations?
No, Five Guys at this location does not accept reservations.
What are the operating hours for Five Guys in Surrey?
Five Guys in Surrey is open daily from 11:00 AM to 10:00 PM.
Does Five Guys offer delivery service and what are the delivery hours?
Yes, Five Guys offers delivery service every day from 11:00 AM to 9:30 PM.
Can I pick up my Five Guys order in-store at the Surrey location?
Yes, Five Guys Surrey offers in-store pickup as a service option.
How many ways can I customize my burger or milkshake at Five Guys Surrey?
You can customize your burger in more than 250,000 ways and choose from over 1,000 milkshake combinations.
Does Five Guys Surrey offer gluten-free options?
Yes, sandwiches like burgers and hot dogs are available without buns as wraps or bowls; however, cross-contamination risks exist. Please review the allergen information for details.
Is the Five Guys veggie sandwich a veggie patty at the Surrey location?
No, the veggie sandwich is not a patty but a mix of peppers, onions, and mushrooms with optional cheese.
What nearby dining options are available if I want Japanese cuisine after visiting Five Guys Surrey?
You can visit Kami Strawberry Hill Japanese Restaurant or Kami Japanese Restaurant nearby, both offering sushi and Japanese dishes.
Where can I find vaping and tobacco products near Five Guys at Surrey?
Nearby you can find Haze Smoke Shop and Big Cloud Vapor Bar offering e-cigarettes and tobacco products.
What fitness and sporting goods options are near Five Guys in Surrey?
Orangetheory Fitness gym and Sport Chek, a sporting goods and shoe store, are nearby for your fitness and athletic needs.