Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Richmond Subway® Restaurant at 101 - 7900 Westminster Hwy brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Multiple customers reported issues with incorrect orders, including wrong ingredients and sandwiches made for other customers.
Customer Service
Feedback on customer service was mixed; while some praised friendly and attentive staff, others experienced rude or inattentive service.
Food Quality
Many customers enjoyed the freshness and taste of the food, but there were complaints about hygiene and food safety, including a report of finding metal in a sandwich.
Cleanliness
Some reviews highlighted the cleanliness of the location, while others mentioned poor hygiene practices.
JC
Jason Croswell
3 days ago
2.0
I went there on a Saturday morning on my way to work I just wanted one 6-in sandwich I ended up getting to that were so heavily salted I couldn't even eat them
SC
Sameer Chavda
Feb 13, 2026
5.0
Excellent service by Husan.
She was amazing, handling 5 customers together as well as online orders. Please reward her.
SS
Surbhi Sood
Feb 9, 2026
1.0
Whoever was there around 5:50-6:0pm was very rude. She made my snackwich and was so irritated. I asked her to add some veggies and she repeatedly asked if I was done. She stopped me after adding one sauce to ask if I was done. I’m
Not sure if she was having a bad day but the service was very rushed. It would be nice to see someone smiling while helping you after a long day at work. I will never visit this subway store again
ZJ
Z J
Jan 31, 2026
1.0
As someone who does not eat pork, you can imagine my surprise when my egg and cheese sandwich came with sausage, and my turkey footlong was made with ham. How can you possibly mess something up that bad? Time after time, there had been an extreme lack of care in the product. Such a shame. I’ve been eating subway since I was a kid, and after having so many orders made wrong, I’m officially done supporting their business. I was able to look past the lack of toppings, or even that whenever I order extra cheese (for $2.67) they don’t put it on. But using the wrong meat means I have to throw that food in the garbage and that’s unforgivable.
If you are going to buy subway, I’d at least recommend avoiding this location.
SL
S L
Jan 23, 2026
1.0
Ordered mobile pick up and she handed my a sandwich for a different name on the order. Told the employee that’s not my name and she insisted I take the sandwich because it was a cold cut combo and disregarded the different name on the order.
When I got to eat the sandwich of course it’s the wrong order. Highly allergic to olives and there are olives in the sandwich which made it inedible. So frustrating over the lack of care for customer service and food, ensuring the right order for the right customer..
Would avoid this location if possible.