McDonald's

3.1
723 reviews
Drive-Thru Only
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Business Details

RR1, Unit 107, SOOKE, BC
V9Z 0A1, Canada
(250) 642-1200
https://www.mcdonalds.com/ca
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About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
RR1, Unit 107, SOOKE, BC
V9Z 0A1, Canada

Hours

Reviews

3.1
723 reviews
5 stars
175
4 stars
160
3 stars
141
2 stars
90
1 star
157

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and inconsistent food preparation.

Service Quality

Feedback highlighted a mix of friendly service and rude interactions, with several customers expressing dissatisfaction with staff behavior and responsiveness.

Food Quality

Customers experienced inconsistent food quality, with complaints about cold fries, undercooked items, and overall freshness.

Cleanliness

The restaurant's cleanliness was frequently criticized, with reports of dirty tables and unsanitary conditions in restrooms.

Speed of Service

While some praised the quick service, others noted slow service and long wait times, particularly during busy hours.
  • MP
    Mike Penner
    Nov 9, 2025
    2.0
    Crappy food, and pretty bad over $4 for a cheese burger
  • CA
    Christine A
    Oct 30, 2025
    5.0
    The McDonalds coffee and breakfast wraps are awesome but the plugs on the side of the booths aren't working. I was trying to charge my phone and both plugs aren't working.
  • HD
    HF Designs
    Oct 12, 2025
    1.0
    Not sure what the hell goes on with how they make their coffee at this location but it's such a gamble when it comes to consistently getting reasonable coffee here. Some days it's great; other days it's watered down swill with milk and sugar added. I cant imagine this is a very complicated process to achieve consistent coffee in a fast food setting; so it says to me the managers at this location are not training their staff properly. Wont be stopping here for morning coffee anymore; Tim Hortons seems to be more consistent for drive-thru coffee.
  • MC
    Megan Caron
    Oct 3, 2025
    1.0
    Just ordered a 10 piece chicken nugget. Got home…8 nuggets in the box..lmao Only at the Sooke McDonald’s..😂
  • RC
    Rylee Cummings
    Sep 22, 2025
    1.0
    Mobile app bugged out charging me twice contacted mcdonalds support about it and they directed me to the manager who did not want to seem to deal with the problem at all trying to deflect the issue blaming it on being lost in the cloud despite the transaction being fully processed by the bank and McDonalds and he has just phoned me back after saying he looked into it refusing the refund and directly telling me to report the transaction as fraud with my bank
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Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's in Sooke?

McDonald's in Sooke is open daily from 5:00 AM to midnight or 1:00 AM on Fridays and Saturdays.

Does this McDonald's offer delivery service?

Delivery is not offered at this McDonald's location; however, in-store pickup is available.