Business Details
About
Mexican Restaurant
Details
- TakeoutAvailable
Location
Hours
Reviews
4.0
2,010 reviews
5 stars
1,015
4 stars
478
3 stars
191
2 stars
113
1 star
213
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including rude staff, lack of attention, and long wait times due to understaffing.
Food Quality
Feedback indicated inconsistent food quality, with complaints about undercooked items, incorrect orders, and smaller portion sizes.
Cleanliness
Many reviews highlighted unclean dining areas and dirty tables, contributing to a negative dining experience.
Positive Experiences
Despite the issues, some customers praised specific staff members for their exceptional service and noted that the food was enjoyable when prepared correctly.
Online Ordering Problems
Several customers expressed frustration with online orders, citing missing items and incorrect preparations.
- MMMarvin MacLeanNov 14, 20253.0Food service was fine. Food was tasty. Restaurant almost empty. Three young women standing around the till and soda fountain doing little while there was food debris on almost every table. Another couple enters and need to sit right next to us because there is no other clean table. Not a good look.
- JLJasmine LiOct 30, 20252.0Check your online orders carefully. Ordered online for pick up and one of the add-ons was missing, it was completely missing from the ticket on the restaurant end too, which is super bizarre. Ordered online many times at other locations and never had this issue.
- DTD TOct 19, 20251.0Ordered online for pick up to save time getting lunch. Redeemed my 700 points for double protein and was so disappointed. Such a waste. Portion was only the regular amount. If anything LESS. Would NOT recommend ONLINE ORDERING. Not a fair and honest service.
- VPVirk PreetOct 16, 20251.0Poorly packed had to throw out the food. Can’t believe they are poor enough to put tacos in takeout box. Do yourself a favor and go to Quesada or Taco Bell.
- PPPaulOct 11, 20251.0Ouch what went wrong with your rice?? It's partially raw! Edit: It was half raw making the meal basically inedible. I just hope I don't get sick tomorrow.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill at Surrey Guildford Mall?
Chipotle Mexican Grill at Surrey Guildford Mall is open daily from 10:30 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Surrey?
It is located at 10355 152 St, Surrey, BC, postal code V3R 7C1, Canada.
Does Chipotle Mexican Grill offer in-store pickup or delivery services?
Yes, Chipotle Mexican Grill offers both in-store pickup and delivery services.
How can I contact Chipotle Mexican Grill at Surrey Guildford Mall?
You can contact them by phone at +1 778-293-1182 or by email at BC.2670.Guilford@chipotle.com.
Is Chipotle Mexican Grill at Surrey Guildford Mall welcoming to the LGBTQ community?
Yes, this Chipotle location welcomes LGBTQ customers.
Where can I order Chipotle Mexican Grill online?
You can order online at https://www.chipotle.ca/#menu.
What are some nearby restaurants to Chipotle Mexican Grill at Surrey Guildford Mall?
Nearby restaurants include Milestones, Famoso Neapolitan Pizzeria, KFC, Edo Japan, and Bourbon Street Grill among others. You can explore these options before or after visiting Chipotle.
Are there coffee shops near Chipotle Mexican Grill in Surrey Guildford Mall?
Yes, popular nearby coffee shops include Starbucks, Tim Hortons, and Dario Caffe, perfect for grabbing a drink before or after your meal.
What shopping options are available close to Chipotle Mexican Grill at Surrey Guildford Mall?
Nearby shopping includes Guildford Shopping Mall Ltd, Aritzia, Jack & Jones, and chique for clothing and fashion accessories.
What type of cuisine does Chipotle Mexican Grill serve and what are its restaurant categories?
Chipotle Mexican Grill serves Mexican cuisine and is categorized as a Mexican restaurant, fast food restaurant, and caterer.