Customers frequently reported extremely slow service, both in-store and at the drive-thru, with long wait times being a common complaint.
Food Quality
Many reviews indicated that the food was often served cold or not fresh, with several customers expressing dissatisfaction with the taste and quality.
Staff Behavior
There were mixed reviews about staff behavior, with some customers praising friendly service while others reported rudeness and unprofessionalism.
Cleanliness
Numerous customers noted unsanitary conditions, particularly in the bathrooms, and described the overall cleanliness of the restaurant as poor.
Order Accuracy
A significant number of reviews mentioned issues with incorrect orders, including missing items and wrong food being served.
RP
Riteshkumar Patel
Feb 24, 2026
1.0
Worst food I have ever bought at any MacDonald location’s. The people are rude as hell
AK
Andrew Kim
Feb 15, 2026
1.0
Extremely slow service.
TF
Timothy Flath
Feb 6, 2026
1.0
I don't rate fast food places. If you want me to say anything, here goes: it is fast food, what you would expect!
S
sara ~
Jan 19, 2026
1.0
The woman's bathroom had no lights , no toilet paper and it was disgusting. We went through the drive through and they were friendly. The food was hot and fresh but good God don't go inside.
MC
Munim Chowdhury
Jan 13, 2026
5.0
Your regular McDonalds in Sidney! Food was good, regular McDonalds food. We had their Double Cheese Melt, Spicy Habanero McChicken and Quarter Pounder. All of them tasted good. What was surprising is this location was run by 2 employees and there was a good rush. The drive through had cars coming in all the time when we were there, and the staff maintained their calm and composure.
The Indian gentleman who took and served our order was amazing, he maintained composure under pressure and was well spoken. This was on Sunday, January 11, 2025. His supervisor was also working hard and maintained her smile all throughout.