Customers reported a mix of experiences with service, ranging from friendly and helpful staff to slow and disorganized service.
Cleanliness
Several reviews highlighted issues with cleanliness, including dirty tables and unsanitary conditions in the kitchen and bathrooms.
Food Quality
Feedback on food quality was inconsistent, with some customers praising the freshness and taste, while others complained about cold or poorly prepared items.
Order Accuracy
Many customers experienced issues with incorrect orders and missing items, leading to frustration and dissatisfaction.
Pricing Concerns
Some customers felt that prices were too high for the quality and portion sizes of the food.
JS
Joe Swanson
Jan 1, 2026
5.0
Very fresh and fast service
PG
Peak Game
Dec 30, 2025
1.0
I will never return to DQ again. After seeing a worker handle a cash transaction and return to the kitchen and prepare food without washing her hands. I didn't notice at first, but after I seen how the food was being prepared, I looked at the conditions of the workplace and there was greasy handprints everywhere especially the take out window, garbage and food on the floors in prep area, garbage cans were full.
The attitude I received when I confronted her about what I had just witnessed was absurd.
Do your food handlers have their FOOD SAFE Certification?
GM
Grant Mueller
Dec 28, 2025
1.0
First issue order was totally wrong . Forgot drinks plus 15 mins waiting and everything was cold . This was the evening time less then 4 customer in a 20 mins total .
GS
Gungeet Singh
Dec 25, 2025
5.0
I was here on Christmas Day and luckily they were open and welcomed us with a big smile. Ordered Oreo Brownie Cupfection and it was so good and worth the money. Service was top notch.
Merry Christmas to the amazing team! 🎊 🎅
It is located at 52964 Yale Road, Rosedale, BC, V0X 1X1, Canada.
What are the operating hours of Dairy Queen Grill & Chill?
The restaurant is open Monday to Thursday and Sunday from 10:30 AM to 10:30 PM, and Friday to Saturday from 10:30 AM to 11:00 PM.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, Dairy Queen Grill & Chill has a drive-thru for customer convenience.
Is Dairy Queen Grill & Chill family-friendly and accessible?
Yes, the location is family-friendly, offers booster seats and high chairs, has wheelchair accessibility, restrooms, and outdoor seating.
Can I place an order online for pickup at Dairy Queen Grill & Chill?
Yes, you can place an online pickup order through their official order URL.
Does Dairy Queen Grill & Chill have free WiFi for customers?
Yes, free WiFi is available at the location for customers.
What is a nearby coffee shop I can visit before or after enjoying Dairy Queen's treats?
Starbucks and Tim Hortons are nearby coffee shops where you can stop before or after visiting Dairy Queen Grill & Chill.
Are there other dining options near Dairy Queen Grill & Chill?
Yes, nearby dining options include Mucho Burrito, Freshslice Pizza, Subway, and Barcelos Flame Grilled Chicken Canada.
What nearby services can I find near Dairy Queen Grill & Chill?
Nearby services include several gas stations like Petro-Canada, convenience stores such as On The Run, and financial services including RBC Royal Bank ATM and TD Canada Trust Branch and ATM.