At MUCHO Burrito we transform traditional Mexican cuisine into Modern Mexicana. Our love and passion can be seen in every slice, dice, and spice that graces our kitchen. Here, everything is made with love, crafted to stir the heart as much as the palate. Come taste the MUCHO difference. LOVE FOOD. LOVE YOURSELF. LOVE MUCHO.
Many customers reported issues with food quality, including small portions, overcooked ingredients, and unsatisfactory flavors.
Customer Service
Numerous reviews highlighted poor customer service, including rude staff, lack of communication, and unhelpful responses to complaints.
Order Accuracy
Frequent complaints about incorrect orders, missing items, and inadequate preparation times for online orders were noted.
Cleanliness and Environment
Several customers mentioned unsanitary conditions and discomfort due to the heat inside the restaurant.
Inconsistent Experience
While some customers had positive experiences, many others reported dissatisfaction, indicating a lack of consistency in service and food quality.
AS
amy s.
6 days ago
1.0
DO NOT USE YOUR CREDIT CARD! FRAUD! I used the Mucho app to order. When I arrived at the location it was closed for renovations. I tried emailing for a refund, with no luck. Issue has not been rectified. I do not recommend going to this restaurants.
JS
jigyasa singh
Nov 16, 2025
2.0
Everything tastes as heated up from frozen . MEAT, VEGGIES CONDIMENTS.
WC
Who Cares
Nov 14, 2025
1.0
Girl working at 7ish on November 14 have no customer service no communication skills anyways that’s not my concern but putting 4 very small pieces of chicken in the chicken bowl isn’t worth it.
I would always come at this location maybe the staff has changed who are skimpy on meat. They advertise cilantro lime rice but it’s just plain white rice.
OS
Owen Stark
Nov 12, 2025
1.0
I’m sorry but the weird mushroom stuff they replaced the plant-based crumble with is disgusting. The rice is crunchy half the time, and ya the MUSHROOM SHITAKE carnitas is DISGUSTING.
JC
Jeremy Chouinard
Oct 15, 2025
1.0
I had an issue with a burrito that was so dry I couldn't even swallow it. I called to report what happened, not asking for another order or a refund and the person was defensive and rude and hung up on me. She didn't even listen and started making things up. The absolute worst. I recommend everyone stay away!