Customers consistently noted that the store is clean and well-organized.
Customer Service
While many reviews praised friendly and helpful staff, there were significant complaints about rude interactions and poor service at the self-checkout.
Pricing Issues
Customers frequently mentioned high prices and inconsistent pricing strategies, with some feeling that they do not save money as advertised.
Product Quality
There were serious concerns regarding food safety, particularly with undercooked items and expired products, which raised health concerns among customers.
Staff Assistance
Some customers appreciated the helpfulness of staff, while others reported negative experiences with specific employees.
RM
Rico Ma
Oct 15, 2025
5.0
This save on foods is clean and organized
BC
Brandon Carter
Oct 11, 2025
1.0
Nothing wrong with the products or anything but on their safety I know it’s something that can be moved easily if it needs to be fixed right away but still a fire exit and extinguisher should never be blocked no matter what! That’s just dangerous!!
I always enjoy shopping at this Save-On-Foods! The store is bright, well-organized, and easy to navigate. Staff are friendly and helpful, and the produce is consistently fresh. It’s my go-to spot for groceries and quick pharmacy runs.
DN
Damien Nielsen
Sep 13, 2025
5.0
Brandon was excellent. I couldn’t find a certain kind of coffee, and he helped me for a solid 10-15 minutes finding it. In the end, he found it! Excellent guy. Super patient, and very kind. Dude deserves a raise!
What are the regular opening hours of Save-On-Foods on weekdays?
Save-On-Foods is open from 7:00 AM to 10:00 PM Monday through Friday.
Does Save-On-Foods operate on weekends and what are the hours?
Yes, it is open from 7:00 AM to 10:00 PM on both Saturday and Sunday.
Are there any holiday hour changes at Save-On-Foods?
Yes, for example, it closes early at 6:00 PM on December 24 and December 31, is closed on December 25, and opens from 8:00 AM to 6:00 PM on December 26 and January 1.
What is the address and contact number for Save-On-Foods in Richmond, BC?
The store is located at 3673 Westminster Highway, Richmond, BC, V7C5V2, Canada. The main phone number is +1 604-273-5755.
Does Save-On-Foods accept debit cards or only cash?
Save-On-Foods accepts debit card payments and does not require cash only.
Does Save-On-Foods sell organic and prepared food products?
Yes, Save-On-Foods sells both organic products and prepared food items.
How can I contact Save-On-Foods customer service?
You can contact customer service via email at customer_service@saveonfoods.com or visit their website https://www.saveonfoods.com/.
Are there nearby dining options close to Save-On-Foods?
Yes, nearby dining options include Subway, Pizza Hut, Jugo Juice, Never Too Late Cafe, and Imperial City Bistro, which you can visit before or after your grocery trip.
What health-related services are available near Save-On-Foods?
Nearby health services include Save-On-Foods Pharmacy, Esthetics Denture Studio, Alex Hupka Denturist, Terra Nova Dental Centre, and Evolution Sport Therapy for chiropractic and physical therapy.
Is there a beauty or personal care option near Save-On-Foods?
Yes, nearby beauty and personal care places include Pinsam Reflexology, Terra Nova Barber, Younger Nails, and Helios Tanning Studio.