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Chipotle Mexican Grill

4.0
(2038 reviews)

Business Details

10355 152 St, Surrey, BC
V3R 7C1, Canada
(778) 293-1182

About

Mexican RestaurantChipotle Mexican Grill
Chipotle Surrey Guildford Mall is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
10355 152 St, Surrey, BC
V3R 7C1, Canada

Hours

Reviews

4.0
2,038 reviews
5 stars
1,024
4 stars
481
3 stars
196
2 stars
120
1 star
217

What are people saying?

AI-generated from recent customer reviews

Portion Sizes

Many customers reported that portion sizes were consistently small and inadequate, often feeling stingy with ingredients.

Service Quality

Customer service was frequently described as rushed and impersonal, with several reviews highlighting unfriendly staff and poor attitudes.

Food Quality

There were multiple complaints about food quality, including undercooked rice, foreign objects in food, and overall inconsistency in freshness.

Cleanliness

The restaurant's cleanliness was a recurring issue, with many customers noting dirty tables and a generally unkempt dining area.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and efficiency, as well as enjoying the food when it was prepared well.
  • AB
    Anjana Bhardwaj
    Feb 12, 2026
    1.0
    I ordered a veggie bowl for takeout today, and unfortunately it was a very disappointing experience. The drive home was only about 10 minutes, but when I opened the bowl, the food had a very strong unpleasant smell that made it unbearable to eat. The rice tasted like it had been sitting out for a long time and did not seem fresh at all. I wasn’t able to eat the meal because of the quality. I hope the management looks into food freshness and quality control, as this was a really bad experience.
  • MC
    McGriffin Correos
    Feb 7, 2026
    3.0
    Came in to get their chicken bowl with some chips. Food was good but service was eh. As expected for a fast food place I guess.
  • JR
    Jarvin Rivera
    Feb 1, 2026
    2.0
    Another visit to Chipotle, and once again the portions left me wanting more—literally. The rice was sparse enough that I could see the bottom of the bowl right away, and the protein scoop felt like they were carefully rationing each piece. I politely asked for a bit extra (you know, like the old days), and got the kind of look that says 'that's all you get.' They're very inconsistent with their portion sizes and for charging extra for guac I would expect a decent portion of guac. The line moved fast, but the whole experience felt pretty impersonal and rushed—like efficiency over actually making sure customers leave satisfied. If you actually want a burrito bowl that actually fills you up with better value and friendlier vibes, I'd try BarBurrito instead. Their portions are consistently more generous without the attitude.
  • HS
    Harinder Singh
    Jan 29, 2026
    2.0
    This visit was disappointing, especially since it’s not the first time I’ve experienced issues here. While eating my chicken bowl, I found a small green stem in the food. It appeared to be from a vegetable, but it still raised concerns about food quality. The rice was also not fully cooked—I could clearly feel the rawness while eating, which affected the entire meal. I had already mentioned a similar issue during a previous visit, so experiencing this again was frustrating. On top of that, the fountain drink was almost completely flat with no fizz. I usually expect better consistency and quality from Chipotle, but this experience fell short. I hope management takes this feedback seriously and improves food preparation and quality checks.
  • LK
    Lucas Kim
    Jan 25, 2026
    2.0
    food was pretty good, however the portions they give you are terrible. asked for double rice and only gave me one scoop, asked for more guac 3 times to give me the appropriate amount. overall, not so great.

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill at Surrey Guildford Mall?

Chipotle Mexican Grill at Surrey Guildford Mall is open daily from 10:30 AM to 11:00 PM.

Where is Chipotle Mexican Grill located in Surrey?

It is located at 10355 152 St, Surrey, BC, postal code V3R 7C1, Canada.

Brand Certified Facts from Chipotle Mexican Grill

Chipotle Mexican Grill partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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