Brand Certified
Chipotle Mexican Grill
3.2(371 reviews)
Certified by Chipotle Mexican Grill • Mar 01, 2026
Business Details
12147 72 Ave, Surrey, BC
V3W 2M1, Canada
Certified by Chipotle Mexican Grill • Mar 01, 2026
(236) 706-0297
Certified by Chipotle Mexican Grill • Mar 01, 2026
https://locations.chipotle.ca/bc/surrey/12147-72-ave?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=4878
Certified by Chipotle Mexican Grill • Mar 01, 2026
About
Certified by Chipotle Mexican Grill • Mar 01, 2026
Mexican RestaurantChipotle Mexican Grill
Chipotle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Hours
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
3.2
371 reviews
5 stars
186
4 stars
13
3 stars
17
2 stars
15
1 star
140
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service quality were mixed, with some praising friendly staff like Arin and others reporting rude or inattentive service.
Food Quality
Food quality was inconsistent, with some customers enjoying fresh and flavorful meals, while others complained about cold, poorly cooked, or improperly portioned food.
Cleanliness
Multiple reviews highlighted cleanliness issues, with dirty tables and unsanitary conditions reported frequently.
Portion Sizes
Many customers expressed dissatisfaction with portion sizes, noting that they were smaller than expected and inconsistent across visits.
- MGMohit Goel3 days ago1.0To begin with, the food portion size are almost half what they serve in US and even when you tell them to add extra seems like not even a regular portion is fulfilled. To add on I got a free chipotle bowl after gathering my points, and when i redeemed them it turns out that the cashier charged me in full. Very bad experience. The one at Metrotown is way better.
- GPGlass PointFeb 23, 20265.0Arin did a really good job he suggested me the red chimichuri it was amazing and tastes like heaven. For sure m coming back!
- JKJasmine KaurFeb 14, 20261.0The Girl who prepared my meal was really good but the cashier was super rude. They really need to work on their customer service i was there at 10:20 on February 13/2026. The worst cashier ever may be she was just not in good mood but just so she knows she ruined my night as well. Do not come to work if you’re going to be so rude to other people.
- KBKarn BFeb 13, 20261.0I always get double meat and recently I'm seeing less and less meat. Bowl is filled with rice. I don't know if the owner is telling the employees to cut back on chicken or the employees are too lazy to cook meat so they just give you less. Last time I order take out from these guys
- LKLakshdeep KaurFeb 11, 20261.0Very rude staff. They were serving me with anger when i was customising my soffritas bowl. They should know how to serve a customer. Every customer is important.
Frequently Asked Questions About Chipotle Mexican Grill
What are the opening hours of Chipotle Mexican Grill at 12147 72 Ave, Surrey?
Chipotle Mexican Grill is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located?
It is located at 12147 72 Ave, Surrey, BC V3W 2M1, Canada.
Can I order online from Chipotle Mexican Grill in Surrey?
Yes, you can order online at https://order.chipotle.com/.
How can I contact Chipotle Mexican Grill in Surrey?
You can call them at +1 236-706-0297 or email BC.4878.Strawberry@chipotle.com.
Is Chipotle Mexican Grill in Surrey currently open or closed?
Chipotle Mexican Grill is currently open and operational.
What type of cuisine does Chipotle Mexican Grill offer in Surrey?
Chipotle Mexican Grill is a Mexican restaurant.
What other fast food restaurants are near Chipotle Mexican Grill at 12147 72 Ave?
Nearby fast food options include A&W, KFC, Tim Hortons, and Quiznos.
Where can I find coffee shops near Chipotle Mexican Grill in Surrey?
Tim Hortons is a nearby coffee shop where you can grab coffee before or after your meal at Chipotle.
Are there any entertainment options near Chipotle Mexican Grill in Surrey?
Yes, the Strawberry Hill Shopping Centre includes Cineplex Cinemas Strawberry Hill, Grande at Strawberry Hill cinema, and other entertainment facilities.
What nearby places are convenient for banking and fuel when visiting Chipotle Mexican Grill?
TD Canada Trust Branch and ATM and Coast Capital Savings are nearby for banking. Chevron gas station is also close by for refueling your vehicle.
Brand Certified Facts from Chipotle Mexican Grill
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Certified March 01, 2026Yext Knowledge Graph
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