New York Fries serves premium fresh cut fries made from whole, russet potatoes cooked in non-hydrogenated and non-GMO sunflower oil. NYF's delicious fresh cut fries are the base for a variety of gourmet poutines. From Classic (vegetarian) Poutine and Pulled Pork Poutine to Butter Chicken Poutine and Bacon Double Cheese Poutine, you are sure to find a favourite at New York Fries. NYF also sells a premium chicken & beef hot dog with no additives or artificial preservatives as well as a variety of sauces and dips. Vegetarian, Gluten-Free and Vegan friendly options available.
Inconsistent food quality reported, with some customers enjoying the fries and poutine while others found them overcooked, soggy, or lacking in toppings.
Customer Service
Mixed reviews on customer service; some staff were praised for being friendly and helpful, while others were criticized for being rude and dismissive.
Portion Sizes
Several customers noted that portion sizes have decreased, particularly for poutine, leading to dissatisfaction regarding value for money.
Hygiene Concerns
Multiple reviews raised concerns about hygiene practices among staff, particularly regarding food handling and cleanliness.
WT
William Ting
Dec 29, 2025
3.0
It’s not bad
PP
PPA
Dec 3, 2025
4.0
The fry combos are quite good. Interestingly the hot dogs are a combination of beef and chicken.
ST
Shawn T
Nov 26, 2025
5.0
Had some great pountine fries while walking the mall. Great flavor had good cheese pull with the perfect amount of gravy 😋.
DH
dhanush hari
Nov 14, 2025
1.0
Horrible experience!!!!!!
Decided to try the new “ Flaming Bacon fries” today . Unfortunately, all I got was fries loaded with ONLY HOTPEPPERS and the sauce.
Can’t even find a small amount of “bacon” in them . It’s so sad that had to pay 10$ for just hotpepper fries.
Will never visit them ever again !!!!
OY
Oh Yes
Oct 23, 2025
1.0
On October 10th, right after the store opened, I ordered the Butter Chicken Curry Fries (snack size). After eating it, I had severe stomach pain and ended up with enteritis. I’m not sure if the problem was with the curry or the chicken in it. I had to take anti-diarrheal medicine and other medication, and although I’m feeling better now, I still remember how nauseous and sick I felt that day. Unfortunately, I no longer have the receipt, so I don’t have the order number. I ordered it shortly after the opening time on October 10th. I had tried the Nacho Fries before and was very satisfied, so this experience was really disappointing.
Frequently Asked Questions About New York Fries Richmond Centre
What are the operating hours of New York Fries Richmond Centre?
The restaurant is open from 10:00 AM to 9:00 PM Monday through Saturday, and from 11:00 AM to 7:00 PM on Sunday.
Does New York Fries Richmond Centre offer delivery and in-store pickup services?
Yes, they offer both in-store pickup and delivery services.
What types of food specialties does New York Fries Richmond Centre serve?
They specialize in fresh cut fries, various gourmet poutines, and premium hot dogs.
Are there vegetarian, gluten-free, or vegan options available at New York Fries Richmond Centre?
Yes, the menu includes vegetarian, gluten-free, and vegan friendly options.
Does New York Fries Richmond Centre accommodate dine-in customers and families?
Yes, they have seating available and welcome families.
What is the address and location of New York Fries Richmond Centre?
It is located at 6551 No. 3 Road 1400, Richmond Centre, Richmond, BC, postal code V6Y 2B6, Canada.
Can I pay with debit card at New York Fries Richmond Centre?
Yes, payment by debit card is accepted.
Which nearby stores can I visit for electronics if I am at New York Fries Richmond Centre?
Nearby electronics stores include Shaw and Best Buy Express, both located within Richmond Centre.
What nearby cafes or places to get a drink are close to New York Fries Richmond Centre?
Arabica Vancouver Richmond Centre and Shiny Tea Richmond Centre are nearby cafes where you can enjoy a beverage before or after your visit.
Are there other dining options near New York Fries Richmond Centre?
Yes, nearby restaurants include Dairy Queen (Treat), Taco Time, Orange Julius, and Opa! Souvlaki of Greece, offering a variety of cuisines for different tastes.