Certified by Chipotle Mexican Grill • Mar 01, 2026
Mexican RestaurantChipotle Mexican Grill
Chipotle Surrey Guildford Mall is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
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TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
4.0
2,038 reviews
5 stars
1,024
4 stars
481
3 stars
196
2 stars
120
1 star
217
What are people saying?
AI-generated from recent customer reviews
Portion Sizes
Many customers reported that portion sizes were consistently small and inadequate, often feeling stingy with ingredients.
Service Quality
Customer service was frequently described as rushed and impersonal, with several reviews highlighting unfriendly staff and poor attitudes.
Food Quality
There were multiple complaints about food quality, including undercooked rice, foreign objects in food, and overall inconsistency in freshness.
Cleanliness
The restaurant's cleanliness was a recurring issue, with many customers noting dirty tables and a generally unkempt dining area.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and efficiency, as well as enjoying the food when it was prepared well.
AB
Anjana Bhardwaj
Feb 12, 2026
1.0
I ordered a veggie bowl for takeout today, and unfortunately it was a very disappointing experience. The drive home was only about 10 minutes, but when I opened the bowl, the food had a very strong unpleasant smell that made it unbearable to eat. The rice tasted like it had been sitting out for a long time and did not seem fresh at all. I wasn’t able to eat the meal because of the quality. I hope the management looks into food freshness and quality control, as this was a really bad experience.
MC
McGriffin Correos
Feb 7, 2026
3.0
Came in to get their chicken bowl with some chips.
Food was good but service was eh. As expected for a fast food place I guess.
JR
Jarvin Rivera
Feb 1, 2026
2.0
Another visit to Chipotle, and once again the portions left me wanting more—literally. The rice was sparse enough that I could see the bottom of the bowl right away, and the protein scoop felt like they were carefully rationing each piece. I politely asked for a bit extra (you know, like the old days), and got the kind of look that says 'that's all you get.' They're very inconsistent with their portion sizes and for charging extra for guac I would expect a decent portion of guac.
The line moved fast, but the whole experience felt pretty impersonal and rushed—like efficiency over actually making sure customers leave satisfied.
If you actually want a burrito bowl that actually fills you up with better value and friendlier vibes, I'd try BarBurrito instead. Their portions are consistently more generous without the attitude.
HS
Harinder Singh
Jan 29, 2026
2.0
This visit was disappointing, especially since it’s not the first time I’ve experienced issues here. While eating my chicken bowl, I found a small green stem in the food. It appeared to be from a vegetable, but it still raised concerns about food quality.
The rice was also not fully cooked—I could clearly feel the rawness while eating, which affected the entire meal. I had already mentioned a similar issue during a previous visit, so experiencing this again was frustrating.
On top of that, the fountain drink was almost completely flat with no fizz.
I usually expect better consistency and quality from Chipotle, but this experience fell short. I hope management takes this feedback seriously and improves food preparation and quality checks.
LK
Lucas Kim
Jan 25, 2026
2.0
food was pretty good, however the portions they give you are terrible. asked for double rice and only gave me one scoop, asked for more guac 3 times to give me the appropriate amount. overall, not so great.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill at Surrey Guildford Mall?
Chipotle Mexican Grill at Surrey Guildford Mall is open daily from 10:30 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Surrey?
It is located at 10355 152 St, Surrey, BC, postal code V3R 7C1, Canada.
Does Chipotle Mexican Grill offer in-store pickup or delivery services?
Yes, Chipotle Mexican Grill offers both in-store pickup and delivery services.
How can I contact Chipotle Mexican Grill at Surrey Guildford Mall?
You can contact them by phone at +1 778-293-1182 or by email at BC.2670.Guilford@chipotle.com.
Is Chipotle Mexican Grill at Surrey Guildford Mall welcoming to the LGBTQ community?
Yes, this Chipotle location welcomes LGBTQ customers.
Where can I order Chipotle Mexican Grill online?
You can order online at https://www.chipotle.ca/#menu.
What are some nearby restaurants to Chipotle Mexican Grill at Surrey Guildford Mall?
Nearby restaurants include Milestones, Famoso Neapolitan Pizzeria, KFC, Edo Japan, and Bourbon Street Grill among others. You can explore these options before or after visiting Chipotle.
Are there coffee shops near Chipotle Mexican Grill in Surrey Guildford Mall?
Yes, popular nearby coffee shops include Starbucks, Tim Hortons, and Dario Caffe, perfect for grabbing a drink before or after your meal.
What shopping options are available close to Chipotle Mexican Grill at Surrey Guildford Mall?
Nearby shopping includes Guildford Shopping Mall Ltd, Aritzia, Jack & Jones, and chique for clothing and fashion accessories.
What type of cuisine does Chipotle Mexican Grill serve and what are its restaurant categories?
Chipotle Mexican Grill serves Mexican cuisine and is categorized as a Mexican restaurant, fast food restaurant, and caterer.
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