McDonald's

2.5
169 reviews

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Location

McDonald's
2110 Middletown Place, SPARWOOD, BC
V0B 2G0, Canada

Hours

Reviews

2.5
169 reviews
5 stars
38
4 stars
21
3 stars
13
2 stars
13
1 star
84

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely slow service, often waiting over 20 minutes for their orders, even when the restaurant was not busy.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poor communication regarding order specifics.

Food Quality

Feedback indicated inconsistent food quality, with complaints about cold items, poorly made beverages, and unsatisfactory presentation.

Customer Experience

While some customers praised the friendly staff, many expressed frustration over poor service and management issues, leading to a negative overall experience.
  • KR
    Kyla Renee
    Dec 29, 2025
    5.0
    Service is always great at this location! Many people complain about purchasing a bag even though it’s required. I feel bad for the employees who had to deal with people being rude about it all day :(
  • BB
    Beavis
    Dec 24, 2025
    1.0
    Haven’t had McDonald’s since they had pizza…my kids convinced me to try this new one in sparwood…worst experience ever! I don’t ever do these reviews but my word! People need to know how terrible it is
  • BB
    Butthead
    Dec 24, 2025
    1.0
    Terrible service, we had to wait 15 minutes for our food in the drive thru, and multiple cars passed and got food before us. And the order was still wrong, Merry Christmas! Burger World is better
  • DD
    Donovan
    Dec 22, 2025
    1.0
    Whenever i go in to get my food its always a 20+ minute waist even if no one else is inside or at the drive thru. Once i get my food fried are cold, burger cold. If i go through drive through its always a 30+ minute wait at the third window or in a parking spot even if no one else is there. Highly don’t recommend coming here if youre in a hurry.
  • TL
    The Red Layer
    Dec 20, 2025
    1.0
    They constantly park semi trucks in their pickup spots, are terribly slow and you should expect 20+ minutes to get your food. Even in drive thru. Nobody ever at the counter ever. May as well not have an inside. The app which is essentially where all the deals and discounts run from barely works due to terrible reception and the wifi ain't much better. I'm just going to keep ranting while I wait for my food. This started as a 3 star review. But it's been 20 minutes for a breakfast combo at breakfast. Honestly, I get it's not easy to find people, but then adjust your service level to adjust for that. Put a $30 cap on drive thru orders or something.

Frequently Asked Questions About McDonald's

What are the opening hours of McDonald's in Sparwood?

McDonald's in Sparwood is open 24 hours every day of the week.

Does McDonald's Sparwood offer drive-through service, and what are its hours?

Yes, McDonald's Sparwood has a drive-through that operates 24 hours daily.