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McDonald's

2.5
(178 reviews)

Business Details

2110 Middletown Place, SPARWOOD, BC
V0B 2G0, Canada
(250) 425-0301
https://www.mcdonalds.com/ca

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Location

McDonald's
2110 Middletown Place, SPARWOOD, BC
V0B 2G0, Canada

Hours

Reviews

2.5
178 reviews
5 stars
40
4 stars
21
3 stars
13
2 stars
16
1 star
88

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely slow service, often waiting over 20 minutes for their orders, even when the restaurant was not busy.

Order Accuracy

Many reviews highlighted frequent issues with incorrect orders, missing items, and poor quality control.

Staff Training

Feedback indicated a lack of proper training among staff, leading to confusion and mistakes in order handling.

Customer Experience

While some customers praised the friendly staff, many expressed frustration with the overall service quality and management's response to complaints.

Cleanliness and Maintenance

Several reviews mentioned cleanliness issues, including dirty tables and poorly maintained facilities.
  • JH
    Jamie Hoffman
    Feb 6, 2026
    1.0
    Last time I was at the McDonalds I order 6 chicken McNuggets and received 4. Today I ordered a hot fudge sundae and got a chocolate sundae. Both time in the drive through. Not impressed with the service at this location.
  • GC
    Gillian Cassidy
    Feb 5, 2026
    1.0
    Rude person at the front refused to add extra cheese to my McDouble. Told me they would have to charge me for a double cheeseburger. Maybe that's McDonald's policy but they were super rude about it. They also charged $0.30 per pack of chicken sauce. I feel bad for the people of sparwood for having a McDonald's like this. With rude staff. No other choice. I guess the people of sparwood have to put up with it.
  • MO
    Michael Olfert
    Jan 30, 2026
    2.0
    Often very slow even though it's not that busy
  • PP
    Peligroso
    Jan 23, 2026
    1.0
    Figured would post a review after fourth visit in a row that order was screwed up. An hour to get sorted, spoke with manger on duty Mark. Just empty apologies and no offer to make right. Gave my order to wrong customer this time, so not only had to wait for order initially (takes twice as long here to make than Fernie location) had to wait for it to be made a second time in store (was a drive through customer). Food also cooled as recieved partial products throughout not all at once. Have had something wrong with order past three times as well, that unfortunately didn't discover til to late. Always check your orders before leaving drive through! Pathetic quality control and service.
  • JJ
    James
    Jan 3, 2026
    1.0
    Hockey puck hard McMuffins and watered down orange juice. GROSS 😝

Frequently Asked Questions About McDonald's

What are the opening hours of McDonald's in Sparwood?

McDonald's in Sparwood is open 24 hours every day of the week.

Does McDonald's Sparwood offer drive-through service, and what are its hours?

Yes, McDonald's Sparwood has a drive-through that operates 24 hours daily.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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