Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Richmond Subway® Restaurant at 3740 Chatham Street brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
3.5
161 reviews
5 stars
67
4 stars
30
3 stars
17
2 stars
7
1 star
40
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff is mixed; while some employees like Harmeet received praise for their friendliness and efficiency, others were reported as rude and unprofessional.
Food Quality
Many customers enjoyed the fresh sandwiches and cookies, but there were complaints about stale bread and poorly made sandwiches.
Cleanliness
The store is generally reported as clean, but some customers noted issues with staff behavior that detracted from the dining experience.
Staff Attitude
Several reviews highlighted a lack of enthusiasm and professionalism among some staff members, leading to negative customer experiences.
Overall Experience
While some customers had positive experiences and would return, others expressed dissatisfaction and indicated they would not revisit due to poor service.
- CJChloe JimenoNov 30, 20255.0Really nice service. Thanks
- AMAm MNov 19, 20252.0I went to this location for the first time today. I wanted to try then you festive faves meal deal. When I asked for it she immediately started putting on turkey slices. I said don't we get a choice between that and chicken and ham? She looked at the board behind and asked what I wanted. I said chicken. She started putting processed cheese. I said I wanted the cheddar cheese. She put on some stuffing and look like she was going to toast it. I told her I didn't want it toasted. She's scolded me and said I should have told her earlier. Well I didn't know! SHE could've asked me. She then dumped the meat and stuffing into a dish to heat up then dumped both cheese slices in the middle of the bread so half the sandwich had no cheese. The spinach and cucumber were sad looking so I didn't get any. Also later I realized she didn't put any gravy on. Actually, she never even asked me. She proceeded to put two cookies into a bag and so I asked don't I get a choice between one bag chip or two cookies? She said no, look at the poster. I think she's wrong cuz my friend was given a choice. And Doesn't subway give bags anymore? I had to balance my other items with a drink, bag of cookies and a sandwich to my car. One suggestion would be cranberry sauce on this sandwich! Anyways, I would avoid coming to this location again.
- ABAnu BajajNov 14, 20255.0Thank you, Navdeep, for your incredible service! You're an amazing asset to the team! Your kindness, respect, and dedication to crafting delicious sandwiches don't go unnoticed. Keep up the fantastic work!!
- SKSimarjeet KhosaNov 13, 20255.0Have been a customer here for more than a year and always had great experience with welcoming and friendly staff, and wonderful food with fresh veggies being used to make sandwiches. I have seen employees being so kind to everyone, kids love them as well. Overall, amazing customer service and would revisit.
- AMAidan MOct 18, 20255.0Harmeet is a very professional worker, and extremely caring with great hospitality
Frequently Asked Questions About Subway
Where is the Subway restaurant located?
The Subway is located at 3740 Chatham Street, Unit 3, Richmond, BC, V7E 2Z3, Canada.
What are the operating hours of this Subway location?
Subway is open Monday to Friday from 7:00 AM to 12:00 AM, and on Saturday and Sunday from 8:00 AM to 12:00 AM.
What types of meals does Subway serve here?
This Subway serves breakfast, lunch, and dinner.
What ordering options are available at Subway?
Customers can order quickly and easily via the Subway app or online, opt for in-restaurant dining, curbside pickup, or delivery.
Does this Subway offer catering services?
Yes, catering services are available at this Subway location.
What payment methods are accepted at Subway?
Subway accepts American Express, Discover, Mastercard, and Visa as payment options.
Does the Subway restaurant have dine-in and drive-through options?
This Subway offers dine-in service but does not have a drive-through.
What nearby places can I visit before or after dining at Subway?
You can visit Tracy's Waxcetra Room for beauty and hair removal services or Dub Dub Toys if you're interested in toy and hobby shopping, both nearby Subway.
Are there any nearby beauty salons close to Subway?
Yes, nearby beauty salons include Tracy's Waxcetra Room, Perfectly Polished, and Alen's Golden Scissors Barbers.
Is there a nearby travel agency near this Subway location?
Yes, Action Travel Agency is located nearby for your travel planning needs.