McDonald's

3.1
728 reviews
Drive-Thru Only

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
RR1, Unit 107, SOOKE, BC
V9Z 0A1, Canada

Hours

Reviews

3.1
728 reviews
5 stars
175
4 stars
162
3 stars
142
2 stars
90
1 star
159

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong modifications.

Service Quality

Service was frequently described as slow and unprofessional, with several customers noting rude behavior from staff.

Food Quality

Food quality varied significantly, with complaints about cold items, stale food, and inconsistent preparation.

Cleanliness

The restaurant was often noted as messy, with dirty tables and unsanitary conditions in the bathrooms.

Positive Experiences

Despite the negatives, some customers praised friendly staff and quick service during certain visits.
  • KJ
    kevin johnson
    Dec 8, 2025
    4.0
    crew is nice and fast in the AM
  • AC
    Alexandra Cottingham
    Dec 2, 2025
    3.0
    The chubby male with jaw-length black hair and glasses gets my order wrong EVERY TIME I go through the drive thru. I never get what I ask for. For example, today I ordered a vanilla iced coffee and instead I received an iced coffee with "extra liquid sugar". That's not what I asked for! He even said that yes, it was a vanilla iced coffee when I clarified at the window. I'm so sick and tired of this happening, and it's happened multiple times. Besides that, it's your average McDonald's.
  • MP
    Mike Penner
    Nov 9, 2025
    2.0
    Crappy food, and pretty bad over $4 for a cheese burger
  • CA
    Christine A
    Oct 30, 2025
    5.0
    The McDonalds coffee and breakfast wraps are awesome but the plugs on the side of the booths aren't working. I was trying to charge my phone and both plugs aren't working.
  • HD
    HF Designs
    Oct 12, 2025
    1.0
    Not sure what the hell goes on with how they make their coffee at this location but it's such a gamble when it comes to consistently getting reasonable coffee here. Some days it's great; other days it's watered down swill with milk and sugar added. I cant imagine this is a very complicated process to achieve consistent coffee in a fast food setting; so it says to me the managers at this location are not training their staff properly. Wont be stopping here for morning coffee anymore; Tim Hortons seems to be more consistent for drive-thru coffee.

Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's in Sooke?

McDonald's in Sooke is open daily from 5:00 AM to midnight or 1:00 AM on Fridays and Saturdays.

Does this McDonald's offer delivery service?

Delivery is not offered at this McDonald's location; however, in-store pickup is available.