Many customers praised the friendly and helpful staff, although some reported negative experiences with specific employees.
Store Cleanliness
The store is generally described as clean and well-organized, though some customers noted issues with the cleanliness of the bathrooms.
Product Quality
While many customers appreciated the fresh produce and bakery items, there were complaints about expired products and inconsistent quality.
Pricing Concerns
Several reviews mentioned that prices are higher compared to competitors, leading some customers to seek alternatives.
Checkout Experience
Customers expressed frustration with long wait times and inadequate staffing at checkout, impacting their overall shopping experience.
RM
Rico Ma
Oct 7, 2025
5.0
Great Save on Foods location. I love the bakery section here
JJ
Joanne Julia
Sep 30, 2025
5.0
Friendly staff open till 10 o’clock. Apple parking stuff are very helpful very clean and tidy my go to shop.
YB
Youcef Belhacene
Sep 27, 2025
5.0
Just bought a couple items, Yeganeh at the register helped me and genuinely was some of the best customer service I've ever got. People aren't really personable anymore but she was incredibly helpful and courteous.
MM
M Malarky
Sep 19, 2025
4.0
Staff are helpful and friendly store is clean and well faced. Generally well stocked whenever I shop here and they sell wine! What more do you need to know?
II
Ian
Sep 7, 2025
1.0
One cashier after 1900 and only two before that.. What a joke, hire more people
Save-On-Foods is located at #3000 - 11666 Steveston Highway, Richmond, BC, V7A5J3, Canada.
What are the regular operating hours of Save-On-Foods?
Save-On-Foods is open every day from 7:00 AM to 10:00 PM.
Does Save-On-Foods have special holiday hours?
Yes, on holidays like December 24 and 31, Save-On-Foods closes earlier at 6:00 PM, is closed on December 25, and opens from 8:00 AM to 6:00 PM on December 26 and January 1.
Can I pay by debit card at Save-On-Foods?
Yes, Save-On-Foods accepts debit card payments and does not require cash only.
Does Save-On-Foods sell organic and prepared food products?
Yes, Save-On-Foods offers organic products as well as prepared food items.
How can I contact Save-On-Foods customer service?
You can reach Save-On-Foods customer service by email at customer_service@saveonfoods.com or by phone at +1 604-448-1224.
What is the website for Save-On-Foods?
Save-On-Foods website is https://www.saveonfoods.com/
Are there pharmacies near Save-On-Foods?
Yes, London Drugs, which includes a pharmacy and pharmacy department, is nearby for additional health and prescription needs.
What dining options are available near Save-On-Foods?
Nearby you can find a variety of restaurants including Booster Juice (smoothies and cafe), Opa! Souvlaki Of Greece (Greek cuisine), Five Guys (burgers), Pho 37 (Vietnamese), and Osmow's Shawarma (Mediterranean fast food).
What services and shops are near Save-On-Foods that customers might use?
Nearby services include Ironwood Notary Public for legal notarization, Ironwood Cleaners for laundry and alterations, and GameStop for video games and media, enhancing the convenience of your shopping trip.