McDonald's

Reviews

• JH

  James Hodgson

  Feb 17, 2026
  1.0
  Ive lived in sooke my hole life, the quality and service of this location has slowly declined for tye better part of 15 years now. Food quality is worse, soggy gross fries, missing ingredients in burgers. I actually had to walk in and show them the burger they just handed me as it was litterally dripping with grease and caused me to gag when I opened the box it came in that was also soaked in grease. The manager agreed that was unacceptable, then proceeded to laugh about it with her staff. Then there's the fact this place USED TO BE OPEN 24H an it made sense when it switched to just the drive threw being 24hours, well that didn't last long because for the last 5 years if your hungry after 10pm your eating gas station Ramen noodles or driving to langford for a significantly higher quality mcdonalds. Im pretty sure ive seen the entire staff turn over about 8 times. The current managers do not care about the quality of food and fulfilling a managers role, they care more about standing around on their phones and making jokes with their coworkers that they treat more like second family. The hole operation needs an overhaul.
• WW

  wayno215

  Jan 31, 2026
  3.0
  Eh ....you know
• KR

  Krista Reed

  Jan 20, 2026
  3.0
  The morning staff are amazing, but the dinner rush and afternoon staff do get your orders incorrect
• KJ

  kevin johnson

  Dec 8, 2025
  4.0
  crew is nice and fast in the AM
• AC

  Alexandra Cottingham

  Dec 2, 2025
  3.0
  The chubby male with jaw-length black hair and glasses gets my order wrong EVERY TIME I go through the drive thru. I never get what I ask for. For example, today I ordered a vanilla iced coffee and instead I received an iced coffee with "extra liquid sugar". That's not what I asked for! He even said that yes, it was a vanilla iced coffee when I clarified at the window. I'm so sick and tired of this happening, and it's happened multiple times. Besides that, it's your average McDonald's.