Business Details
About
Sandwich RestaurantFast Food RestaurantCheesesteak Restaurant
Charleys Cheesesteaks made with only premium ingredients, like 100% USDA choice steak*, 100% all-white meat chicken, all-natural cheeses, and hand-cut vegetables always grilled-fresh-to-order. Try other fan-favorite items like hot gourmet fries, real fruit lemonades, and more.
Location
Reviews
4.0
227 reviews
5 stars
130
4 stars
40
3 stars
17
2 stars
8
1 star
32
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported issues with the flavor and freshness of the food, particularly the cheesesteaks, which were described as bland and lacking in meat.
Service Experience
While some customers praised the friendly and helpful staff, others noted poor service and management issues, particularly during busy times.
Cleanliness Concerns
Several reviews highlighted serious cleanliness issues, including reports of hair and bugs found in food, which significantly impacted customer satisfaction.
Value for Money
Customers expressed dissatisfaction with portion sizes and pricing, feeling that the meals were overpriced for the quality and quantity received.
Positive Feedback
Despite the negative comments, there were numerous positive reviews praising specific menu items and the overall dining experience, indicating a loyal customer base.
- ABAvleen B6 days ago5.0Really good food! It was worth every cent. The philly cheesesteak was one of the best things I put in my mouth! The french fries are to die for, its actually that good. The customer service is really good as well. Over all this place is 10/5 stars!!!
- ALAlexa LoveOct 23, 20252.0The lady at the cash register was nice and the fries were hot (hence the 2 stars). Can't recommend the cheesesteak, however - it was bland and overpriced and nothing like how it looks in the photos. Barely any meat and didn't notice the mushrooms or onions. It felt like I was eating mostly bun with lettuce and mayo.
- KTKyle TycholizOct 15, 20251.0Bland, small and expensive. No redeeming qualities
- RRRonOct 8, 20251.0Just got a Philly cheesesteak from here and there was a piece of hair in my sandwich. Absolutely disgusting 🤮
- SCShiny Chad CatSep 27, 20251.0Probably the worst restaurant in the food court. Doesn't matter what you tell them you want on your sandwich, they will put what they want, then just tell you "everyone gets it that way".
Frequently Asked Questions About Charleys Cheesesteaks
What type of food does Charleys Cheesesteaks offer?
Charleys Cheesesteaks offers cheesesteaks made with premium ingredients including 100% USDA choice steak, all-white meat chicken, all-natural cheeses, and hand-cut vegetables grilled fresh to order, along with hot gourmet fries and real fruit lemonades.
Where is Charleys Cheesesteaks located?
Charleys Cheesesteaks is located at 10153 King George Blvd, Unit 704, Surrey, BC, V3T 2W1, Canada inside the Central City Shopping Center.
How can I contact Charleys Cheesesteaks?
You can contact Charleys Cheesesteaks by phone at +1 778-395-5913 or visit their website at http://www.charleys.com/order.
What are the operating hours of Charleys Cheesesteaks?
For up-to-date operating hours, please visit Charleys Cheesesteaks' official website or their Facebook page.
Is Charleys Cheesesteaks part of a larger shopping complex?
Yes, Charleys Cheesesteaks is located within the Central City Shopping Center in Surrey, BC.
Are there other dining options near Charleys Cheesesteaks?
Yes, nearby dining options include Freshslice Pizza, Opa! Souvlaki of Greece, GoGrill, OPA! of Greece, Booster Juice, Steve's Poké Bar, and CoCo Fresh Tea & Juice, offering a variety of pizza, Greek cuisine, Asian flavors, smoothies, poke bowls, and bubble tea.
What shopping opportunities are available near Charleys Cheesesteaks?
Nearby shopping stores include GameStop, Foot Locker, Best Buy Mobile, The Shoe Co, Dollarama, and Garine Jewellery, providing options for electronics, apparel, shoes, discounts, and jewelry.
Are there any health or wellness facilities close to Charleys Cheesesteaks?
Yes, health-related facilities nearby include Alive Health Centre Ltd and Fraser Health medical centers.
Is there any public transit or university near Charleys Cheesesteaks?
Simon Fraser University (SFU Surrey campus) is nearby, which may be convenient for students and visitors to the area.
Can I find any phone or telecommunications stores near Charleys Cheesesteaks?
Yes, several mobile phone and telecommunications stores are nearby including Fido, Freedom Mobile, Virgin Mobile Canada, and Uconnect Wireless (Bell Authorized Dealer).