Business Details
About
Grocery StorePharmaciesOverwaitea Food Group
Details
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.0
753 reviews
5 stars
312
4 stars
253
3 stars
109
2 stars
22
1 star
57
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff varies widely; some customers praised helpful and friendly employees, while others reported rude or unhelpful service.
Cleanliness and Safety
Concerns were raised about cleanliness, particularly in the dairy and freezer sections, with reports of mold and unsafe shelving.
Product Availability
Customers frequently noted issues with stock levels, particularly for advertised items, and some expressed disappointment with the quality of produce.
Pricing
Many reviews mentioned high prices compared to competitors, although some customers appreciated the sales available with a rewards card.
Store Environment
The store's atmosphere received mixed reviews, with some customers enjoying the spacious layout and selection, while others found it uninviting.
- BEBeryl EvansDec 27, 20255.0Saturday morning I tripped and fell outside the Blanshard street store. Two customers were very helpful taking me into the store and your staff were wonderful at dealing with my bruised face, badly bruised left hand and broken glasses. Many thanks to everyone who helped me. Beryl Evans
- KOKevin OlsonDec 10, 20255.0Whoever makes the soups in the deli should get a raise. The soups are amazing
- RJRacel JordanDec 6, 20255.0We were looking for Maple Syrup in a shape of maple. Inventory says 6 were on the floor but can’t be found. Although we weren’t able to buy that specific item, “Ripley” who’s working in that aisle was excellent in his customer service and did his best to help us 💯
- KKKellyNov 23, 20255.0Helpful, courteous staff. Very busy time I went in apparently (around 930pm) and there were actually humans on the tills!!!!
- NBNicole BartlettNov 15, 20255.0Currently at the Uptown save on where I went to do my grocery shopping today, in the dairy aisle is mold. You can see it you can smell it. Very potent smell. Then the freezer aisle has melted things in it and they're refreezing it. Even the cashier said he has received items that should have been frozen. Then 1 of the freezer shelves is cracked and had a clear piece that was sharp and cut my finger. The manager got me a band aid. Then said she would investigate the mold smell..she said it was from people spilling under the shelving . However the mold is visible on the shelf. Then she said freezer defrost and refreeze every 6 hours to prevent freezer burn. So how many times has the freezer items been defrosted and refrozen ? For my noticing I was given 2 free juices since thats where my finger got cut. If you go to this location today be ware of dairy and freezer section. The owner of the store asked me to contact them about the issue today which I just did and I was told it would be escalated immediately to higher management and that I would get a call back with an explanation to the freezer situation and such and why the store was in such distress. Despite it being minor by visual. Its rather deep and the skin keeps pulling back but its to thick to just remove. And cooking , washing hands/dishes ect sting. I was out of band aids so had to buy more and polysporn and antiseptic. (I havent cut myself in awhile ) so that was $35 extra I had to spend because of a damaged shelf that was clear and sharpe. Very irritating. Nov 19 2025 update. upon request of owner i called but only spoke directly with a customer care agent. Never recieved a call or email back. Dec 6 2025 update. The manager has called me and addressed the problems that I had that day. He is then come back to me with more updates including the technician came to check the coolers to make sure that nothing was going on with the timer as well as the sharp shelving that slipped my finger has all been replaced. And but I did find in the dairy section was valid and starting next week they will be dealing with that and having it replaced in deep cleaned. The owner has been very courteous and understanding of the situation and the fact that he is keeping me updated about it is very appreciated so I am changing my rating because it is a very nicely owned location that respects its customers and values their input.
Frequently Asked Questions About Save-On-Foods
What are the opening hours of Save-On-Foods in Saanich?
Save-On-Foods in Saanich is open daily from 7:00 AM to 10:00 PM.
Where is Save-On-Foods located in Saanich?
Save-On-Foods is located at 3510 Blanshard Street, Saanich, BC, V8X1W3, Canada.
Is Save-On-Foods open on public holidays?
Save-On-Foods has special holiday hours; for example, it is open from 7:00 AM to 10:00 PM on November 11, but closed on December 25.
Does Save-On-Foods sell organic products and prepared food?
Yes, Save-On-Foods offers organic products as well as prepared food items.
What payment methods does Save-On-Foods accept?
Save-On-Foods accepts debit card payments and does not require cash only transactions.
How can I contact Save-On-Foods customer service?
You can reach Save-On-Foods customer service by email at customer_service@saveonfoods.com or by phone at +1 250-475-3300.
Can I find liquor stores near Save-On-Foods in Saanich?
Yes, nearby liquor stores include The Liquor Co. 1977 - Saanich Plaza, Liquor Depot, and PenCo Liquor, all convenient if you want to purchase alcoholic beverages before or after shopping at Save-On-Foods.
Are there dining options near Save-On-Foods in Saanich?
Yes, nearby dining options include Boston Pizza Saanich, Saanich Plaza restaurants, and Mucho Burrito Fresh Mexican Grill, perfect for a meal before or after grocery shopping.
What other services and stores are close to Save-On-Foods?
Nearby you will find various stores and services such as Mattress Choice furniture store, Scotiabank, Greater Victoria Public Library - Emily Carr, and health services like Island Ultrasound Services and Island Kids Dentistry.
How can I find Save-On-Foods online or on social media?
You can visit their website at https://www.saveonfoods.com/ or follow their Facebook page at https://www.facebook.com/SaveOnFoods (username SaveOnFoodsSaanich).