Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Richmond Subway® Restaurant at 3740 Chatham Street brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Many customers praised the staff for their friendliness and helpfulness, particularly highlighting an employee named Harmeet for her exceptional service.
Service Quality
While some reviews noted excellent service, others reported rude and unprofessional behavior from staff, leading to mixed experiences.
Food Quality
Customers had varied opinions on food quality, with some enjoying fresh sandwiches while others complained about stale bread and insufficient fillings.
Cleanliness
The restaurant generally received positive remarks for cleanliness, although some customers noted issues with the overall atmosphere.
KK
kayden
Feb 8, 2026
5.0
This is the only old Subway within 40KM (with the old scenery). I adore this location and all who works there. It’s time I write a review. I’ve been treated so kindly at this steveston location!! I love all who work there, and I truly appreciate the work you put into my meal. Thank you darlings. 💗 If you want divine service, gorgeous service, and the vintage Subway feel; You must visit this Subway in steveston! There’s multiple employees (obviously), but one lady is so darling!! If you see this, you’re the one who I came back to the store to that forgot meat in my sandwich, I won’t say your name as to not get in trouble, but truly I appreciate you dear. (I’m the pierced one).
DP
Damian Proulx
Jan 31, 2026
1.0
Staff very rude
KK
Karma
Jan 24, 2026
5.0
This is number 1 subway in Richmond I’ve ever been to. Got confused in veggie options and could not decide what to order and Harmeet helped in a very kind way. She gave me some of the options to choose from. She’s so kind and helping. Always stop there if you ever wish to eat outside especially if you’re near this place.
CJ
Chloe Jimeno
Nov 30, 2025
5.0
Really nice service. Thanks
AM
Am M
Nov 19, 2025
2.0
I went to this location for the first time today. I wanted to try then you festive faves meal deal. When I asked for it she immediately started putting on turkey slices. I said don't we get a choice between that and chicken and ham? She looked at the board behind and asked what I wanted. I said chicken. She started putting processed cheese. I said I wanted the cheddar cheese. She put on some stuffing and look like she was going to toast it. I told her I didn't want it toasted. She's scolded me and said I should have told her earlier. Well I didn't know! SHE could've asked me. She then dumped the meat and stuffing into a dish to heat up then dumped both cheese slices in the middle of the bread so half the sandwich had no cheese. The spinach and cucumber were sad looking so I didn't get any. Also later I realized she didn't put any gravy on. Actually, she never even asked me. She proceeded to put two cookies into a bag and so I asked don't I get a choice between one bag chip or two cookies? She said no, look at the poster. I think she's wrong cuz my friend was given a choice. And Doesn't subway give bags anymore? I had to balance my other items with a drink, bag of cookies and a sandwich to my car. One suggestion would be cranberry sauce on this sandwich! Anyways, I would avoid coming to this location again.
The Subway is located at 3740 Chatham Street, Unit 3, Richmond, BC, V7E 2Z3, Canada.
What are the operating hours of this Subway location?
Subway is open Monday to Friday from 7:00 AM to 12:00 AM, and on Saturday and Sunday from 8:00 AM to 12:00 AM.
What types of meals does Subway serve here?
This Subway serves breakfast, lunch, and dinner.
What ordering options are available at Subway?
Customers can order quickly and easily via the Subway app or online, opt for in-restaurant dining, curbside pickup, or delivery.
Does this Subway offer catering services?
Yes, catering services are available at this Subway location.
What payment methods are accepted at Subway?
Subway accepts American Express, Discover, Mastercard, and Visa as payment options.
Does the Subway restaurant have dine-in and drive-through options?
This Subway offers dine-in service but does not have a drive-through.
What nearby places can I visit before or after dining at Subway?
You can visit Tracy's Waxcetra Room for beauty and hair removal services or Dub Dub Toys if you're interested in toy and hobby shopping, both nearby Subway.
Are there any nearby beauty salons close to Subway?
Yes, nearby beauty salons include Tracy's Waxcetra Room, Perfectly Polished, and Alen's Golden Scissors Barbers.
Is there a nearby travel agency near this Subway location?
Yes, Action Travel Agency is located nearby for your travel planning needs.
Brand Certified Facts from Subway
Subway partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: