Mixed reviews on staff friendliness; some customers praised helpful employees while others reported rude or unhelpful service.
Product Availability
Frequent complaints about stock issues, particularly with advertised items and specific products like deli items and produce.
Pricing
Customers noted high prices compared to competitors, although some found good deals with the rewards card.
Store Cleanliness
Generally positive feedback on store cleanliness and organization, though some customers mentioned poor produce quality.
Checkout Experience
Issues with self-checkout efficiency and staff assistance, leading to frustration among customers.
KK
Kelly
1 day ago
5.0
Helpful, courteous staff. Very busy time I went in apparently (around 930pm) and there were actually humans on the tills!!!!
NB
Nicole Bartlett
Nov 15, 2025
1.0
Currently at the Uptown save on where I went to do my grocery shopping today, in the dairy aisle is mold. You can see it you can smell it. Very potent smell. Then the freezer aisle has melted things in it and they're refreezing it. Even the cashier said he has received items that should have been frozen. Then 1 of the freezer shelves is cracked and had a clear piece that was sharp and cut my finger. The manager got me a band aid. Then said she would investigate the mold smell..she said it was from people spilling under the shelving . However the mold is visible on the shelf. Then she said freezer defrost and refreeze every 6 hours to prevent freezer burn. So how many times has the freezer items been defrosted and refrozen ? For my noticing I was given 2 free juices since thats where my finger got cut. If you go to this location today be ware of dairy and freezer section.
The owner of the store asked me to contact them about the issue today which I just did and I was told it would be escalated immediately to higher management and that I would get a call back with an explanation to the freezer situation and such and why the store was in such distress.
Despite it being minor by visual. Its rather deep and the skin keeps pulling back but its to thick to just remove. And cooking , washing hands/dishes ect sting. I was out of band aids so had to buy more and polysporn and antiseptic. (I havent cut myself in awhile ) so that was $35 extra I had to spend because of a damaged shelf that was clear and sharpe. Very irritating.
Nov 19 2025 update. upon request of owner i called but only spoke directly with a customer care agent. Never recieved a call or email back.
JM
Jordyn Maher
Oct 16, 2025
5.0
Been in here a few times while in the area and it's one of the best Save On locations I've been in and I can't really explain it other than the vibe. Friendly employees too. I'd definitely keep coming in here again. :)
BB
Barry Bojarski
Oct 13, 2025
2.0
George, who was on the till scanning/touching all that I purchased informed me that he had the FLU. No mask, no wipes
What is he doing serving the public ????
SD
Sean Dyer
Sep 27, 2025
2.0
Seems like the cashiers here don’t want to bag your groceries anymore. Under staffed, slow, and inefficient. Management needs to sort that out.
Additionally, can’t scan my rewards card at my phone at the self checkout, so am forced to go through a cashier - annoying.
Long time save-on shopper but will be avoiding the location.
What are the opening hours of Save-On-Foods in Saanich?
Save-On-Foods in Saanich is open daily from 7:00 AM to 10:00 PM.
Where is Save-On-Foods located in Saanich?
Save-On-Foods is located at 3510 Blanshard Street, Saanich, BC, V8X1W3, Canada.
Is Save-On-Foods open on public holidays?
Save-On-Foods has special holiday hours; for example, it is open from 7:00 AM to 10:00 PM on November 11, but closed on December 25.
Does Save-On-Foods sell organic products and prepared food?
Yes, Save-On-Foods offers organic products as well as prepared food items.
What payment methods does Save-On-Foods accept?
Save-On-Foods accepts debit card payments and does not require cash only transactions.
How can I contact Save-On-Foods customer service?
You can reach Save-On-Foods customer service by email at customer_service@saveonfoods.com or by phone at +1 250-475-3300.
Can I find liquor stores near Save-On-Foods in Saanich?
Yes, nearby liquor stores include The Liquor Co. 1977 - Saanich Plaza, Liquor Depot, and PenCo Liquor, all convenient if you want to purchase alcoholic beverages before or after shopping at Save-On-Foods.
Are there dining options near Save-On-Foods in Saanich?
Yes, nearby dining options include Boston Pizza Saanich, Saanich Plaza restaurants, and Mucho Burrito Fresh Mexican Grill, perfect for a meal before or after grocery shopping.
What other services and stores are close to Save-On-Foods?
Nearby you will find various stores and services such as Mattress Choice furniture store, Scotiabank, Greater Victoria Public Library - Emily Carr, and health services like Island Ultrasound Services and Island Kids Dentistry.
How can I find Save-On-Foods online or on social media?
You can visit their website at https://www.saveonfoods.com/ or follow their Facebook page at https://www.facebook.com/SaveOnFoods (username SaveOnFoodsSaanich).