Customers frequently reported poor service, including rude staff, incorrect orders, and long wait times.
Food Quality
Mixed reviews on food quality; some enjoyed the burgers and ice cream, while others experienced issues like undercooked or poorly prepared items.
Cleanliness
Concerns about cleanliness were noted, particularly regarding the bathrooms and overall restaurant hygiene.
Pricing
Many customers felt that prices were too high for the quality of food and service received.
Customer Experience
Several reviews highlighted a lack of communication and friendliness from staff, leading to a negative dining experience.
JJ
Josh
1 day ago
2.0
Have not had DQ in quite a long time, was craving something sweet. Ordered the Cupfection, came to nearly 9 dollars and was very underwhelming and cheap tasting brownie. DQ just doesn't seem to be what it used to be.
TD
Tiffany D
Oct 30, 2025
1.0
Meal was very disappointing. Ordered a spicy chicken burger, that was in no way spicy. Chicken was very dry and over cooked. Blizzard was only half mixed with very little mix ins. Ordering in the drive thru was difficult, and man was very short with me, and not explaining himself well. Was a very poor experience.
SG
SRUTARTHA GHOSH
Oct 12, 2025
5.0
Taste and service never fails
RL
Robyn Loewen
Oct 11, 2025
4.0
Strawberry cheesecake ice cake was really 👍
HG
Hayden Guilderson
Oct 1, 2025
1.0
Absolute terrible customer service. Barely say anything to you when ordering.
Frequently Asked Questions About Dairy Queen Grill & Chill
What types of food and treats does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill specializes in soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and ice cream cakes from DQCakes.com.
Where is Dairy Queen Grill & Chill located?
It is located in Vedder Village Mall, at 33 - 5725 Vedder Rd, Sardis, BC, V2R 3N3, Canada.
What are the operating hours of Dairy Queen Grill & Chill?
Dairy Queen Grill & Chill is open every day from 10:30 AM to 10:30 PM.
Does Dairy Queen Grill & Chill have facilities for families and children?
Yes, the location offers booster seats, high chairs, outdoor seating, and is family-friendly and welcoming to children.
Is there parking and drive-thru available at Dairy Queen Grill & Chill?
Yes, Dairy Queen Grill & Chill offers a drive-thru service for customer convenience.
Does Dairy Queen Grill & Chill provide WiFi to customers?
Yes, free WiFi is available for customers.
Can I place an order online or via mobile app for Dairy Queen Grill & Chill?
Yes, you can order online for pickup through their website and also download the Dairy Queen app for exclusive mobile deals and rewards.
Which nearby restaurant could I visit after enjoying a meal at Dairy Queen Grill & Chill?
After visiting Dairy Queen, you could check out nearby options like A&W Canada, Kim's Fried Chicken, Pizza 24, or Fiesta Loca for a variety of dining experiences.
Are there nearby places where I can shop for groceries or other essentials after visiting Dairy Queen Grill & Chill?
Valley Supermarket is nearby where you can shop for groceries and health foods.
What nearby services and amenities can I find close to Dairy Queen Grill & Chill?
Nearby you'll find services including H&R Block Canada for financial needs, Good Cure Pharmacy for health products, and beauty salons like TL Elegant Nails Salon and Headlox Hair Studio.