Customers reported inconsistent food quality, with some meals being overcooked or poorly prepared, while others praised the freshness and taste.
Service Issues
Multiple reviews highlighted poor customer service experiences, including rude staff and incorrect orders, leading to dissatisfaction.
Positive Staff Interactions
Despite service issues, many customers appreciated the friendliness and helpfulness of the staff during their visits.
Drive-Thru Experience
The drive-thru service received mixed feedback, with some customers noting quick service while others experienced long waits and order mistakes.
Special Offers
The removal of the popular 2 for $6 combo was a significant point of contention among customers, leading to a loss of repeat business.
JP
james patrick
3 days ago
1.0
They couldn't make a proper burger to save their life The Pepsi and the ice tea are disgusting.It used to be 2 for $6 Low quality crap
RG
Rylan Garrison
6 days ago
2.0
Took away the only reasonable deal, my beloved 2 for 6. Cannot and will not return until the 2 for 6 returns
TK
Tavis Knelsen
6 days ago
2.0
They removed the 2 for 6 combo I will not go back until it’s back
NB
Nik Burghall
6 days ago
2.0
What happened to the 2 for 6 will avoid this place till it’s back
HM
Heather Meston
Dec 15, 2025
1.0
We went through the drive through today ordered four of the special hamburger meals and I asked 41 with no pickles, but onions, all forehead, pickles on them.I couldn't even eat my burger because it had pickles on it
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill in Summerland offer?
Dairy Queen Grill & Chill features soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, and Chicken Strip Baskets.
What are the operating hours of Dairy Queen Grill & Chill in Summerland?
The restaurant is open daily from 10:00 AM to 8:00 PM.
Does Dairy Queen Grill & Chill in Summerland have drive-thru service?
Yes, it offers a drive-thru for convenient ordering and pickup.
Is Dairy Queen Grill & Chill in Summerland family-friendly and accessible?
Yes, it is family-friendly, welcomes children, has booster seats, high chairs, restrooms, and is wheelchair accessible.
Can I order Food and Treats ahead at Dairy Queen Grill & Chill in Summerland?
Yes, mobile ordering and rewards are available through their app for exclusive deals and convenient pickup.
Is there outdoor seating and WiFi available at Dairy Queen Grill & Chill in Summerland?
Yes, the location offers outdoor seating and free WiFi for customers.
What are some nearby stores where I can shop after visiting Dairy Queen Grill & Chill in Summerland?
Nearby stores include Fields Stores (department store), Your Dollar Store With More (discount and party supplies), Dollarama (discount and crafts), and Bosley's (pet store).
Are there other dining options near Dairy Queen Grill & Chill in Summerland?
Yes, nearby dining spots include The Chopped Leaf (health market), Domino’s Pizza, Pho Vietnamese Cuisine, and Tim Hortons coffee shop.
What financial and automotive services are close to Dairy Queen Grill & Chill in Summerland?
Nearby you can find RBC Royal Bank for financial needs and NAPA Auto Parts plus Auto Parts Summerland for automotive supplies and repairs.
What nearby facilities could I visit around Dairy Queen Grill & Chill for health or accommodation?
You can visit Summerland Health Centre, Summerland Extended Care Unit, Interior Health Authority Okanagan, or stay at Pleasant View Motel and RV Park nearby.