Customers frequently reported extremely slow service, particularly in the drive-thru, with long wait times and incorrect orders.
Food Quality
Many reviews highlighted issues with food quality, including cold, poorly prepared items, and incorrect orders.
Staff Behavior
Several customers noted rude or unhelpful staff, contributing to a negative dining experience.
Cleanliness
Multiple reviews mentioned unsanitary conditions, particularly in the bathrooms and dining area.
Positive Experiences
Despite the negative feedback, some customers appreciated the friendly staff and good atmosphere, particularly for families.
BM
Bailee McCarthy
3 days ago
1.0
My experience at McDonalds in Sidney, BC the staff is rude and my fries were dumped on my tray I waited over 15min for my chicken wrap which was cold and the fries my drink cup was thrown on my tray by Andre another rude worker, most staff there treat you like a homeless person no excuse, no wonder the food places in north saanich are busy no one likes to pay for crap on their tray or rude staff.
NA
Nick Auger
Nov 17, 2025
1.0
Tries to upcharge you for a take out bag and messes up order, don't forget to get your own straw too because they're too lazy to put that in the 25 cent bag
HD
Halle Deleeuw
Nov 6, 2025
3.0
they always close at different times everyday. not the same as the posted hours.. food is alright, it's mcdonald's.
G2
gianlucky 22
Nov 5, 2025
5.0
Your poutine is so awesome, keep working hard y’all!
CC
Christine Campbell
Oct 22, 2025
1.0
My breakfast meal deal that I got to go was a waste of time and money. My breakfast sandwich was over done and chewy and my mocha was coloured water. I had ordered this as I was catching a ferry and didn’t discover the problem till I was at ferry and unable to return to fix the problem. This is the third time I’ve gotten food for my ferry wait only to find problems with no recourse sadly