Business Details
About
Mexican RestaurantChipotle Mexican Grill
Location
Hours
Reviews
3.0
376 reviews
5 stars
155
4 stars
21
3 stars
23
2 stars
33
1 star
144
What are people saying?
AI-generated from recent customer reviews
Portion Sizes
Many customers reported consistently small portion sizes, particularly for online orders, leading to dissatisfaction.
Customer Service
Numerous reviews highlighted poor customer service, with staff being described as rude, rushed, and unhelpful.
Food Quality
While some customers enjoyed the food, there were frequent complaints about undercooked or poorly prepared items.
Cleanliness
Several reviews mentioned cleanliness issues within the restaurant, affecting the overall dining experience.
Mixed Experiences
Some customers had positive experiences with friendly staff and good food, indicating inconsistency in service and quality.
- SGShawn GillDec 31, 20251.0This location is scamming people. Ordered a high protein chicken bowl and they put no chicken in it. I called them and they just put me on hold forever, trying to make me hang up. How is this location still operating in Canada?
- DDDD.67Dec 27, 20252.0I love chipotle but this time it was not okay. I got a kids meal and I found multiple pieces of hair in it, it was very gross and ruined my appetite. The chicken was very overcooked and tasted unusual. I always eat at this local chipotle and and loved it, I never had problems. The queso was not fresh it tasted very odd. Overall this just has not been a good experience. I am truly sorry chipotle but this will be the last time eating here.
- DVDeep VadanDec 26, 20251.0I was disappointed with my recent visit to your location. The service was rushed, and I felt the quantity of food was less than expected. Additionally, no staff member asked if I needed a bag, just offer boll in hands, and I wasn't provided with a spoon.
- CCCharukeshDec 20, 20251.0I’ve noticed a frustrating pattern with Chipotle delivery orders: the portions are consistently smaller than what you get in store. When you order online, there’s no real accountability, because customers obviously can’t stand there watching them scoop. And the irony is, if anyone complains with proof, it could cost the staff their jobs — so nothing ever changes. A bowl is supposed to be FULL, with proper scoops of every ingredient, not half-filled containers that feel like an afterthought. For the price Chipotle charges, customers deserve the same portions whether they walk in or order online. It’s disappointing, and it needs to be addressed.
- AKAbhay KumarDec 11, 20251.0Skip this place. Not worth it. - Extremely small portion size. It is laughable, either the staff is not properly trained or the owner wants to save money on supplies. - Rice portion was not even a proper heap of rice - Meat portion was laughable. Save your money coz you’ll still be hungry again.
Frequently Asked Questions About Chipotle Mexican Grill
What are the opening hours of Chipotle Mexican Grill at 60-9900 King George Boulevard, Surrey?
Chipotle Mexican Grill is open daily from 10:30 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Surrey?
It is located at 60-9900 King George Boulevard, Surrey, BC, V3T 0K9, Canada.
How can I contact Chipotle Mexican Grill in Surrey?
You can contact them at +1 778-394-0044 or email BC.4546.KingGeorgeHu@chipotle.com.
Where can I order food online from Chipotle Mexican Grill Surrey?
You can place orders online at https://www.chipotle.ca/#menu.
What type of cuisine does Chipotle Mexican Grill Surrey offer?
They specialize in Mexican cuisine as a Mexican restaurant and fast food restaurant.
Does Chipotle Mexican Grill Surrey have a social media presence?
Yes, you can find them on Facebook at https://www.facebook.com/131286150068963 and on Twitter @ChipotleTweets.
What nearby transit option can help me get to Chipotle Mexican Grill in Surrey?
King George station, a nearby train station and landmark, offers convenient transportation to reach Chipotle Mexican Grill.
Are there other dining options near Chipotle Mexican Grill Surrey?
Yes, nearby dining options include The Chopped Leaf for healthy salads, A&W Canada for burgers, Tim Hortons for coffee, and Subway for sandwiches.
Where can I find banking or ATM services near Chipotle Mexican Grill Surrey?
The Exchange Network provides ATM services nearby, and Coast Capital Savings offers banking and commercial services close to Chipotle Mexican Grill.
Are there professional or immigration services near Chipotle Mexican Grill Surrey?
Yes, several immigration law services and professional agencies, such as Sentinel Immigration, AeroPath Immigration Inc., and Fleetwood Immigration, are located nearby.