Certified by Chipotle Mexican Grill • Mar 01, 2026
Mexican RestaurantChipotle Mexican Grill
Chipotle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
3.4
279 reviews
5 stars
144
4 stars
17
3 stars
12
2 stars
17
1 star
89
What are people saying?
AI-generated from recent customer reviews
Food Quality
Several customers reported issues with food quality, including finding hair in their meals and inconsistent portion sizes.
Customer Service
Customer service experiences varied widely; some praised the staff for being friendly and helpful, while others reported rude and unprofessional behavior.
Portion Sizes
Many reviews mentioned dissatisfaction with portion sizes, describing them as small and inconsistent.
Cleanliness
While some customers noted cleanliness and a pleasant atmosphere, others pointed out that tables were not cleaned promptly.
KE
King Esho
2 days ago
1.0
Honestly I don’t know what to say but I’m very Disappointed.. FOUND A HAIR IN MY BOWL DISGUSTING
The stuff are Mid but the potions they put it looks like it’s coming out of there pay check.
SA
Stella amanuel
3 days ago
1.0
I’ve had multiple disappointing experiences at this location. The portions are always very small, and when asking for a little more of an item, staff either ignore the request or make customers feel uncomfortable. On my last visit, I found a hair in my food, which was extremely upsetting and unsanitary. When I asked to speak to a manager, I was only offered a replacement meal instead of a refund. Given the situation, I believe a refund would have been more appropriate. Food safety and customer service should be taken more seriously at this location.
She took away the plate couldn’t even take a picture
KV
Katarina Villar
5 days ago
5.0
This chipotle went above and beyond with their service. I’ve been to other locations and they’ve been rude, rushing me to order, with poor customer service. Every employee at the location was diligent, friendly, and their customer service was excellent.
TK
Tim Kinstlers
Feb 16, 2026
4.0
Good place for a Tex-Mex bite. The amount of protein and other ingredients served varies depending on who is behind the counter which is sometimes disappointing, however the flavors are always good and the choices for Tabasco sauces is typically good (sometimes not kept up by staff eg. collecting bottles from empty tables or replacing empties in a timely fashion)
I really like the lemonades available, they're always a unique flavor treat.
Tables aren't often cleaned quickly by staff if they are left in a messy state which is annoying to me.
All of these comments apply to all Chipotle restaurants in Surrey that I have visited, but are inspired by my most recent trip to this location.
The Mexican I ate with this time wasn't overly impressed and didn't eat all of his bowl.
KT
Khola Tarrar
Feb 14, 2026
1.0
This chipotle is the most disorganized place i have ever been served at. They somehow managed to make me pay for my order while missing half of it. While waiting they started OTHER orders while still ignoring my bowl that i have already paid for in advance. They did not communicate with me whatsoever and i had to ask THREE separate times to please complete my order. I waited over 30 minutes for my bowl while the people behind us that ordered more than us left right away. It was not even busy. If you are disorganized when it is not even busy i cannot imagine what the rush looks like. I will never be returning here again. I WAS DISHEVELED. In need of a desperate restaffing.
Frequently Asked Questions About Chipotle Mexican Grill
What is the address of Chipotle Mexican Grill in Surrey, BC?
Chipotle Mexican Grill is located at 1-9082 152 Rue, Surrey, BC, V3R 4E7, Canada.
What are the operating hours of Chipotle Mexican Grill in Surrey?
Chipotle Mexican Grill is open every day from 10:45 AM to 11:00 PM.
Is Chipotle Mexican Grill in Surrey currently open or closed?
Chipotle Mexican Grill in Surrey is currently open.
How can I contact Chipotle Mexican Grill in Surrey?
You can contact Chipotle Mexican Grill in Surrey by calling +1 236-602-0025 or emailing BC.4482.Fleetwood@chipotle.com.
Can I order online from Chipotle Mexican Grill Surrey?
Yes, you can order online at https://www.chipotle.ca/#menu.
What types of cuisine and food services does Chipotle Mexican Grill in Surrey offer?
Chipotle Mexican Grill offers Mexican cuisine including fast food options and catering services.
What nearby Japanese restaurant can I visit near Chipotle Mexican Grill Surrey?
Maruhachi Ramen, a Japanese restaurant, is located nearby and could be an option if you want to try different cuisine before or after visiting Chipotle.
Where can I find liquor stores near Chipotle Mexican Grill in Surrey?
Nearby liquor stores include Pacific Liquor Store and JAK's Beer Wine and Spirits, which also features a beer bar and shopping.
Are there fast food options close to Chipotle Mexican Grill in Surrey?
Yes, nearby fast food options include KFC and Taco Bell Canada, offering a variety of quick meals.
What public transportation or accommodation options are near Chipotle Mexican Grill in Surrey?
Westbound Fraser Highway at 152nd Street offers transportation access near Chipotle Mexican Grill, making it convenient to reach the restaurant.
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Certified March 01, 2026Yext Knowledge Graph
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