Customers frequently reported slow service, especially during busy times, leading to frustration.
Food Quality
Many reviews highlighted issues with food quality, including cold items, incorrect orders, and poor preparation.
Cleanliness
Several customers noted cleanliness issues, particularly with tables and bathrooms, affecting their overall experience.
Staff Friendliness
Despite the issues, many reviews praised the staff for being friendly and helpful, contributing positively to customer interactions.
Pricing Concerns
Customers expressed dissatisfaction with high prices, feeling that the value did not match the quality of food received.
NG
Noah Gray
Oct 23, 2025
1.0
She said only a pinch of ice lol
SM
Selome “Sels” Melusi
Sep 29, 2025
4.0
Awesome 😎💯 place...I enjoy an ice cream from this place
HR
Heath Robertson
Sep 22, 2025
1.0
This DQ will test your patience. The service is incredibly slow, no matter what time of day you go. The tables are often dirty and sticky, making it hard to find a clean place to sit. On top of that, the bathrooms are usually a mess, and for some reason, the door to the outside patio is sometimes locked.
You really want that blizzard, but overall the experience is just a letdown.
MP
Mike Paddy
Sep 12, 2025
1.0
Will never return. Watched staff microwave my burger in the container, onion rings looked like the bottom of the bag, small and broken chunks. Ask for hot sauce after paying $17 and told I'd have to pay another .65 cents.....bruh, you just nuked my burger and those are your slime handprints on the drive thru windows you pushed open. Handing Food and Payment Machine that is handled by customers is wild....will report.
JM
John Mellas
Sep 1, 2025
4.0
I only go to DQ for one thing: A Score Blizzard. Yes, others can make it, heck I've also made it at home. But no one makes it like DQ!
On the con side? Prices for their ice cream are simply too high. In fact, I feel like I'm being gouged. Not cool.
To DQ: ease your prices and I'll visit more often.
It is located at 52964 Yale Road, Rosedale, BC, V0X 1X1, Canada.
What are the operating hours of Dairy Queen Grill & Chill?
The restaurant is open Monday to Thursday and Sunday from 10:30 AM to 10:30 PM, and Friday to Saturday from 10:30 AM to 11:00 PM.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, Dairy Queen Grill & Chill has a drive-thru for customer convenience.
Is Dairy Queen Grill & Chill family-friendly and accessible?
Yes, the location is family-friendly, offers booster seats and high chairs, has wheelchair accessibility, restrooms, and outdoor seating.
Can I place an order online for pickup at Dairy Queen Grill & Chill?
Yes, you can place an online pickup order through their official order URL.
Does Dairy Queen Grill & Chill have free WiFi for customers?
Yes, free WiFi is available at the location for customers.
What is a nearby coffee shop I can visit before or after enjoying Dairy Queen's treats?
Starbucks and Tim Hortons are nearby coffee shops where you can stop before or after visiting Dairy Queen Grill & Chill.
Are there other dining options near Dairy Queen Grill & Chill?
Yes, nearby dining options include Mucho Burrito, Freshslice Pizza, Subway, and Barcelos Flame Grilled Chicken Canada.
What nearby services can I find near Dairy Queen Grill & Chill?
Nearby services include several gas stations like Petro-Canada, convenience stores such as On The Run, and financial services including RBC Royal Bank ATM and TD Canada Trust Branch and ATM.